Skip to main content
Beginning of main content

Recent guest reviews

Convenient location to food and shopping facilities

Liked the view. Nice location . Staff was very friendly and helpful.

The Balcony Mountain view was nice. The bag & Go breakfast was very nice. Not much open due to virus but we did get to enjoy our Honeymoon as best as we could.

Please reconsider the exhaust fan in the bathroom. As a woman, I have to spend time in the bathroom blowing my hair dry and applying my makeup. I was not able to turn the fan off. It is very annoying to listen to the loudness of an exhaust fan. Your staff at the front desk are very professional and accommodating. Thank you for your professional service!

I have stayed here numerous times... enjoy the staff and the breakfast is very nice and a good selection.

Wonderful breakfast, clean, no smoking, exercise area and pool, and comfortable beds!

It was beautiful..The view from our room was amazing. Very clean..staff was awesome..Bed was amazing..very clean and comfy. Cleaning crew go out of their way to make sure you have everything. Breakfast was pretty good. Hot tub was soo relaxing. 98% of the time I had it all to myself! They give you discounts toward resturants and stores in the area๐Ÿ˜‰. The only thing that I coulda lived without was the couch..I'm gonna let them know it was not comfortable at all!! Slid off feeling. Our flight wasn't until 4.check out is 11.they allowed us to stat a hour longer no charge. It helped. I had booked another hotel before this one..I'm soo glad we canceled that and came here๐Ÿ’– I will stay here again..100 PERCENT PISITIVE!!๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

The front desk lady named Judy was extremely nice and helpful with ensuring our stay was pleasant. We need more people like Judy. She always had a smile and upbeat attitude. This woman deserves a raise!. Excellent customer service

VERY CLEAN , EASY TO GET TO.EGGS AT BREAKFAST COULD HAVE BEEN BETTER. COFFEE IN KAFFE WAS COLD.

Very nice hotel. Clean with a helpful staff. I will stay there again.

Quick Stay like the breakfast. Got in late at 1am and had to problem with check in

Hotel was being renovated when I booked it but orbits did not have that info updated. I traveled far to use the emenities it had listed and when I got there was told I had to go across the street to another hotel and use there pool/spa and breakfast area. Hotel staff was friendly.

Friendly staff, clean environment, definitely would recommend it to friends and family members.

Got for a great price. Close to main road, restaurants, and shopping.

It was a nice place to stay. The rooms were clean, the breakfast had a lot of options and both check in and check out were quick and easy.

Good facility - met expectations, positive experience, OK breakfast. Good pool, gym. Secure and liquor store nearby.

Genoa Way Castle Rock CO

Hotel highlights

  • Walking distance to Outlets at Castle Rock
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking

Located within a leisurely stroll of Outlets at Castle Rock, Best Western Plus Castle Rock is within a few miles (5 km) of Red Hawk Ridge Golf Course. This hotel has 69 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.


Rooms

All 69 shared accommodations feature a separate bedroom. 27-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Best Western Plus Castle Rock have access to an indoor pool, a fitness center, and a spa tub. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Castle Rock

Everyone (17) Couples (14) Business (4) Family (16) Other (1) Friends (1)
5
Family Family

Convenient location to food and shopping facilities

By on Feb 8, 2021

Review comment responded on Feb 9, 2021

Thank you for the 5 star rating! We appreciate it and look forward to serving you in the future!

4
Friends

Liked the view. Nice location . Staff was very friendly and helpful.

By on Jan 12, 2021

Review comment responded on Jan 20, 2021

Thank you Renee for the wonderful review!

5
Everyone

By on Oct 21, 2020

Review comment responded on Oct 22, 2020

Thank you for the 5 star rating! We really appreciate it!

