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citizenM Copenhagen Radhuspladsen

4.0 star property
Hotel with a restaurant, a quick walk to Tivoli Gardens

Choose dates to view prices

Photo gallery for citizenM Copenhagen Radhuspladsen

Lobby sitting area
Lobby sitting area
Exterior
View from room
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, Nyhavn
    ‪19 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for King Room

View from room

King Room

9.2 out of 10
Wonderful
(276 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles
  • Rosenborg Castle - 17 min walk - 1.0 mile
  • Nyhavn - 19 min walk - 1.0 mile

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪The Shamrock Inn - Irish Craft Beer Bar - ‬2 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and refrigerators. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Oct 19, 2025 start from $139.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Will I be able to park at citizenM Copenhagen Radhuspladsen?

No, there isn't parking available at the hotel.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

Is citizenM Copenhagen Radhuspladsen good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Copenhagen Radhuspladsen have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Are there connecting rooms at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at citizenM Copenhagen Radhuspladsen?

No, there aren't any guestrooms with balconies at citizenM Copenhagen Radhuspladsen.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1151 reviews
Rating 8 - Good. 258 out of 1151 reviews
Rating 6 - Okay. 48 out of 1151 reviews
Rating 4 - Poor. 16 out of 1151 reviews
Rating 2 - Terrible. 21 out of 1151 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Samir

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is nice and clean, rooms are small and no coffee or hot water pot although you can go to seventh floor and get them. Room service have to be scheduled a day before. Close to Metro, Tivoli.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynn M

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good breakfast- pay for separately. Great balcony. Nice common space on upper level. Not fond of the self check in but staff are there to assist. Comfortable beds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Jul 2025

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness
Very good location near a lot of amenities and will certainly be back if in Copenhagen again hopefully soon
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Amenities
Room way too small
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

8/10 Good

Chih-Ching

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Transportation is super, walk to City hall and Metro only few minutes.
Stayed 6 nights in Jun 2025

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and fun, well designed room. The breakfast was amazing! We had a 15 hour layover and the prime location let us explore Copenhagen enough to make us want to return soon!
Stayed 1 night in Jun 2025

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, could not be more central - right by Tivoli Gardens and central station, walkable to Nyhavn and Meatpacking District. Room very clean, small but perfectly designed. Staff friendly, easy to store baggage on last day. Only wish was tea making facilities in room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Stayed 3 nights in Jun 2025

10/10 Excellent

Amir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money relative to other hotels in the area. Very comfortable and clean room, definitely worthwhile taking the breakfast option!
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

We will be back!

Excellent location, staff and service. Janni and Benjamin were particularly helpful and gracious. The only negative was the iPad control for lights and TV. Too complicated.
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming

Super friendly and welcoming, clean rooms and nice selection for breakfast. Central location makes for getting around
Stayed 2 nights in Jun 2025

8/10 Good

Alice

Stayed 4 nights in Jun 2025

8/10 Good

Bruce, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from main train station, friendly and helpful staff. Rooms are basic, clean, and bright (what you expect from Citizen M) and very compact. Decent food and bar.
My room
Hallway
Entrance off the street
Main lounge, reception, dining
Stayed 1 night in Jun 2025

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Jun 2025

10/10 Excellent

Ana

Stayed 4 nights in Jun 2025

10/10 Excellent

Arian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Innovative check in, friendly staff, small but clean and practical rooms. And the best nighttime blinds.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

2/10 Terrible

Miguel

Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is hard to find. There’s no good signage in front of the building and the entrance to the hotel doesn’t say the name. You then have to go,to the seventh floor to register. And there’s no one to register. You self register! The room was extremely tiny and you can’t get maid service until,your second day. Everything in the room is controlled by an iPad. The shower was good and good pressure. Only get two towels so hang them up cause they don’t do,your room until the second day. The bed is a square but the way it’s configured there is no nightstand and therefore no electric outlets. I had to sleep on the side to be able to connect my cpap machine. There’s no gym, no bike rentals , and if you want to order food you do it via the iPad. The morning breakfast was pretty good but no omelette station. The area is nice and the train station is across the street. Because it’s the downtown area it doesn’t have the small cafes you find in other areas of the city. I will never stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great 👍
Stayed 6 nights in Jun 2025

6/10 Okay

Paul

Stayed 4 nights in May 2025

10/10 Excellent

Ramzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Location was amazing, the staff was friendly and professional. The hotel is *very* modern!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

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