Extended Stay America - Dallas - Greenville Ave.2.0 out of 5.0
Recent guest reviews
Great customer service, rooms are clean, and good location. Grab and go breakfast in the mornings also weekly's housekeeping for you. If those qualities in a extended stay hotel then this the place for you.
Stayed here for two weeks and encountered no issues. All need facilities on site with helpful staff as well as breakfast in the morning being a nice touch. A good location with almost everything needed within a 5 minuet radius.
Newly remodeled like a barn stall. Not so nice. A lot of little details were broken, trashed. Looks like somebody just tried to save money... to make more money from the guests. The breakfast was a coffee machine and oatmeal packets. The lobby was also their storage area. Told they did not have enough money to buy proper utensils. Had to boil water in a saucepan. Things looked roughed up... Like a barn stall.
I have stayed at the location before. It has gotten worse every time. This stay took the prize for the worst! Between the panhandlers, protistutes, drug deals in the parking lot, the people scoping out my vehicle, and people smoking pot in the stairwell, not to mention the staff that were busy with everything else EXCEPT customer service, I checked out early and it will take a small miracle to get me to return.
Excellent Service fair price best location for my visit. If I come again to Dallas I will stay with Extended stay America for sure. Best service very nice and friendly employee. Thank you for quality service you provide.
Bathroom was very smelling. It reeked of urine.. Housekeeping didn't provide big towels so I had to go get them.. Also there was roaches crawling on the bathroom floor.. Not a good experience this time..
This was a difficult situation for me me because the staff was awesome, but unfortunately I was bitten by bedbugs in my first room only to be attacked again in the next room I was sent to. If not for the bug problem, I would of had a wonderful experience.
The rooms are clean an my service was by far best i had with extended stay in long time front desk Khandi was very nice and professional she took time make sure everything was in order for my stay i appreciate her going extra mile to make sure guest are comfortable thanks again definitely will stay again.
The Stay was very relaxing,It gave me a much needed relaxation.Ms.Khandi is a great host.She was sooo very kind.Even the room was very nice ,it was an awsome stay.Thanks to Ms Khandi*_*If I was shopping for a hotel in the future Extended Stay America would be my number
The rooms are clean. The staff is great! More so the Manager here is very friendly and shows that he cares about you having a comfortable stay. He addresses and concerns you may have immediately. If you need a place to stay for a while or even for a night...make Extended Stay America-dallas Greenville Ave. your 1st choice!
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 58 reviews