The staff at this hotel is truly wonderful. Every person I came in contact with, from the front desk to the house keeping staff to the lady in charge of breakfast, were all very friendly, positive, and helpful. There is only ONE single, solitary negative thing I could say about this hotel. The doors ...
I was surprised to see how spacious our handicap room was. It was a quiet and peaceful hotel with not a lot happening. I would definitely return as it is in a great location. A lot of stores for shopping and really good food. About 15 to 20 minutes from the casino.
As long as all you want is bed, toilet, hot water and shower you will be fine. It's not the cleanest. Bathroom door didn't shut because floor wasn't level. One night I came in and my room never got cleaned. The staff was unorganized. But for what I payed it was ok. I would not recommend this place ...
I had a terrible experience at this hotel! Besides the fact that they did not have an elevator (which was the least of my problems) I walked into my room, it smelled like smoke and two roaches were crawling on the bathroom floor. The door had a big hole in it, and the shower curtain was disgusting! We called the front desk and there was nothing that they did for us! They did not even send anyone up to check on us or spray for the bugs! Not only that, the housekeeping staff were EXTREMELY RUDE!! It took everything in me not to tell them off! They barged in our room while we were leaving, and while my fiance' was wiping his face off with a towel, the lady just stood there and said, "Towel please?" My fiance had to tell her, "Ok can I please wipe my face off first?" That was the last straw for me. Also they threw away my niece's baby doll while we were still there. If I did not see it in the trash can, we would not have know. I may have understood better if we were long gone but we were right there, directly in front of them, why not hand me the doll instead of throwing it away? I just do not understand! I DO NOT RECOMMEND THIS HOTEL FOR ANYONE! My clothes still smell like that place! smh.
The staff was very friendly and had me checked in really quick. Gave me easy directions to Maxwell AFB.
Far exceeded our expectations. Clean, quiet and great staff. Highly recommend it.
Room was a clean, neat and well appointed. Loved having a small kitchen for making tea (I don't drink coffee), oatmeal for breakfast and an evening snack bag of popcorn. Front desk attendant didn't know where the dinner theater was in town and couldn't give us directions. After a few minutes of discussion she did have a map that listed area attractions including the dinner theater, so we were able to get to our venue on time.
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