La Provence Restaurant & Boutique Hotel

3.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Cuernavaca

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Photo gallery for La Provence Restaurant & Boutique Hotel

Garden
Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Lobby
HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast included
  • Pool
  • Room service

Explore the area

Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
  • Cuernavaca Golf Club
    ‪2 min walk‬
  • Cuernavaca Cathedral
    ‪12 min walk‬
  • Borda Gardens
    ‪14 min walk‬

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Room options

HABITACION ESTANDART

  • Sleeps 2
  • 1 Double Bed

HABITACION EJECUTIVA

  • Sleeps 2
  • 1 Queen Bed

HABITACION EJECUTIVA SOFA

  • Sleeps 2
  • 1 Queen Bed

HABITACION JR. SUTE

  • Sleeps 4
  • 2 Double Beds

SUITE CON JACUZZI AMATE

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cuernavaca

La Provence Restaurant & Boutique Hotel places you next to Cuernavaca Golf Club and within a 15-minute walk of Museum of the City of Cuernavaca. This 12-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Cuernavaca, the hotel is connected to a shopping center, and a short walk from Borda Gardens and Robert Brady Museum.

What's nearby

  • Cuernavaca Golf Club - 2 min walk - 0.1 miles
  • Cuernavaca Cathedral - 12 min walk - 0.7 miles
  • Borda Gardens - 14 min walk - 0.8 miles
  • Cuauhnahuac Regional Museum - 17 min walk - 0.9 miles
  • Tabachines Golf Club - 5 min drive - 2.4 miles

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪KFC - ‬10 min walk
  • ‪Chaparrito's Taco's Bar - ‬9 min walk
  • ‪México lindo - ‬7 min walk
  • ‪El Gran Buke - ‬10 min walk

About this property

La Provence Restaurant & Boutique Hotel

Pet-friendly hotel with free breakfast connected to a shopping center in Cuernavaca
At La Provence Restaurant & Boutique Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers litter boxes. Additional amenities include a business center, a terrace, and a banquet hall.
Guests can expect to find free WiFi and 50-inch TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include dining areas, free local calls, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 500 per pet, per night, plus a deposit of MXN 500 per night
  • Pets may not be left unsupervised
  • Litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

What is there to do around La Provence Restaurant & Boutique Hotel?

This hotel is located in Cuernavaca, just steps from Cuernavaca Golf Club. You'll also find Borda Gardens and Cuernavaca Cathedral less than a mile away.

How much does it cost to stay at La Provence Restaurant & Boutique Hotel?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at La Provence Restaurant & Boutique Hotel on Jun 13, 2025 start from $92.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at La Provence Restaurant & Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at La Provence Restaurant & Boutique Hotel?

Spa services at the hotel include deep-tissue massages, aromatherapy, and couples treatments.

Does La Provence Restaurant & Boutique Hotel include a casino at the property?

No, La Provence Restaurant & Boutique Hotel doesn't have a casino.

Will I find an indoor pool at La Provence Restaurant & Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is La Provence Restaurant & Boutique Hotel good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a swim-up bar plus some guestrooms feature Champagne service.

Does La Provence Restaurant & Boutique Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does La Provence Restaurant & Boutique Hotel have a restaurant with a breakfast menu?

Yes, La Provence Restaurant & Boutique Hotel serves free continental breakfast at La Provence each morning.

Will La Provence Restaurant & Boutique Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at La Provence Restaurant & Boutique Hotel for a fee of MXN 500 per pet, per night. The property also provides litter boxes. A deposit of MXN 500 per night is collected.

Are there connecting rooms at La Provence Restaurant & Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at La Provence Restaurant & Boutique Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or pool views.

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tania Maria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

This hotel dont apreciate customers much

The hotel is very nice..with a good but expensive restaurant..but the rooms are terrible..there are no mosquito nets in the Windows ..and no air conditioning..so either you open your window and enjoy the mosquitoes or sweat all night long .. Also the regular rooms are so small that only the bed fits..and not much else.. We asked for an upgrade hoping that as gold member they would honor one..and they told us there were no rooms..although we were the only guests at the hotel..the next morning after complaining much.they upgraded us to a suite..actually a normal room..but charged us 50 % more of the rate we had payed..that room did have air conditioning and was much better.. But honestly we didnt feel well treated.. Anyways..alert your customers not to book this hotel..unless they are prepared to spend nuch more than anticipated..and never stay in the regular rooms.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Disliked: Amenities
The best thing was the bed and the sheets, they are so soft
Stayed 1 night in Apr 2019

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I will be returning many times in the future. I´d like to commend Karina Puente , customer & service support. And especially of course, the personal attention by chef Pascal Brunereau
Stayed 1 night in Mar 2018

6/10 Okay

Ninja Traveler, Dallas, TX

Liked: Cleanliness, staff & service

Cuernavaca Oasis

Had to find a hotel to spend one night to attend a social engagement in this town. And I was pleasantly surprised to find such an oasis, tucked away from the fumes and chaos of this mad city. The reception is very nice and the staff was super friendly. The room was small but nicely furnished. The garden could be beautiful with some TLC. The one thing people need to know is that there is no AC in the rooms nor in the common areas.. It is very common not to have AC in this town (I've stayed at several hotels - some very expensive ones) So be prepared. If it's a deal-breaker for some travelers, this is not the place for them to stay. Nonetheless, I would stay there again in a heartbeat. To the owners: You have a potential jewel if you put the love and monies to make it happen.
Stayed 1 night in Feb 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Victor

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024

10/10 Excellent

guillermo a

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Selene

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

en general bien

Stayed 1 night in Dec 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023

10/10 Excellent

Zita

Stayed 1 night in Aug 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023

4/10 Poor

Alicia

Stayed 1 night in May 2023

10/10 Excellent

ADRIAN

Stayed 1 night in Apr 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alba del Carmen López

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble hotel boutique

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Stayed 2 nights in Mar 2023

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