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Recent guest reviews

Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.

Avenida Ordoñez Lasso e Higuerillas Cuenca

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in San Sebastián, NASS Pinar del Lago is within 2 miles (3 km) of sights such as San Sebastian Plaza and Museum of Modern Art. This 17-room, 3.5-star hotel has free in-room WiFi along with free self parking and a free airport shuttle.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 17 rooms are soundproofed and have minibars and desks. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.


Property features

NASS Pinar del Lago features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has laundry facilities.

Room options

Superior Triple Room, Private Bathroom, Garden Area

3 Queen Beds | Sleeps 6

Standard Single Room, 1 Queen Bed, Private Bathroom, Garden Area

1 Queen Bed | Sleeps 3

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

1 King Bed | Sleeps 3

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

2 Queen Beds | Sleeps 5

Guest reviews for NASS Pinar del Lago

Everyone (2)
5
Everyone

By on Jul 4, 2019

1

terrible experience

Everyone

Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.

By , from Guayaquil on Dec 9, 2017

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