Some staff members were rude, dramatic, hotel didn’t have clean wash clothes/towels. States their house keeping wasnt there during our stay.
The property was in great location! I will say however I would NOT stay here again!! ! There are several choices in the same area I would chose next time! I was charged extra non refundable fee of 75.00 for my dog. Which was not told before arrival. On top of that me charges came through my bank ON 2 days after check out. Then the hotel charged me again!!!!! On the following Friday a random fee! The place is okay, overall had friends staying in the same area at other hotels with a better more Pleasant stay and cheaper price!!! They didn’t pay a huge non refundable pet fee as well!
This hotel was absolutely beautiful and the staff was friendly and always smiling when greeting. The room was spacious with an amazing view of the pool below and surrounding areas. Breakfast was included with our stay and chef Gregory prepared us a very well portioned meal that left me full and satisfied and I will be coming back!
Had fun at the bar before turning in for the night. Hotel and room was clean, staff was nice and helpful.
Gorgeous funky hotel. The piped in music however, lil too funky. Foul rap music during breakfast was too much! And I am a rap music fan. Also, no micro or fridge in room made it very inconvenient. Also the “menu” of 3 breakfast choices but u can only choose btw two items? Not good and breakfast eggs n potatoes Very greasy & VERY peppery 👎
Came here for a little birthday getaway and loved it! When I first checked into my room I saw I didn’t have a particular amenity that came with it so I asked the front desk and he checked and they went out of their way to get it for me and I had it in my room within 10 minutes! The lady at the breakfast bar also went out of her way to help me. Very clean and comfortable. Also the rooms don’t have the AC units (which bother me) but real thermostats and air vents. Definitely a plus for me. A lot of bang for the buck on this one!
The property was vey clean and front corner was attentive
Truly, I like everything about this property. The only thing I would suggest is offering gluten free items - there are tons of mixes or items out there for gf bread, pancakes/waffles, rolls, etc.
Very thin walls which made for a loud night and not much sleep
The hotel is Clean and quiet. Our room was very spacious.
Nice property, very clean and quiet. I would book again.
The only issue that I had was the timing of the shuttle was not convenient for me. The staff was pleasant and courteous and the facilities were clean and well taken care of.
The staff at the bar were excellent every night I stayed, but I found the receptionist to be incompetent in many areas. They were not busy but incredible slow and slightly rude when asked questions. My room was nice, but I did find a champagne cork under the bathroom counter which could have been reached by a broom/mop. I didn't feel the rooms were cleaned well enough after that so I cleaned my room and bathroom after that incident.
Really enjoyed the room. Very nice and clean. Close to mall and hockey arena.
Beautiful brand new hotel! Decor is amazing! The only thing they really need is a mini fridge in the rooms & it would be perfect!
Comerica Center is within a 5-minute walk of Hotel Indigo Frisco, an IHG Hotel while other popular sites like Dr Pepper Ballpark are within a 15-minute stroll. This 110-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
This hotel is home to a bistro and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.
All 110 air-conditioned accommodations feature sitting areas. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.
Hotel Indigo Frisco, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Some staff members were rude, dramatic, hotel didn’t have clean wash clothes/towels. States their house keeping wasnt there during our stay.
The property was in great location! I will say however I would NOT stay here again!! ! There are several choices in the same area I would chose next time! I was charged extra non refundable fee of 75.00 for my dog. Which was not told before arrival. On top of that me charges came through my bank ON 2 days after check out. Then the hotel charged me again!!!!! On the following Friday a random fee! The place is okay, overall had friends staying in the same area at other hotels with a better more Pleasant stay and cheaper price!!! They didn’t pay a huge non refundable pet fee as well!
This hotel was absolutely beautiful and the staff was friendly and always smiling when greeting. The room was spacious with an amazing view of the pool below and surrounding areas. Breakfast was included with our stay and chef Gregory prepared us a very well portioned meal that left me full and satisfied and I will be coming back!
We appreciate you taking the time to rate our hotel. I do apologize that your stay with us was sub-par and that we did not meet our goal to exceed your expectations. If you decide to give us a second chance please reach out to us directly and we will see that you received the service that we are known for.
Had fun at the bar before turning in for the night. Hotel and room was clean, staff was nice and helpful.
Thanks for your rating and review! We are happy to read that you enjoyed your stay with us at the Hotel Indigo Frisco. We hope to see you again soon.
Gorgeous funky hotel. The piped in music however, lil too funky. Foul rap music during breakfast was too much! And I am a rap music fan. Also, no micro or fridge in room made it very inconvenient. Also the “menu” of 3 breakfast choices but u can only choose btw two items? Not good and breakfast eggs n potatoes Very greasy & VERY peppery 👎
Thank you for staying with us and for taking the time to share your feedback with us. I appreciate you letting us know about the service during breakfast in regards to the music and menu selections, please be assured that I have forwarded your comments to the appropriate person. If there's anything that we can do please feel free to reach out to us directly. Thank you again!
Came here for a little birthday getaway and loved it! When I first checked into my room I saw I didn’t have a particular amenity that came with it so I asked the front desk and he checked and they went out of their way to get it for me and I had it in my room within 10 minutes! The lady at the breakfast bar also went out of her way to help me. Very clean and comfortable. Also the rooms don’t have the AC units (which bother me) but real thermostats and air vents. Definitely a plus for me. A lot of bang for the buck on this one!
We here at Hotel Indigo would like to thank you for taking the time for this review. We look forward to seeing you again soon.
Hello thank you for taking the time to taking a survey ,and letting us know how we did. We are glad that we met your expectations, and we look forward to seeing you again. Thank you ,and have a great day
The property was vey clean and front corner was attentive
Thanks for your rating and review! We are happy to read that you enjoyed your stay with us at the Hotel Indigo Frisco. We hope to see you again soon!