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Holiday Inn Cuernavaca by IHG

3.5 star property
Hotel in Cuernavaca with 2 outdoor pools and free valet parking

Choose dates to view prices

Photo gallery for Holiday Inn Cuernavaca by IHG

Breakfast, lunch, dinner served; garden views
Exterior
Poolside bar
Interior detail
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440
  • Place, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
    ‪5 min walk‬
  • Place, Cuernavaca Cathedral
    ‪15 min drive‬
  • Place, Tabachines Golf Club
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Room amenity

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Room amenity

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cuernavaca

Located in Acapantzingo within a short walk of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Holiday Inn Cuernavaca by IHG is within a mile (2 km) of Chapultepec Ecological Park. This 120-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 5 min walk - 0.3 miles
  • Plaza de Armas - 11 min drive - 1.9 miles
  • Cuernavaca Cathedral - 15 min drive - 2.8 miles
  • Cuernavaca Golf Club - 17 min drive - 1.7 miles
  • Tabachines Golf Club - 18 min drive - 3.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 99 min drive

Restaurants

  • ‪Carnes Al Carbon El Rey De Reyes - ‬5 min walk
  • ‪Solariega - ‬8 min walk
  • ‪Taqueria El Circo - ‬6 min walk
  • ‪Café Punta del Cielo - ‬3 min walk
  • ‪Tacos Arabes - ‬3 min walk

About this property

Holiday Inn Cuernavaca by IHG

Hotel in Cuernavaca with 2 outdoor pools and free valet parking
Holiday Inn Cuernavaca by IHG features 2 outdoor pools, a children's pool, and a gym. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Sitting areas, coffee makers, and free newspapers are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Cuernavaca by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
$74 nightly
The price is $88
Jan 11 - Jan 12, 2026
Total with taxes and fees
Holiday Inn Express Hotel & Suites Cuernavaca by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 545 for adults and MXN 265 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Cascadas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 28,417 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 982.5 per pet, per night
  • Dogs only
  • 1 total (11 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for MXN 570.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 265 for children
  • Pet fee: MXN 982.5 per pet, per night
  • Rollaway bed fee: MXN 570.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn

Frequently asked questions

Are free cancellation options available at Holiday Inn Cuernavaca by IHG?

Holiday Inn Cuernavaca by IHG offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Cuernavaca by IHG?

This hotel is situated in Acapantzingo within a short 6-minute walk of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. You'll also find Cuernavaca Golf Club and Tabachines Golf Club within a short drive.

Will I be able to park at Holiday Inn Cuernavaca by IHG?

Yes, valet parking and self parking are offered for free at the hotel.

Does Holiday Inn Cuernavaca by IHG include a casino at the property?

No, Holiday Inn Cuernavaca by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Cuernavaca by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Holiday Inn Cuernavaca by IHG?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Holiday Inn Cuernavaca by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Cuernavaca by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Cuernavaca by IHG serves buffet breakfast for a surcharge each morning at Las Cascadas.

Does Holiday Inn Cuernavaca by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Cuernavaca by IHG for a fee of MXN 982.5 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Cuernavaca by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Holiday Inn Cuernavaca by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Cuernavaca by IHG.

Holiday Inn Cuernavaca by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

8/10 Good

Graciela

Traveled with family
Liked: Cleanliness, staff & service
The gym is not good. Most of the machines do not work.
Stayed 4 nights in Aug 2025

10/10 Excellent

margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive, the hotel is very clean and safe. Thank you for all your attention
Stayed 5 nights in Aug 2025

8/10 Good

Natali

Stayed 4 nights in May 2025

10/10 Excellent

Joaquin P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifu hotel. Very nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Violet

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

JIMMY

Stayed 2 nights in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

8/10 Good

PABLO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Erwin

Liked: Staff & service, property conditions & facilities
Great placec
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 2 nights in Oct 2024

10/10 Excellent

Leticia

Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Stayed 7 nights in Jul 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y amabilidad, limpio y serviciales
Stayed 1 night in May 2024

8/10 Good

Scott, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Stayed 2 nights in May 2024

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to spend the weekend
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente! La comida del buffet muy buena y la limpieza de las habitaciones buena!!
Stayed 3 nights in Feb 2024

6/10 Okay

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Rocío

Stayed 1 night in Sep 2023

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