TownePlace Suites by Marriott Gahanna2.5 out of 5.0
Recent guest reviews
My wife and I often stay at Marriott hotels because we generally like the hotels (and the points are great). Unfortunately, our experience with TownPlace Suites is not great. I think we'll stick with Residence or Springhill in the future. This particular hotel needs some updating. One of my pet peeves is the height of shower heads. I'm 5'11" tall (about average for a guy) and the shower head in this bathroom came to my chin. Thus, I have to bow down to wash my hair. Even my wife (5'3") had to stoop slightly. They call their rooms "Suites," but they're really not. The rooms are simply a little larger to accommodate a sitting area. On the plus side, the service was great and the breakfast food equally fantastic for a free meal.
It's a nice older property. Service was very nice and welcoming. The room was clean and comfortable and the mattress was good. It is an airport hotel, so you may hear some planes. It's decently close to some shopping and restaurants. Price was reasonable for the area.
The room layout was a little odd if you use the sofa bed. The sofa faces the regular bed and the TV is angled between them so when you open the sofa the end of the sofa bed almost touches the end of the regular bed. There's not much room to walk between them or to get by the TV. There is a large kitchen area with a full fridge, stove/oven, & dishwasher. It was fully stocked and they provided soap, dish towel, & paper towels. We didn't really use any of this since we didn't stay very long. It would have been nice to have a store of some sort nearby to buy food though. There were lots of restaurants in the general vicinity. Another odd thing about the room is that if you were utilizing the large kitchen, I'm not sure where you would eat. There was a desk and chair and a couch and coffee table (that were unusable to us since our children were using the sofa bed). The breakfast provided each day was nice - lots of choices and it was always being refilled and cleaned. They had make your own waffles, boiled eggs, sausages, cereals, breads to toast, yogurt, apples, bananas, & muffins. The room seemed too small for the size of the hotel with only 3 tables for 4 and a bar area with 4-6 more seats, but miraculously each day there was a table available. Maybe people took their food back to their rooms to eat on the nonexistent tables/chairs in the rooms? The coffee & hot chocolate provided in the lobby all day long was nice and we purchased take out seafood for dinner one night and brought it back and ate in the breakfast area. The outdoor pool looked fine, but we didn't try it since it seemed like it might be a little cold. Surprisingly the hotel had elevators which was nice with our children and luggage.
I originally booked a one bed room but changed it the morning of arrival to a two bedroom suite for an additionally $50, it was a painless process. We arrived about 3:30 PM and check in only took about five minutes. The young lady at the desk, I forgot her name, was very friendly and helpful, showing me where I could find everything. The suite was clean and roomy for five people. My son loved that he could have the temperature in his room to his liking, each space had its own thermostat. He loves it cold, I like to be warm. The beds were very comfortable and they use Paul Mitchell bath products. I was charged twice so I am waiting to see if both charges clear or if one falls off. I am unable to review the pool as it was closed due to the cold rainy weekend. The only suggestion I have is a better breakfast selection and to have someone monitoring it. There was the basic cereal, muffin, and oatmeal selection as well as boiled eggs and sausage. Scrambled eggs would have been better and another family took all of the sausage, a LOT of sausage, and it was replaced, it was only 9:00 am. We will stay here again but bring our own breakfast next time.
Great room for the money (2 bedroom, sofa bed, kitchen, 1 bathroom, 3 TVs). Cheaper than king with sofa bed at airport. Problem is shuttle not available at 5 as promised, but they paid for a cab. Shuttle doesn't run late so we'll have to take a cab back to hotel where we paid a fee to park (part of room rate). All in all, can't beat it. Shuttle hours need to be expanded. I can recommend.
The room I stayed in was essentially an apartment. It was fantastic. The two rooms were exactly that: two separate rooms, each with their own doors leading to the common area. There was a ktichen, fridge, decent living space, and nice sized bathroom. My only complaint was that the cabinet under the sink was pretty dirty and creepy looking, but that's very minor!! It would have also been great if the hotel gave lotion with the shampoo and conditioner it provided. The location also seemed pretty run down, but we were safe. Other than that, no complaints. Good stay!!
This suite is excellent for families. We had a suite with 2 bedrooms and queen size beds. There is a nice living room and a kitchen area. TVs in all rooms. Save money and fix your own meals . It's a little outside Columbus but near highways to get anywhere! Kids loved seeing the Jets flying down so low and yet you cannot hear them from your suite! Worth the money.
I called for the shuttle from the Columbus airport (5 minutes away) and was told it was on its way. I called back 22 minutes later to find out the shuttle was still "6 minutes out". I was tired of waiting so I jumped in a taxi. When I got to the hotel the girl working the front desk was on the phone apologizing to the shuttle driver that I didn't wait on the shuttle. I received no such apology. Rooms are old, outdated, and dirty. The dishes in the kitchen were half washed at best and all had to be rewashed before use. Hairs (yes plural and someone else's) all over my bed. Only one small trash can for the entire suite (kitchen, bathroom, and bedroom). I'm on the second floor and there's approximately 13 feet from my window to the ground outside yet my window is barred with screws from opening more than 4 inches. I guess their afraid some one will be so disgruntled by the hotel that they may take the 13 foot plunge in an effort to end it all. I travel and stay in hotels approximately 160 nights a year and this is the first or second time I've taken the time to write a review. This hotel is that bad.
Good for long term stay - close to airport and not very far away from down town. good staff, standard townplace amenities & breakfast. Breakfast room gets crowded on weekends - not sure if its due its size or configuration.
Just an average property and in need of a little TLC and customer service. Rooms are ok but starting to look dated and worn. Basic like shampoo in rooms missing. Plus side is that there are many restaurants nearby, some of which give hotel guests discounts.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located within 2 miles (3 km) of Airport Golf Course, TownePlace Suites by Marriott Gahanna is within 3 miles (5 km) of Gahanna Historical Society. This 95-room aparthotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Ohio Herb Education Center and Creekside Gahanna are also nearby.
Free continental breakfast is offered each morning.
All 95 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, coffee makers, and free newspapers are also standard.
Guests staying at TownePlace Suites by Marriott Gahanna enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 111 reviews