It’s musty. Water smells and tastes musty. Some mold starting in shower.
Great staff. Place is in middle of updating. Hallways and entryway in rough shape.
Great Was a very good stay it was wonderful great great great great great great great very good awesome wonderful excellent could’ve had a better state was wonderful thank you excellent
Food quality in restaurant needs improvement. Made the mistake of having dinner in restaurant
Overall, a good stay. Pleasant, quiet accommodations and clean room. However, Housekeeping was banging on our door well before checkout time. I mentioned this issue to the front desk and asked if the staff had been directed to do this. They said yes but claimed that if we put the "do not disturb" sign out, it wouldn't happen again. Well, we *did* have the sign on the door. I hope this isn't a company-wide policy. It's incredibly rude to try to chase people out of the room before the stated check-out time.
Hotel needs a little love and updating but it is in a great location. Bed was comfy and room was very clean. Would definitely stay again.
A very well located hotel. Fully up-to-date and comfortable.
Ended up here for 1 night on business trip. Nice hotel in good area. Staff very helpful at check-in and breakfast. Pricey but would recommend.
TV didn't have an HDMI cord so we couldn't plug in our laptop to watch a movie on the TV. Asked the front desk for one they said they asked "engineering" for one and they never got back to us. Next day same story asked for one never called back the room and it took us calling back 3 hours later for them to let us know they didn't have one. Very annoying!
I've stayed here probably 10x. Great location with close proximity to man restaurants, Zoo, Children's Museum and downtown. Would definitely recommend.
We chose the hotel for its location and the affiliationnwith Hilton. Check in was disappointing with the receptionist scolding us tgat we were late and that she gad to charge a no show. But tge room was paid for anyway, and we were guaranteed late check in. While she tried to naje up with breakfast vouchers we were disappointed. The room had lots of things but not well organized. The bathroom fan was useless. Same with the low flysh toilet. Not providing free coffee and tea 24/7 was disappointing to us who woukd prefer Hamotonn Inn next time. If we don't get the hilton points, it would be a wash.
The hotel seemed to be okay as far as cleanliness ( a little musty smell ), but the staff gave lip service but no follow through. The first day we woke up to no sugar or cream for our coffee in the room, no shades on the lights in the bathroom, and a toilet that had volcano like eruptions every half an hour or so. I called the front desk to tell them about these things and we left the premise. We came back at 4;30 in the afternoon to find that not only had nothing been done about the issues but our room was not cleaned. We had to wait in the lobby for 15 minutes while they cleaned the room. We had dinner reservation! I told two more people about the toilet. When we came back at 10;30 our keys did not work so we had to get both keys re issued. Then the worst thing happened the toilet erupted while sitting on it. I
Decent hotel and location. Quiet surroundings. clean and comfortable rooms
This hotel was located close to downtown and the Cherry Creek area with plenty of shops and restaurants/bars to choose from. The staff was very friendly and it was nice that any time of day there was coffee/tea or beverages in the lobby.
Cherry Creek Shopping Center is within 2 miles (3 km) of Hilton Garden Inn Denver/Cherry Creek while other popular attractions such as Denver Botanic Gardens are within 3 miles (5 km). This 210-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
Order from room service to satisfy your hunger without leaving your room.
The 210 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms offer hair dryers and designer toiletries. Safes are also available.
Guests of Hilton Garden Inn Denver/Cherry Creek have access to a nightclub, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
It’s musty. Water smells and tastes musty. Some mold starting in shower.
Thank you for your comments. We will make sure to have Maintenance address them.
Great staff. Place is in middle of updating. Hallways and entryway in rough shape.
Great Was a very good stay it was wonderful great great great great great great great very good awesome wonderful excellent could’ve had a better state was wonderful thank you excellent
Food quality in restaurant needs improvement. Made the mistake of having dinner in restaurant
Thank you for your rating.