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Recent guest reviews

very nice setting wit hpark, pool, jaccuzi and breakfast buffet outside, room is ok and everything is there, free fast WiFi, not so far from center, hallways have very many corners, so not easy to get around, have nice room looking towards the garden

This is a good location for me and the price is right. I hadn't stayed here for 3.5 years and I stayed here again as I feel safe and hoped to use the gym. The machines are the same as 3 years ago and they were already old then. One bike is actually broken and dangerous and I told the front desk but nothing was done (seat is not tightened). The air conditioning doesn't work in the gym either. I'll be back but I'm hoping for some upgrade. I was not the only one using the gym. The parking and valet associates are great.

I really enjoyed my stay at this hotel. My only problem was that my room was not ready upon arrival at around 500 pm. The woman at the desk asked me to go to the restaraunt to wait. I thought this was not great service. When I mentioned it to a fellow traveler, the manager overheard me and told me that he would take care of it right away, which he did. He also gave me a couple of drink tickets and some awesome guacamole. The brunch on Sunday was truly amazing and even live music by the pool. It isn’t a cheap brunch, but really worth it. The waiters and the bar staff were great! I really enjoyed my stay and will always try stay here when in Cuernavaca

This is a very convenient hotel, with large rooms (the double), nice pool, good restaurant and very good service. Just exactly what you can expect from a Holiday Inn. I think this is a very good option for business and it is well located.

My corner room was probably an upgrade. Nice and clean but without anything distinctively Morelense. Security is very poor. I asked to have my key card revalidated, and front desk didn't ask for ID. Most Holiday Inn's offer me, as Platinum guest, free breakfast upon request, and this property denied my request. Even at a 20% discount, I will not pay again for their breakfast buffet. Food quality and health options are below standards.

It is difficult to find places in Mexico to travel with your pet. They allow you to have your pet and they have awesome areas for them. you are not limited to your room just make sure that you pay for it in advance, the fee is a little expensive. They have good food and rooms

We went for our wedding night because it included breakfast, they billed us A LOT for it, since it was Sunday the regular breakfast was NOT included, even though they had already charged us for it and wanted 350 extra pesos per person. Also the rooms are horribly thought out, you can’t fit into the bathroom, the sink is outside of the bathroom and the lights are not on the walls but on the ceiling! So if you are short good luck trying to see at night. Horrible attention.

The place is not very nice. Tiny rooms that were built not for comfort but to save some space. The lights were coated strangely on the roof, and everything was just so crammed. But the real problem with this place is the service. We bought a room with breakfast included but it was a lie, arguing that it didn’t apply on sundays. The people attending were rude and inflexible. Never coming back.

I was here just one night, but it was a great choice... just a few minutes inexpensive taxi into the center of town... room was super clean and comfortable, everything worked fine. I only used the restaurant for breakfast, but it was nice and great food, especially the fresh fruit. I wish they had fresh squeezed orange juice available... Staff were all very friendly, especially Concepcion (spelling?), who very nicely called all the bus companies to get me local bus schedules to/from Mexico City and Taxco. This hotel is actually an amazing value... nice pool area too. There is a 24 hour convenience store on the corner. Enjoy lovely Cuernavaca here.

In the city center this little jewel is such a nice place to stay. The people speak no English but the hospitality and desire to serve is impeccable. We were always able to communicate somehow! The only change that needs to be made in the trip advisor posting is the proximity to historical sites, the hotel is NOT walking distance to the city center, but a short cab ride averaging 45 pesos! Delightful stay though

Blvd. Diaz Ordaz 86 Col. Acapanzingo Cuernavaca MOR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Holiday Inn Cuernavaca places you within 2 miles (3 km) of popular sights like Palace of Cortes Museum and Robert Brady Museum. This 3-star hotel has 120 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.


Rooms

All 120 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free bottled water.


Property features

At Holiday Inn Cuernavaca, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 273 reviews

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