4
Everyone

By on Oct 1, 2020

Review comment responded on Oct 2, 2020

Thank you for staying with us. We hope you had a wonderful stay. Please come back and see us again the next time you are in Colorado. Safe Travels, Laura Carnahan | Director of Sales

5
Everyone

By on Aug 16, 2020

Review comment responded on Aug 18, 2020

Thank you so much for staying with us. We truly appreciate your business and hope to have you back the next time you are in the Castle Rock, Colorado area. Safe Travels, Laura Carnahan | Director of Sales

5
Partner Couples

The Balcony Mountain view was nice. The bag & Go breakfast was very nice. Not much open due to virus but we did get to enjoy our Honeymoon as best as we could.

By , from NC on Jun 24, 2020

Review comment responded on Jun 24, 2020

Thank you Mary for your recent review! Thank you for choosing our hotel for your Honeymoon stay. We are extremely pleased to hear that you had such a comfortable and pleasant stay here with us! Thank you for providing comments and feedback for future guests in regards to our facility and Mountain views! We hope to see you again the next time you're visiting the Castle Rock area! Yours in hospitality, Laura Carnahan | Director of Sales

5
Partner Couples Family

Please reconsider the exhaust fan in the bathroom. As a woman, I have to spend time in the bathroom blowing my hair dry and applying my makeup. I was not able to turn the fan off. It is very annoying to listen to the loudness of an exhaust fan. Your staff at the front desk are very professional and accommodating. Thank you for your professional service!

By , from Castle Rock, CO on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you Rebecca for your recent review! We truly strive to provide the best customer service and overall product in the area- we use all feedback for further improvements for future guests. We apologize that the exhaust fan in the bathroom was loud. We have passed this onto our Engineering Manager to take a look at and see if he can fix. We hope you will give us another try the next time you're in the Castle Rock area! Yours in hospitality, Laura Carnahan | Director of Sales

5
Everyone

I have stayed here numerous times... enjoy the staff and the breakfast is very nice and a good selection.

By , from Colorado on Mar 4, 2020

Review comment responded on Mar 4, 2020

Thank you Shawn for staying with us again! We are extremely pleased to hear that you had such a comfortable and pleasant stay here with us! Thank you for providing comments and feedback for future guests in regards to our complimentary hot breakfast! We hope to see you again the next time you're visiting the Castle Rock area! Yours in hospitality, Laura Carnahan | Director of Sales

5
Partner Couples Family

Wonderful breakfast, clean, no smoking, exercise area and pool, and comfortable beds!

By on Jan 2, 2020

Review comment responded on Jan 6, 2020

Thank you for the wonderful review! We enjoy hearing when we are doing well, we look forward to seeing you in the future!

5
Partner Couples Family

It was beautiful..The view from our room was amazing. Very clean..staff was awesome..Bed was amazing..very clean and comfy. Cleaning crew go out of their way to make sure you have everything. Breakfast was pretty good. Hot tub was soo relaxing. 98% of the time I had it all to myself! They give you discounts toward resturants and stores in the area๐Ÿ˜‰. The only thing that I coulda lived without was the couch..I'm gonna let them know it was not comfortable at all!! Slid off feeling. Our flight wasn't until 4.check out is 11.they allowed us to stat a hour longer no charge. It helped. I had booked another hotel before this one..I'm soo glad we canceled that and came here๐Ÿ’– I will stay here again..100 PERCENT PISITIVE!!๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

By , from Newrk, Ohio on Oct 26, 2019

Review comment responded on Oct 28, 2019

Thank you Liz for your review and for staying with us! We are extremely pleased to hear that you had such an amazing stay with us! Thank you for providing comments and feedback for future guests in regards to our facility, staff, complimentary breakfast, hot tub, and location to local attractions! We hope to see you again the next time you're visiting the Castle Rock area! Yours in hospitality, Laura Carnahan | Director of Sales

Best Western Plus Castle Rock

595 Genoa Way, Castle Rock, CO 80109
url importing http://www.orbitz.com/Denver-Hotels-Best-Western-Plus-Castle-Rock.h118226-p2.Hotel-Reviews
There was an error importing /Denver-Hotels-Best-Western-Plus-Castle-Rock.h118226-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Denver-Hotels-Best-Western-Plus-Castle-Rock.h118226-p2.Hotel-Reviews