Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.
Located in San Sebastián, NASS Pinar del Lago is within 2 miles (3 km) of sights such as San Sebastian Plaza and Museum of Modern Art. This 17-room, 3.5-star hotel has free in-room WiFi along with free self parking and a free airport shuttle.
Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 17 rooms are soundproofed and have minibars and desks. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
NASS Pinar del Lago features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has laundry facilities.
Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.
