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Holiday Inn Express & Suites Dickson

2.5 out of 5.0

Recent guest reviews

We stayed at the one located in Dickson Tn The clerk at the front desk named Chanx i think that's how you spell his name was so helpful and so kind he is definitely the best desk clerk I have ever came in contact with .. the rooms were very clean the in door pool was a lil cold but everything was great

Hotel room and walkways were clean and well kept. Staff was friendly and accomodating. Room was clean and well maintained. Only problem we had was standing water in shower/tub that didn't drain properly and broken drain cover. We were happy with all but that. Gym was small but adequate. Pool was nice.

My only disappoinment was the breakfast. Eggs and gravy... Did not taste good at all.

The appearance of the hotel and room was lovely. The front desk clerk who checked me nice and professional too. I was really enjoying my stay until I took a bath to retire for the night. As I was bathing I looked over towards the toliet and notice the toliet was not clean, visibly seeing brown under the rim of the seat. Then as I stepped out of the tub to dry off, i reached for a towel and realized that it was dirty, having a reddish orange colored stain on the white towel. I was highly disappointed, but too tired to even bring it to the attention of the hotel. I had drove all day and chose this hotel because it was identified as a 3 star hotel, ensuring me a clean room. On a positive note, I enjoyed sleeping in the bed and slept well.

Clean, friendly staff, good location ; but. The cost was a little more than expected for that location.

This hotel is right off I-40 and so could not be more convenient. The beds were very comfortable and the room quiet. There was a great Asian restaurant across from the hotel where my vegan husband had his best meal in a long time.

When first entering room had a musty smell to it and everything in room was damp bedclothes pillows,etc don't know if air conditioner was not keeping humidity out or what but it needed something. staff very friendly. left room about 12:30 the first day and came back that night it had not been cleaned. guess cleaning crew comes by once and if you're not out you are out of luck. Desk give us clean towels when we asked for them,

Everything was real nice. Except for the water pressure in the shower. Staff was professional.

Everything was just right. Hot breakfast in the morning and a smiling face at the desk.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 178 reviews