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La Provence Restaurant & Boutique Hotel

3.5 star property

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Photo gallery for La Provence Restaurant & Boutique Hotel

Outdoor pool, pool umbrellas, sun loungers
HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Exterior
Lunch and dinner served
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
  • Place, Cuernavaca Golf Club
    ‪2 min walk‬
  • Place, Cuernavaca Cathedral
    ‪12 min walk‬
  • Place, Borda Gardens
    ‪14 min walk‬

Room options

View all photos for SUITE CON JACUZZI AMATE

SUITE CON JACUZZI AMATE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

SUITE CON JACUZZI AMATE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for HABITACION EJECUTIVA

HABITACION EJECUTIVA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for HABITACION ESTANDART

HABITACION ESTANDART | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION ESTANDART

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION JR. SUTE

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA SOFA

  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Cuernavaca

La Provence Restaurant & Boutique Hotel places you next to Cuernavaca Golf Club and within a 15-minute walk of Cuernavaca Cathedral. This 12-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Cuernavaca, the hotel is connected to a shopping center, and a short walk from Museum of the City of Cuernavaca and Borda Gardens.

What's nearby

  • Cuernavaca Golf Club - 2 min walk - 0.1 miles
  • Cuernavaca Cathedral - 12 min walk - 0.7 miles
  • Borda Gardens - 14 min walk - 0.8 miles
  • Robert Brady Museum - 14 min walk - 0.8 miles
  • Plaza de Armas - 15 min walk - 0.8 miles

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Chaparrito's Taco's Bar - ‬9 min walk
  • ‪La provence - ‬1 min walk
  • ‪Amasijo - ‬9 min walk
  • ‪KFC Palmas - ‬10 min walk
  • ‪Casa Taxco (hotel Lucerito) - ‬4 min walk

About this property

La Provence Restaurant & Boutique Hotel

At La Provence Restaurant & Boutique Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers litter boxes. Additional amenities include a business center, a terrace, and a banquet hall.
Guests can expect to find free WiFi and 50-inch TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include dining areas, free local calls, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 500 per pet, per night, plus a deposit of MXN 500 per night
  • Pets may not be left unsupervised
  • Litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

What is there to do around La Provence Restaurant & Boutique Hotel?

This hotel is located in Cuernavaca, just steps from Cuernavaca Golf Club. You'll also find Borda Gardens and Robert Brady Museum less than a mile away.

Will I be able to park at La Provence Restaurant & Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at La Provence Restaurant & Boutique Hotel?

Spa services at the hotel include deep-tissue massages, aromatherapy, and couples treatments.

Does La Provence Restaurant & Boutique Hotel include a casino at the property?

No, La Provence Restaurant & Boutique Hotel doesn't have a casino.

Will I find an indoor pool at La Provence Restaurant & Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is La Provence Restaurant & Boutique Hotel good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature champagne service.

Are there hot tubs at La Provence Restaurant & Boutique Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does La Provence Restaurant & Boutique Hotel have a restaurant with a breakfast menu?

Yes, La Provence Restaurant & Boutique Hotel serves free continental breakfast at La Provence each morning.

Will La Provence Restaurant & Boutique Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at La Provence Restaurant & Boutique Hotel for a fee of MXN 500 per pet, per night. The property also provides litter boxes. A deposit of MXN 500 per night is collected.

Are there connecting rooms at La Provence Restaurant & Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at La Provence Restaurant & Boutique Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy garden and pool views.

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
super
Stayed 1 night in Nov 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very cain and professional! The gardens are amaizing! However, the food didn't quite live up to our expectations, and the bathroom door in our room was faulty. Nevertheless, we will definitely return and recommend it to our family.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tania Maygualida

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En general bien pero no maravilloso, lo peor de todo fue que el 1 de enero cortaron el servicio de restaurante a las 5 de la tarde, no tuvimos en donde cenar y apagaron las luces de todo el jardín, realmente no teníamos otra opción más que meternos al cuarto a ver la televisión, considero que en esas fechas, cuando el hotel está lleno, no deben de quitar el servicio aunque sea 1 de Enero, si me hubieran dicho eso pues no voy . La cena de fin de año muy cara para lo que sirvieron, la verdad es que no lo recomendaría .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MIREYA

Liked: Cleanliness, amenities, property conditions & facilities
La alberca climatizada, excelente servicio, habitación, desayunos y jardines.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tania Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
El personal super amable y está muy lindo todo.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria del pilar

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Al baño le hace falta ventilación
Stayed 1 night in Nov 2025
Verified

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il est noté que le petit déjeuner est un buffet continental dans la réservation, déçus nous avons eu droit à un café un jus de fruit et un morceau de gâteau … où est l erreur ?
Stayed 1 night in May 2025
Verified

8/10 Good

jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel

Todo estuvo bien, excepto porque no tienen aire acondicionado, solo ventiladores, y en la noche hace calor, fue el unico inconveniente
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y el personal muy amable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Tania Maria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Alba del Carmen López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Carlos German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble hotel boutique

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Stayed 1 night in Feb 2023