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The Mercantile Hotel

3.0 out of 5.0

Recent guest reviews

We ended up eating here three nights out of our seven night trip. The food was not inspiring in any way but it was tasty and fast and reasonable priced, we tried most of the main courses on the menu between the ten of us and everyone was satisfied with the quality and quantity of the food. there was an initial mix up with our bookings (I always book if there's more than two people eating) There was ambient lighting that did make it difficult to see the menu and I would have preferred less volume on the televised soccer game, but overall it was very good.

Dark and dingy inside and struggle to see the menu. Waitress took our breakfast order with alcoholic drinks at 8.30am for us to be told 10 minutes after that they don't serve alcohol before 12, but then a staff member was sat at the bar drinking a pint. When we challenged this we got a load of abuse of him, telling us to shut up and be quite, even though we were not making any noise. 6 of us ordered breakfast and 5 were incorrect. Wouldn't recommend this place to anyone

Dear Mercantile. Let me introduce myself - I am the person who's party was booked for your venue for Friday 25th August 2017. Invitations sent and a great night was expected. However you decided to cancel my party with little more than 24 hours notice. I am not sure if you had double booked the venue and quite frankly I don't care. The manner in which you handled this was awful, put yourself in my shoes and think about the stress caused on what was meant to be a happy celebration. Luckily for me we managed to find another venue at short notice and it might have been a blessing in disguise because they were fantastic. If anyone is reading this, think carefully about giving your custom to a place that clearly doesn't value their customers. Well you have one less customer to worry about today. Good job Mercantile!

This hotel needs complete renovation. It's old, really old. Windows are really thin so it doesn't even matter if you leave your window open at night, you will be woken up when the bars close. If you decide to sleep with your windows open, you will get cigarette smoke in your room. There is no A/C just a cheap plastic fan which you can't put wherever you would like because there is not enough electric sockets. The TV is really old. The bed was wonky. Considering the prices, I find it very upsetting that this is what you will get. Luckily, it was only two nights. Stay away from this one!

Great location, quintessential Dublin experience. Excellent attached bar, walking distance all points of interest. Breakfast included and great. Parking expensive, no parking on site, use drury Street lot.

Perfect location, so close to the bars and restaurants and a short walk over the ha'penny bridge to the shops. The staff were very friendly and helpful which made for a nice warm welcome. The rooms were fairly old with only 1 available power point but overall very quiant, clean and comfortable. Our room was facing the busy street at the front of the hotel so it was rather noisy through the night with traffic and passerbys but other than that we enjoyed our stay.

Stayed here for just 1, midweek evening, thankfully! We booked 3 rooms and were given neighbouring rooms on the 1st floor overlooking the street. Upon check in, my key card refused to work for my room. I went back down for them to reactivate it and climbed back up the stairs. This happened three times before I could get in to the room! It looked pleasant enough upon entering, but there was a lot of noise from the busy road out front, so I went to shut the window. Only, it wasn't open. That's genuinely just the noise you have to put up with through the paper thin window! Hopefully you are not a light sleeper like I am. Unfortunately from there it all went down hill. My bedside lamp didn't work, the socket by the bed had something snapped inside, there was something under the radiator which I hoped was just an old malteser that had been missed when the room was supposedly cleaned. The bathroom was also very tired looking, the soap tray under the shower was only just hanging on to the wall. On the plus side, the bed was comfortable and linen and towels were clean. The bar downstairs has a superb interior and great ambience. Given, it's a great location, but at the end of the day I expect a good night's sleep from any hotel, the other mishaps only added to my annoyance from lack of sleep and given the price of these rooms I'm not even the slightest bit tempted to review at more than 1 star.

We had a table booked as part of a hen do. We ordered of a set menu, choice of 3 starters, mains and desserts. Once we had sat down it took a while for us to be acknowledged and the service was slow for the whole evening- we only ever saw 1 waiter. Would be a lot better if they had more staff. They sat us in a dark corner upstairs. Water was provided at the table, However he asked us if we wanted to order drinks then before we answered ran off and didn't return for 30 minutes so we had to go downstairs and order wine at the bar. The food was hit and miss, the starters were all delicious. However the burger I had was over cooked and served cold. The music was extremely loud and difficult to talk as a group as couldn't hear people across the table. Drinks were extremely expensive. There were only 2 toilets for the ladies (not enough for a venue of this size) so gave up queuing to go at one point must have been waiting 15 minutes. Also one toilet had no toilet roll. This is more of a bar than a restaurant, even then drinks are very overpriced probably due to it also being a hotel & mostly tourists visiting. Overall, I would not recommend this hotel for a meal for a hen party.

Four visiting Dublin for a day out, cane across this hotel and decided to try it out. Staff were very pleasant and courteous, waited a while fir our food as it was busy. Food was cold and small portions, for all so a but disappointing . Told the meal included a free pint of beer or glass of wine . When the bill arrived it was difficult to tell what we actually paid for and it appeared more expensive than we expected but again difficult to work out . We felt like we had been ripped off price ways for cold small portioned food hence our rating of poor!

The pictures online suggested the rooms are fit for a king. One we got here the rooms arnt even fit for a peasant. We wanted somewhere nice to celebrate our new life's together but things are broken and just jerry rigged back together the rooms are just ran down. The beds are not comfortable at all. Ive had better nights sleep in my car! The rooms are not worth the amount of money we paid. The only nice thing about this place is the staff and the lounge. So stop in for a beer but dont waste your money on a room!

28 Dame Street Dublin Dublin

Hotel highlights

  • Walking distance to Trinity College and Ha' Penny Bridge
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Temple Bar - Dublin Castle, The Mercantile Hotel is adjacent to Dublin Tourism Centre and within a 5-minute walk of other popular sights like Trinity College. This 28-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Dublin, the hotel is also a short walk from Ha' Penny Bridge and Dublin Castle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:30 AM to 11 AM.


Rooms

The Mercantile Hotel's 28 rooms provide coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Hair dryers are also available.


Property features

Guests of The Mercantile Hotel have access to free WiFi in public areas. Offsite parking is available for a fee. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Twin Room

Twin 2 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

Triple Room

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 410 reviews