New property. Under the name of covid taking advayage of hotel guests , service level too poor and unprofessional.
New property is the only plus..the front desk person is unprofessional and they are short handed with staff so in the name of covid the rooms are serviced every 5th day..
Very clean hotel with helpful staff. Breakfast was great and the pool (while a little chilly) was super clean!
Nice property and clean. Staff was friendly and very helpful.
Nice
Bedding didn't appear fresh or made. Staff brought me linen and I had to change and make the bed myself. I also had to clean up the room to be safe
Nothing really wasn't to convinent for food or travel
Located within easy reach of two major Interstate highways, lots of restaurants nearby. Facilities are clean and comfortable and the staff helpful. My second stay here a week and a half before my first; that should tell you a lot about what I think of this hotel.
Clean and comfortable, helpful staff. The only complaint I can make, and it is a minor issue, is that the lid of the toilet cistern overhangs the cistern all around. This makes it impossible to keep the toilet seat in the up position.
Very clean and convenient location. Very great price as well.
Good location, quiet room. I stayed several days, but the room was not cleaned on a daily basis. Low water pressure, and limited lighting in the bathroom
It qas conviently located close to resturaunts and shopping
Great loc. Great breakfast. New, nice hotel. Roomy lobby. Close to dinning.
Everything was nice and clean. Staff was friendly and receptive. Breakfast was delicious 😋
Room setting was modern. Facility was new. Close to airport.
No hot tub in the pool area. They should have “grab bars” in the showers.
Holiday Inn Express & Suites Allen Park, an IHG Hotel places you within a 15-minute drive of popular attractions such as Henry Ford Museum and MotorCity Casino. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM.
The 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also standard.
Guests staying at Holiday Inn Express & Suites Allen Park, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
New property. Under the name of covid taking advayage of hotel guests , service level too poor and unprofessional.
New property is the only plus..the front desk person is unprofessional and they are short handed with staff so in the name of covid the rooms are serviced every 5th day..
Thanks for staying with us. We appreciate your feedback!
Very clean hotel with helpful staff. Breakfast was great and the pool (while a little chilly) was super clean!
Thanks for staying with us. We appreciate your feedback!
Nice property and clean. Staff was friendly and very helpful.
Nice
Thank you for choosing Holiday Inn Express
Bedding didn't appear fresh or made. Staff brought me linen and I had to change and make the bed myself. I also had to clean up the room to be safe
My apologize for the experience with your stay. We will address the issue with are housekeeping. Thank you for taking the time to tell us about experience. Again my apologize
Nothing really wasn't to convinent for food or travel
Thank you choosing the Holiday Inn Express
Thank you for choosing the Holiday Inn Express
Located within easy reach of two major Interstate highways, lots of restaurants nearby. Facilities are clean and comfortable and the staff helpful. My second stay here a week and a half before my first; that should tell you a lot about what I think of this hotel.
Hello and thank you for taking the time out to share with others about your experience here at the Holiday Inn Express & Suites Allen Park. We look forward to welcoming you back when returning to the area!
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thanks for staying with us. We appreciate your feedback!