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Recent guest reviews

The hotel was your typical roadside hotel. The most annoying part is that my television kept going in and out and then just stayed out. The actual cable seemed to be broken no matter how much i tightened or loosened it to the television or wall. I got in quite late (11pm) so i just let it go anand went to sleep.

I enjoyed the cleanliness of the room as well as the friendliness of the staff, but I was a bit disappointed with their advertisement of a pool and breakfast bar and both were unavailable.

The property was very well maintained, clean, and quiet. There was a good hot breakfast waiting for us in the morning and it set well on our tummies. The only thing I didn't like about our stay was the sink was cracked, and it looked like someone had tried to wrench the faucet off the counter. It worked just fine and was very clean, though, so I didn't complain. We would stay there again!

Very clean and updated. Price is reasonable. Friendly sraff.

Remodeled and conveniennt to interstate .had to get help from front desk and he was able to take cate of our need. Big room and bath

This property recently changed ownership. It used to be a good place to stay. We were very disappointed with how dirty the room was in our most recent stay. They are also trying to cut costs by serving subpar items on the breakfast buffet: coffee is watered down, even the fridge items are great value brands and etc. it’s definitely not worth the cost unless they fix things up

A bit dated but very clean & comfortable. Pleasant staff!!!

Needed a one-night stay while passing through Nashville. Hotel is convenient to interstate. Nice and clean, is either new or newly remodeled. Staff very nice and helpful.

We arrived an hour early and our room wasn't ready. We waited in the lobby for it to be cleaned. When we got in our room it was apparent it hadn't been vacuumed or cleaned properly. Crumbs on one of the beds. Hair and water on the bathroom floor and a spider in the corner. Dog food bits on the carpet. Went to the lobby and requested a new room. Trish, at the front desk, was great and very accommodating. She gave us another room right away and went to take a look. Upon pulling back the sheets on one of the beds there were black curly hairs on the bottom sheet and what looked like dried blood or some type of bodily fluid on the top sheet. I called and asked Trish to come to the room, which she did right away. She apologized again, called housekeeping, and changed the sheets in front of us and stayed until we were satisfied. If the room hadn't been prepaid with no refund we would not have stayed. Didn't sleep well because it just made us uncomfortable that the room probably just wasn't clean. Upon showering in the morning we noticed the previous tenant had left a bar of soap on top of the shower. Bottom line...Trish was great but they really need to work on housekeeping. Would not stay there again.

Clean, attentive staff (including the owner (to fix tv during basketball finals). great breakfast too

Don't use Google Maps to get to this hotel if you are traveling. Google Maps took me off course approx. 20 miles and 38 minutes later through the back woods and across a running creek bed, with help of the ladies at the front desk, I arrived, very frazzled and exhausted. Apparently, GM has done this to quite a few travelers staying here. Other than the bad experience with Google Maps, the staff here were very accommodating and extremely nice and helpful. The furniture in the room could stand to be updated since it was pretty old and worn out (except for the mattress and tv, which were updated), but otherwise, very clean and comfy.

Enjoyed our stay so much that after our day trip to Canada we drove back and stayed another night. Excellent location & Best waffles ever on breakfast bar:)

Room was clean and mid-priced. Would not expect higher priced rooms to be any cleaner or comfortable.

I wasn't from sure looking at the outside, but our stay was really enjoyable. The room was great. The sheets, bathroom, and carpets were clean. The continental breakfast was good. The staff was excellent. Would definitely recommend this hotel to anyone staying in Dickson.

Found the hotel a little dated but well kept. Room clean. Air conditioning adequate. Staff very helpful. Overall would recommend.

Excellent facility and staff. Exceed expectations.

Nice place to stay and decent pricing. Continental breakfast included. Very quiet and relaxing night watching free cable.

Our stay was wonderful. Staff very helpful, clean and well supplied rooms. Location was ideal & I will stay again

The staff members I talked to were friendly and courteous. The room was nice, and the shower was great.

Highway 46 S Dickson TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in public areas
  • Free parking
  • Business center

Located 2.2 mi (3.5 km) from The Renaissance Center, Best Western Dickson is within a 10-minute drive of other popular attractions like Clement Railroad Hotel Museum. This 60-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.


Dining

Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 9:30 AM.


Rooms

All of Best Western Dickson's 60 rooms are individually decorated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Best Western Dickson enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Not Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Not Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Dickson

Everyone (8) Couples (7) Business (3) Family (16) Friends (2) Other (1)
2
Everyone

The hotel was your typical roadside hotel. The most annoying part is that my television kept going in and out and then just stayed out. The actual cable seemed to be broken no matter how much i tightened or loosened it to the television or wall. I got in quite late (11pm) so i just let it go anand went to sleep.

