citizenM Copenhagen Radhuspladsen

4.0 star property
Hotel with a restaurant, a quick walk to Tivoli Gardens

Choose dates to view prices

Photo gallery for citizenM Copenhagen Radhuspladsen

Point of interest
View from room
Lobby sitting area
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

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Room options

King Room

9.2 out of 10
Wonderful
(254 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles
  • Rosenborg Castle - 17 min walk - 1.0 mile
  • Nyhavn - 19 min walk - 1.0 mile

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪The Old Irish Pub - ‬2 min walk
  • ‪The Old English Pub - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and refrigerators. Housekeeping is available on request.

Languages

Danish, English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Jul 20, 2025 start from $162.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is there parking available at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't offer parking.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Copenhagen Radhuspladsen?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Are there hot tubs at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't have a spa tub.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Does citizenM Copenhagen Radhuspladsen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at citizenM Copenhagen Radhuspladsen?

No, you won't find guestrooms with balconies at citizenM Copenhagen Radhuspladsen.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1100 reviews
Rating 8 - Good. 248 out of 1100 reviews
Rating 6 - Okay. 41 out of 1100 reviews
Rating 4 - Poor. 18 out of 1100 reviews
Rating 2 - Terrible. 20 out of 1100 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, walk to everything. Room is small, but all we needed was a sleep space.
Stayed 2 nights in Jun 2025

10/10 Excellent

stani, Vancouver

Stayed 7 nights in Mar 2025

10/10 Excellent

stani, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience all around!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique style and close to the center of town
Stayed 2 nights in Mar 2025

10/10 Excellent

Asseneta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Disliked: Cleanliness
Not very clean at all
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and modern room. Basic services but appropriate for the price point. Very happy and would stay there again :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun aesthetic. Close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Traveled with partner
First hotel I have stayed in without tea/ coffee making facility in room also forget about privacy when trying to use the toilet in the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Octavio

Stayed 4 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a great location in Copenhagen. Liked the room set up, it may be small but everything is there and it was very comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Quentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for an economical price! Very up to date and clean. Very friendly staff especially Linh who spent a lot of time telling us about things to do in Copenhagen and wrote a personal note thanking us for the visit!
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Stayed 2 nights in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

maliha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the property was very nice and clean too.
Stayed 2 nights in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Swaira

Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Dec 2024

8/10 Good

WAN TZU, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but room is a little bit small! Staff is very helpful!
Stayed 3 nights in Feb 2025

8/10 Good

John Hedley, Selby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at CitizenM in various cities across Europe and the US and it’s comforting to know exactly what to expect. I think the room layout makes clever use of space, and the quality and cleanliness is consistent. I just wish there was in room tea and coffee. The location in Copenhagen is very convenient for the main station and city square, and the dining/ bar area offers a lovely view over city square.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firt time at CitizenM. Staff were excellent and able to check.in early. One downside was access to bed which was only possible from the bottom. We are reasonably fit but for a less agile person/couple it would have been difficult.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025