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El Dorado Hotel

4.0 star property
Art Deco hotel with free breakfast and a 24-hour fitness center

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Photo gallery for El Dorado Hotel

Front of property - evening/night
Reception
Front of property
Executive Twin Room | View from room
Spa treatment

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Spa
  • Room service
  • Breakfast included

Explore the area

View in a map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Executive Single Room

View from room

Executive Single Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

View from room

Executive Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Cuenca

Located in Downtown Cuenca, El Dorado Hotel is adjacent to Calderon Park and within a 5-minute walk of other popular sights like New Cathedral of Cuenca. This 4-star hotel has 52 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Plaza Rotary Market - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬2 min walk
  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Negroni - ‬3 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

El Dorado Hotel

Art Deco hotel with free breakfast and a 24-hour fitness center
El Dorado Hotel offers a 24-hour gym, a sauna, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other standard amenities include minibars, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fogo Grill and Bar
  • Goda

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

Is free cancellation available at El Dorado Hotel?

El Dorado Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at El Dorado Hotel?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at El Dorado Hotel on Nov 12, 2025 start from $97.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of El Dorado Hotel?

This hotel is situated in Downtown Cuenca, just steps from Calderon Park and Esqueletologia Museum, and within a short walk of Plaza Rotary Market. You'll also find Río Tomebamba & Calle Larga and University of Cuenca's Orchid Garden less than a mile away.

Is there parking available at El Dorado Hotel?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at El Dorado Hotel?

Spa services at the hotel include massages.

Does El Dorado Hotel feature a casino?

No, El Dorado Hotel doesn't have a casino.

Will I find an indoor pool at El Dorado Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at El Dorado Hotel?

Amenities that appeal to couples at this hotel include a memory foam mattress, a minibar, and free Internet access.

Are there hot tubs at El Dorado Hotel?

No, but this hotel does have a steam room.

Does El Dorado Hotel feature a restaurant that includes a breakfast menu?

Yes, El Dorado Hotel serves free buffet breakfast at Goda each morning.

Will El Dorado Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Dorado Hotel.

Does El Dorado Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from El Dorado Hotel?

The closest major airport to El Dorado Hotel is Cuenca (CUE-Mariscal Lamar), which is 1.5 mi away (5 minutes by car).

Can I book a room with a balcony at El Dorado Hotel?

No, there aren't any guestrooms with balconies at El Dorado Hotel.

El Dorado Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 207 reviews
Rating 8 - Good. 37 out of 207 reviews
Rating 6 - Okay. 17 out of 207 reviews
Rating 4 - Poor. 4 out of 207 reviews
Rating 2 - Terrible. 8 out of 207 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 5 nights in Jul 2025

6/10 Okay

Angel M

Traveled with family and small children, Traveled with family
Liked: Amenities
The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo, Corinth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Stayed 1 night in Jun 2025

8/10 Good

Patrizio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, el hotel limpio y acogedor, el desayuno abundante, solo un pequeño problema con los omelettes y al café le faltaba temperatura. Por lo demás, impecable.
Stayed 4 nights in May 2025

10/10 Excellent

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yangbing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rosana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Business traveler
Disliked: Property conditions & facilities
No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Carolina

Stayed 1 night in Feb 2025

10/10 Excellent

Montserrat C

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Jersey City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and conveniently located.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

MARGARETE

Stayed 1 night in Oct 2024

10/10 Excellent

Walter

Stayed 1 night in Jul 2024

8/10 Good

CL

Stayed 4 nights in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Stayed 3 nights in Aug 2023

6/10 Okay

Arturo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023