Joel, general manager, and his staff were very cordial and helpful during our entire stay. Property is in a great location for attending events at Ball Arena and the Arts complex. Would definitely stay here again!
Extremely limited high priced parking.
I paid extra for a "city view" room, however the view from our room was obstructed by a wall on the 6th floor, and between the window and this wall was dirty and littered with trash. Additionally, our room was adjacent to a storage/maintenance room, which was nearest the end of our room where the bed was positioned. Staff was heard goining into and out of this room all throughout the day and night, slamming the door nearly every time which woke us up constantly every night. Then there is the condition surrounding the hotel - the area outside the hotel is entirely overrun with homeless. Everytime I left the hotel I was accosted by aggressive homeless people demanding money and shouting obscenities at me if I didn't oblige. The sidewalk outside the building smelled of urine, and was covered in trash and human feces. My wife and I witnessed three fist fights between homeless in the area surrounding the hotel during our four day stay. I cannot stress enough how disgusting and unsafe our stay felt, and how utterly disappointed we are.
I barely parked and entered the lobby. After talking to the front desk clerk, I cancelled my stay. Their parking lot is extremely tiny and parking spots are paid for use. I circled the block 3 times. The lot was full and the surrounding blocks were under construction…jackhammering being done at 10:00 in the evening. Maybe a good place to stay under normal conditions but a huge hassle for anyone not used to limited space. I do not recommend and would never reserve or book here again…but again what do I know I’m from North Dakota!!
Clean, safe
Issues with the room were properly and quickly resolved.
Beautiful decor, friendly & helpful staff, fun location
Location, 16th street mall, free shuttle, great experience.
We liked the place! We just didn’t like that the people below us called front desk to complain about our kids being kids.. especially my 2yr old! Got a call from the front desk about having to quiet down! I’m sorry but if we are paying good money for our hotel.. it just made me sad that my kids were so excited to finally take a mini road trip and stay here that they had to quiet down! Overall it was a good place to stay! But definitely won’t be staying there again! Never have we experienced something like this..
Great location and fantastic staff. We really enjoyed our stay.
Located in Downtown Denver, Courtyard by Marriott Denver Downtown is adjacent to 16th Street Mall and within a 10-minute walk of other popular attractions like Colorado Convention Center. This 3-star hotel has 177 rooms and welcomes guests with a coffee shop/cafe, a 24-hour gym, and free in-room WiFi.
You can get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Courtyard by Marriott Denver Downtown offers a 24-hour gym, conference space, and a 24-hour business center. Self parking is offered for USD 44.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
Joel, general manager, and his staff were very cordial and helpful during our entire stay. Property is in a great location for attending events at Ball Arena and the Arts complex. Would definitely stay here again!
Extremely limited high priced parking.
We appreciate your feedback and hope that you will stay with us again. There are other parking options around the property and am sorry that those choices were not told to you. We will use this as an area of opportunity within our training.
I paid extra for a "city view" room, however the view from our room was obstructed by a wall on the 6th floor, and between the window and this wall was dirty and littered with trash. Additionally, our room was adjacent to a storage/maintenance room, which was nearest the end of our room where the bed was positioned. Staff was heard goining into and out of this room all throughout the day and night, slamming the door nearly every time which woke us up constantly every night. Then there is the condition surrounding the hotel - the area outside the hotel is entirely overrun with homeless. Everytime I left the hotel I was accosted by aggressive homeless people demanding money and shouting obscenities at me if I didn't oblige. The sidewalk outside the building smelled of urine, and was covered in trash and human feces. My wife and I witnessed three fist fights between homeless in the area surrounding the hotel during our four day stay. I cannot stress enough how disgusting and unsafe our stay felt, and how utterly disappointed we are.
Dear Nicholas, thank you for sharing your feedback with us. I hope my team was able to move you to a better room while you were here. I am very sorry about the issues outside of the hotel. The city is very focused on improving these issues and you will see a major improvement next time you come to town. Please reach out to me directly when you return so i may personally look after you. Thank you again.
I barely parked and entered the lobby. After talking to the front desk clerk, I cancelled my stay. Their parking lot is extremely tiny and parking spots are paid for use. I circled the block 3 times. The lot was full and the surrounding blocks were under construction…jackhammering being done at 10:00 in the evening. Maybe a good place to stay under normal conditions but a huge hassle for anyone not used to limited space. I do not recommend and would never reserve or book here again…but again what do I know I’m from North Dakota!!
Dear Ryan, I am so sorry to read that you had such trouble with finding a parking spot. Being downtown, parking can be limited. We do have arrangements with nearby lots for overflow parking to ensure all of our guests are accommodated. I will get with my team to ensure they are communicating all options to our future guests. Please reach out to me directly if you return to Denver, I will make sure you have a great experience.
Clean, safe
Thank you so much for taking the time to share feedback about your stay at the Courtyard Denver Downtown. We are so pleased to hear you enjoyed your stay and overall experience with us. We certainly look forward to welcoming you back again soon. Sincerely, David Brinkey General Manager Courtyard Denver Downtown
Issues with the room were properly and quickly resolved.
Thank you so much for taking the time to share feedback about your stay at the Courtyard Denver Downtown. We are so pleased to hear you enjoyed your stay and overall experience here with us. We certainly look forward to welcoming you back again soon. Sincerely, David Brinkey General Manager Courtyard Denver Downtown
Katherine,Thank you for taking the time to share your positive experience - we pride ourselves in going above and beyond for all of our guests! It is always a pleasure to hear when or guests had such a great experience. We hope to see you again when your travels bring you back to the area. Regards,Tucker Nadal