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citizenM Copenhagen Radhuspladsen

4.0 star property
Hotel with a restaurant, 4-minute walk to Tivoli Gardens

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
Lobby sitting area
Bar (on property)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, Nyhavn
    ‪19 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles
  • Rosenborg Castle - 17 min walk - 1.0 mile
  • Nyhavn - 19 min walk - 1.0 mile

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪Jagger Copenhagen - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, 4-minute walk to Tivoli Gardens
At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and refrigerators. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Nov 16, 2025 start from $134.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is there parking available at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't offer parking.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Copenhagen Radhuspladsen?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Copenhagen Radhuspladsen have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Does citizenM Copenhagen Radhuspladsen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car).

Can I book a room with a balcony at citizenM Copenhagen Radhuspladsen?

No, at citizenM Copenhagen Radhuspladsen, there aren't any guestrooms that list a balcony.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 824 out of 1174 reviews
Rating 8 - Good. 262 out of 1174 reviews
Rating 6 - Okay. 49 out of 1174 reviews
Rating 4 - Poor. 18 out of 1174 reviews
Rating 2 - Terrible. 21 out of 1174 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Above expectations
Stayed 6 nights in Aug 2025

10/10 Excellent

sioned

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enthusiastic staff and great bar
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a very good location to see Copenhagen. Our only complaint is that the rooms are extremely small even by European standards
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly perfect!

Room was cosy, a little small but very comfortable. Very hi tech which took a while to master. We stayed 5 nights, first 2 nights wonderful - next 3 nights we were awaken by loud construction roofing noise at 6.30am. Not the hotels fault, but worth mentioning. All the staff were super friendly and helpful. A mini fridge in the room would be nice with tea and coffee facilities.The shower was fantastic! They do offer a water bottle service which we loved. Great location, close to the train station and the city heart. Would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

HARINDER

Liked: Cleanliness, amenities
Great hotel in the heart of Copenhagen
Stayed 5 nights in Aug 2025

6/10 Okay

William

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We had a great 2 night stay at Citizen M. The staff was welcoming and super helpful with restaurant recommendations. The location is perfect , within walking distance of many sites. We’ll be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Everything was walkable. Super breakfast. Lots of variety. Very friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location to access Copenhagen’s main attractions. The beds are comfortable and the pillows are excellent. The rooms are compact but everything you need is available. The smart technology is an added feature and the upper courtyard room was quiet. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high-tech, minimalist hotel in a great location - right across from the parliament building, metro station, bus stops, restaurants, coffee shops, grocery stores, Tivoli, central railway station, the pedestrian shopping area, and many more. The rooms are not large, but they have enough space for everything. The only complaint is the mould in the shower stall. This is the first hotel I have come across that uses an iPad to control the lights, communication, curtains, and music in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this hotel. Central location with Metro close by. Hassle free app to check in and book a late check out.
View from my window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower, good bed and good location! We enjoy our stay :)
Stayed 1 night in Jul 2025

10/10 Excellent

Janice, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very efficient and location is excellent. It is located across the street from a metro stop and easy to get to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in the heart of Copenhagen!

Best staff of any placed we have ever stayed. The hotel calls the ambassadors and they truly are. Marie and Janniiiii help us choose restaurants and local attractions with great detail. They both spent a lot of time with us while being super friendly and informative.
Stayed 2 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as expected

Lovely and typical citizens M - small room, huge comfy bed, very nice breakfast. Friendly service. Happy to let me store my luggage for the day I checked out. Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 3 nights in Jul 2025

8/10 Good

Janet

Stayed 4 nights in Jun 2025

8/10 Good

Samir

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is nice and clean, rooms are small and no coffee or hot water pot although you can go to seventh floor and get them. Room service have to be scheduled a day before. Close to Metro, Tivoli.
Stayed 4 nights in Jul 2025

10/10 Excellent

VOLKAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Copenhagen. Everything is very walkable. Tivoli gardens 5 min walk. The rooms and hotel itself is so modern and cool. The best part is the staff, so friendly and willing to help you with whatever you need. Loved it here!
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is wonderful. The room is very clean and utilizes space incredibly well. All staff are friendly and helpful. I highly recommend the hotel.
Stayed 4 nights in Jul 2025

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