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Aparthotel

Parc Royale Suites Hotel

3.5 star property
Colonial aparthotel with free breakfast and a 24-hour front desk

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Exterior detail
View from property
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Family Suite, 2 Bedrooms, City View | Premium bedding, down comforters, in-room safe, desk
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Luis Cordero 10-13 y Gran Colombia, Cuenca, Azuay
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Superior Suite, 1 Bedroom

  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Bedroom, Courtyard View

Business Suite, 1 Bedroom, Courtyard View | Premium bedding, down comforters, in-room safe, desk

Business Suite, 1 Bedroom, Courtyard View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, City View, Corner

Deluxe Suite, 1 Bedroom, City View, Corner | Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 Bedroom, City View, Corner

  • 699 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View | Premium bedding, down comforters, in-room safe, desk

Family Suite, 2 Bedrooms, City View

  • 936 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows | Premium bedding, down comforters, in-room safe, desk

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Parc Royale Suites Hotel is adjacent to Calderon Park and within a 5-minute walk of Church of Santo Domingo. This 3.5-star aparthotel has 15 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
View more Aparthotels in CuencaOpens in a new window

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Convent of the Assumption - 3 min walk - 0.2 miles
  • Plaza Rotary Market - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Negroni - ‬3 min walk
  • ‪Latitud Cero Taproom - ‬2 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

Parc Royale Suites Hotel

Colonial aparthotel with free breakfast and a 24-hour front desk
A local mainstay since 1924, Parc Royale Suites Hotel offers free WiFi in public areas, express check-out, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 8 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a water dispenser and a gift shop.
Each apartment is soundproofed and affords space to spread out with a dining area and a sitting area. A 40-inch LED TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead and a hair dryer. Other standard amenities include a refrigerator, a microwave, and a coffee maker. Change of towels is available on request.

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Exterior
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9.6 out of 10, Exceptional, 59 reviews
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Water dispenser

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Couples/private dining
  • Room service (24 hours)

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 3 floors
  • Built in 1924
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Locally-owned and organized tours and activities
  • Recycling
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 8 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Parc Royale Suites Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gran Colombia Suites Aparthotel Cuenca
Gran Colombia Suites Aparthotel
Gran Colombia Suites Cuenca
Gran Colombia Suites
Gran Colombia Suites
Parc Royale Suites Cuenca
Parc Royale Suites Hotel Cuenca
Parc Royale Suites Hotel Aparthotel
Parc Royale Suites Hotel Aparthotel Cuenca

Frequently asked questions

Is a free cancellation option available at Parc Royale Suites Hotel?

Parc Royale Suites Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Parc Royale Suites Hotel?

This aparthotel is situated in Downtown Cuenca, just steps from Calderon Park and Esqueletologia Museum, and within a short walk of Plaza Rotary Market. You'll also find Río Tomebamba & Calle Larga and San Sebastian Plaza less than a mile away.

Is there parking available at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel.

Does Parc Royale Suites Hotel have a casino at the property?

No, Parc Royale Suites Hotel doesn't have a casino.

Is there an indoor pool at Parc Royale Suites Hotel?

No, there is no indoor pool at this aparthotel.

Is Parc Royale Suites Hotel a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include around-the-clock room service, premium bedding, and a rainfall showerhead.

Are there hot tubs at Parc Royale Suites Hotel?

No, this aparthotel doesn't have a spa tub.

Does Parc Royale Suites Hotel have a restaurant with a breakfast menu?

Parc Royale Suites Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Parc Royale Suites Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Parc Royale Suites Hotel.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from Parc Royale Suites Hotel?

The closest major airport to Parc Royale Suites Hotel is Cuenca (CUE-Mariscal Lamar), which is 1.8 mi away (12 minutes by car).

Can I book a room with a balcony at Parc Royale Suites Hotel?

No, there aren't any apartments with balconies at Parc Royale Suites Hotel.

Parc Royale Suites Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 22 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend this property. It is in a great location. Lots of shopping, restaurants, coffee shops, and of course the sights. I want to thank the amazing staff for their help and for making me feel like part of the family. You are were extremely awesome and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort

Great Hotel in Cuenca

Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort

Quaint, Beautiful, and Comfortable Hotel

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.
Stayed 1 night in Aug 2025

8/10 Good

Ali

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rubi

Traveled with family
Liked: Cleanliness, room comfort

Stunning hotel

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.
Stayed 9 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio, Key Biscayne

Liked: Cleanliness, amenities, property conditions & facilities
Great team, maritza, christopher , patricia
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
Stayed 20 nights in Sep 2023

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
Stayed 28 nights in Aug 2023

10/10 Excellent

Sandra

Stayed 19 nights in Apr 2023

10/10 Excellent

rosa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It is a nice place and friendly staff and also clean
Stayed 15 nights in Feb 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort

GREAT PLACE TO STAY

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Stayed 15 nights in Nov 2021

10/10 Excellent

Dafina

Liked: Cleanliness, room comfort

Great location

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
The terrace of the panoramic unit.
Stayed 15 nights in Jan 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Cuenca!

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
Stayed 22 nights in Jul 2018

8/10 Good

Stayed 3 weeks, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in the heart of Cuenca but

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and everything works as it should

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.

10/10 Excellent

Gilmar J

Business traveler
Liked: Cleanliness, room comfort

Cuenca Feliz

Funcionarios bem treinado e qualidade total no atendimento Recomendo !
Stayed 2 nights in Sep 2025

10/10 Excellent

FRANCISCO, GUAYAQUIL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Viviana, Villarrica, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.