Hotel Alexis Dallas

I liked that this property was built a year ago due to the fire, but I didn't like the dead feeling of the property. The staff was very dry, not personable and weren't actually listening to your concerns, more so ready to respond.. I had just checked in and was put on the 3rd floor where I had to pass by the laundry facility and I came right back down to ask about the laundry facility cost, "Hey, how much is the laundry.." but the person on duty blurted out "It's on the 3rd floor" before I could finish my question.. I looked puzzled and said, "Did you not just check me onto the 3rd floor and told me that my room was past the laundry facility?" He laughed out of embarrassment and then, answered my question. Once I finally got to the room as I slowly pulled back the covers, there was blood on the sheets, yes, I said blood and I also took a picture, I'm not sure if I'm able to upload it or not, but I did. I had to be moved to another room which had a clogged sink and the cleaning was not thoroughly done because whomever had the room before I had left their hair all over the tub from their showering.. smh I was absolutely disgusted and ready to leave pronto. I still have not received my $100.00 refundable deposit for the stay and I have been gone now over a week.. smh I would not recommend this place to anyone because it was just not a place away from home, you know? It had a very potent smell in the halls, as soon as you get off the elevator, but MUCH more, just no space.

it was next to a major highway, however very clean new furniture ez access convenient great for a short stay there was only 1 set of towels i asked housekeeping and yet still the next day what do we find 1 set of towels again

The price was right. However, I did not have enough towels available in my room

I liked the design of the overall hotel, But unfortunately I did not like the cleanliness of the hotel, the one staff members at the hotel, The hotel smelled of cigarettes and paint, and the room was not ready with towels and etc prior to our arrival.

Good location, decent presentation, comfortable bed, clean/neat room.

Well the internet was fast and the building was fairly quiet

They just wanted a $100 liability deposit but that understood.

The rooms are very clean and surprisingly nice for being an OYO hotel. Some have balconies which I liked. The only downfall for this hotel is the very rude and unprofessional Manager that’s on duty midday! The most foul, unpleasant person I’ve come across in a long time! Get rid of her and OYO Dallas Townhouse Galleria gets a 10 from me!

i guess new hotel remodeling it'll be more better and clean ...

The room had alot of ants in the bathroom. That would be the only thing i would complain about.

They are very nice and friendly nature people over there ....Thank you guys

I absolutely love and recommend this property! Good vibes in the lobby combined with friendly cheerful front desk staff makes for an amazing hotel experience! Rooms are nice and newly updated. There are a few rooms with balconies and I got lucky to get one! I highly, highly recommend! Best OYO property I’ve been to! The only thing I would recommend is for housekeeping to be more consistent with cleaning the rooms when a guest is a stay over!