Shower caulk needs to be replaced, there was mold. Tv was small. Refrigerator was very loud. Too many people allowed in a room with very loud parties going on until 430am. Will never stay at another hampton inn
Staff very friendly and would do anything they could to make your stay great.
Shower head too high. I am 5 feet 5 inches tall. Could not reach to change angle or water flow. Also no wash cloth.
Conveniently located. I understand that we are in a pandemic but they did not notify us of reduced services such as breakfast and cleaning, yet the nightly rate was still high.
Nice hotel. We did the half marathon, so had to be out early, so they even packed us a to go breakfast! Wish they had late checkout though.
Excellent economy hotel. No meat at the complimentary breakfast
When I got there to check in at 3 no rooms where ready had to wait. Then after 30 minuets of waiting got room keys just for them to not work finally after three attempts to keys that work finally got in the room. Then the shower doors and the previous guest bogers (snot) on them
Everything was very clean. Exercise facility had free weight Dumbbells and the pool was clean and maintained well
Nice and clean hotel. I only had 2 issues with the stay. First one is that access to the hotel was difficult from where I was going. Need better pillows
The boys hockey teams stayed at hotel. We were moved to another floor and it was less noisy. The boys must have been using the pop vending machines to practice blocking.because two of them did not work. The hotel staff was great, received a free pop for the inconvenience.
The hotel was very clean. The lady whole assisted me at the front desk on June 3 (morning) was very friendly and helpful.
Staff were very pleasant and helpful. New hotel-- everything clean and in good condition. We attended a concert at Comerica Park, and found the hotel's location convenient.
Totally dissatisfied with Hampton Inn in Southgate,Mi. It was a 7 nite stay 3 of which the room was not cleaned or the bed made. The front desk tried blaming us saying the Do Not Disturb sign was on the door, which it was not. When we left for the day we even let the desk know the room was ready to be cleaned. Trash was left on the floor along with empty drink cups and an empty ice cream cup. We were told staff was trained not to pick up empty cups on the desk because they never know if they are going to be reused. That`s what clean, new cups are for. Not to pick up an empty pint ice cream cup to be reused is a joke. The walk in shower had no seat to use. They gave us a pool lounge chair. For a 1 year old hotel they stunk on service. We were offered no compensation for the poor service and we will never accept even a free stay if it were offered. Stay away from this pig stye if possible.
We were traveling for a funeral so it was a last minute trip. Hotel was just a short drive to every where we needed to go. Plenty of dining close by, shopping and airport. The only thing that we couldnt get was an early check in and late check out. Other than that everything was wondersul. Breakfast was hot and had a good variety for everyone.
We were happy with our stay. Request a room facing the back of the building. We were bothered by highway noise at night
Hampton Inn Detroit/Southgate places you within a few miles (5 km) of Heritage Park and Southland Center. This 114-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
Hampton Inn Detroit/Southgate's 114 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
Guests of Hampton Inn Detroit/Southgate have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Shower caulk needs to be replaced, there was mold. Tv was small. Refrigerator was very loud. Too many people allowed in a room with very loud parties going on until 430am. Will never stay at another hampton inn
Staff very friendly and would do anything they could to make your stay great.
Shower head too high. I am 5 feet 5 inches tall. Could not reach to change angle or water flow. Also no wash cloth.
Conveniently located. I understand that we are in a pandemic but they did not notify us of reduced services such as breakfast and cleaning, yet the nightly rate was still high.
Nice hotel. We did the half marathon, so had to be out early, so they even packed us a to go breakfast! Wish they had late checkout though.