By on Mar 7, 2021

Review comment responded on Mar 7, 2021

Dear guest, We are sorry for the inconvenience during your stay. We hope to see you again in the future!

3
Partner Couples Family

I enjoyed the cleanliness of the room as well as the friendliness of the staff, but I was a bit disappointed with their advertisement of a pool and breakfast bar and both were unavailable.

By on Oct 8, 2020

Review comment responded on Oct 8, 2020

Dear guest, Thank you for your review and feedback. Due to the current state and the CDC guidelines, we are sorry that you did not receive all the amenities that are listed.

5
Family Family

The property was very well maintained, clean, and quiet. There was a good hot breakfast waiting for us in the morning and it set well on our tummies. The only thing I didn't like about our stay was the sink was cracked, and it looked like someone had tried to wrench the faucet off the counter. It worked just fine and was very clean, though, so I didn't complain. We would stay there again!

By on Jan 23, 2020

Review comment responded on Jan 24, 2020

Dear guest, We love how you left us feedback on your stay and that you were pleased with your stay. We hope that you do come to stay with us again!

5
Family Family

Very clean and updated. Price is reasonable. Friendly sraff.

By on Jan 4, 2020

Review comment responded on Jan 13, 2020

Dear Guest, We are pleased to hear that you enjoyed your stay at our property. We hope your travels bring you back to the Dickson area and hope to see you again.

5
Family

Remodeled and conveniennt to interstate .had to get help from front desk and he was able to take cate of our need. Big room and bath

By on Dec 15, 2019

Review comment responded on Dec 20, 2019

Dear Guest, We love to hear that you enjoyed your stay with us! We were glad to help and hope your travels bring you back to the Dickson Area!

2
Partner Couples Family

This property recently changed ownership. It used to be a good place to stay. We were very disappointed with how dirty the room was in our most recent stay. They are also trying to cut costs by serving subpar items on the breakfast buffet: coffee is watered down, even the fridge items are great value brands and etc. it’s definitely not worth the cost unless they fix things up

By on Aug 2, 2019

Review comment responded on Aug 7, 2019

Dear Adam, So sorry we did not meet the standards that you are used to. We haven't changed any breakfast items around nor the coffee. We hope you give us another chance when traveling thru Dickson.

5
Everyone

By on May 12, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for taking the time to leave us a 5 star review! We appreciate you and your business and hope you choose Best Western again if ever returning to the area!

4
Everyone

A bit dated but very clean & comfortable. Pleasant staff!!!

By on Jan 1, 2019

Review comment responded on Jan 3, 2019

Dear Guest, Thank you so much for leaving us a review! We appreciate your kind words and pass it along to the staff! We hope you choose Best Western again if you are traveling through Dickson in the future!

5

right off i-40

Everyone

Needed a one-night stay while passing through Nashville. Hotel is convenient to interstate. Nice and clean, is either new or newly remodeled. Staff very nice and helpful.

By on Jun 10, 2018

Review comment responded on Jun 23, 2018

Thanks for a great review.

2

gal at the front desk was great, rooms dirty.

Everyone

We arrived an hour early and our room wasn't ready. We waited in the lobby for it to be cleaned. When we got in our room it was apparent it hadn't been vacuumed or cleaned properly. Crumbs on one of the beds. Hair and water on the bathroom floor and a spider in the corner. Dog food bits on the carpet. Went to the lobby and requested a new room. Trish, at the front desk, was great and very accommodating. She gave us another room right away and went to take a look. Upon pulling back the sheets on one of the beds there were black curly hairs on the bottom sheet and what looked like dried blood or some type of bodily fluid on the top sheet. I called and asked Trish to come to the room, which she did right away. She apologized again, called housekeeping, and changed the sheets in front of us and stayed until we were satisfied. If the room hadn't been prepaid with no refund we would not have stayed. Didn't sleep well because it just made us uncomfortable that the room probably just wasn't clean. Upon showering in the morning we noticed the previous tenant had left a bar of soap on top of the shower. Bottom line...Trish was great but they really need to work on housekeeping. Would not stay there again.

By on May 17, 2018

Review comment responded on May 19, 2018

Dear Guest, We are so sorry to hear that you experienced problems at our hotel. Thank you for letting the desk know and for allowing us the opportunity to correct the problem. We take pride in our hotel, and train our staff to handle every situation. We have already addressed the situation with housekeeping so they can correct the issue for future cleans. Thank you for staying with us and for taking the time to leave a review and letting us know where we can improve.

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