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Extended Stay America Columbus - Airport

2.5 out of 5.0

Recent guest reviews

What warrants my 5-star rating is a result of fulfilled expectations. A common theme on many review sites is when guests assess their experiences based on confirmation biases and a flawed grading system used to categorize hotels. ESA is a 2 star hotel, not by numerical worth, but the nature of its design values economic price over amenities. Many guest will complain and unjustly rate their stays when they are charged for a service assumed was their entitlement. As for hospitality, the staff here has been very accommodating, genial, and effective. From the management to housekeeping, the employees can actually be observed doing their jobs and not idling around. I'd much rather be in my own home, but I appreciate the goodwill I've received. High Five! (you can bring my extra fluffed pillow now)

Enjoyed my stay while there for Steven's truck driving school. Nice clean rooms and friendly staff. It's located near restaurants and stores. I will stay again if i ever pass through Columbus, GA. Over all a Great hotel.

I booked this hotel for the convenience of having a kitchenette. I wanted some me time while my daughter and the grandbabies got to visit husband/daddy who is stationed on nearby base. It fulfilled all my expectations! The room was nice and clean. The afternoon staff who checked us in was very helpful and pleasant , as well as the morning staff the next day when he brought my kitchen package up to my room! He even put everything away within my reach! 😁 The only drawback was the windows weren't sealed tightly which allowed for the cigarette smoke to come in as someone paced back and forth along hall. For those that have trouble sleeping the closeness of the road might be bothersome, but I had no trouble. I will stay again if in the area!

The staff at Extended Stay America upon arrival and throughout my stay's have always been on point! The rooms are generally safe, quiet, and clean. On this particular trip I did see a roach, other than that I was very pleased.

Never again will I stay in this Hotel. Rooms are across from highway making it very noisy. No maid service, no clean towels. No customer service at front desk. Required full payment upfront. Horrible Stay - Never Again will I stay in this hotel.

Every company has problems but you are rated on how you handle them. I had a room with a nonworking shower that did not work followed by a 2:30 am unwanted wake up call because the room below me was flooding. The beds are too hard and uncomfortable as well. The location's manager did not return calls or offer an apology but confirmed they were aware of the problem.

Was in town for the night and was very impressed with the room and location. It would be perfect for a longer stay but was perfect for the night as well. I would highly recommend this hotel to anyone coming down for a visit.

Nice place to stay. Rooms are small, but clean. We had a room on the side closest to the highway so it was a little noisy but nothing terrible. Easy access from highway and close to Fort Benning, restaurants and shopping.

Stayed here for a wedding in Columbus Ga. Got a great deal from hotwire. the area was convenient, plenty of parking. One thing the maid staff never brought any fresh towels, so I had to use the same rag over and over. WIFI worked well. Felt pretty safe to me, nothing to special about the place.

Friendly staff who were extremely helpful. Good location off of I-185 with restaurants within an easy drive. I would recommend signing up for the Extended Stay America program - you get emails with up to 40% off of the rooms. I also suggest requesting a room towards the front of the buidling as the back rooms face the interstate and its noise.

5020 Armour Rd Columbus GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Columbus - Airport places you within 2 miles (3 km) of popular sights like Peachtree Mall and Columbus State University. This 108-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Columbus and also close to Hughston Clinic and Heath Park.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 108 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Renovated in 2017, Extended Stay America Columbus - Airport offers free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

37.0% of guests recommend this hotel

Total of 63 reviews