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Extended Stay America Columbus - Airport

2.5 out of 5.0

Recent guest reviews

Took a trip to visit my husband who is at Ranger school in Benning. Upon arrival the staff were very nice and professional. Within mintues of being in my room I received a text from the front desk inquiring if the room was perfect and in working order for me. I've never received a text fromna hotel before so I thought it was a nice personal touch. The laundry room was clean and in order too. The kitchenware I got was in great condition too. I will definitely book another room through this hotel in the future.

My time here was very nice. Rooms are very clean, all the staff were always putting the guest first. I highly recommend staying at this location. The hotel is very well cared for and the surrounding area is beautiful. The women at the office were especially caring and you can tell they enjoy the work they do. Ask for Jennifer at the desk and you will get the best.

The employees was friendly and professional the room very clean and comfortable and minutes away from restaurants and shopping malls I highly recommend and consider coming back two thumbs up. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ˜€

Staff was great very friendly and helpful. Enjoyed my stay. The only downfall was no ice machine. Using ice trays isnโ€™t ideal. Beds were comfy. Will stay here anytime Iโ€™m in town. Will definitely recommend for anyone I know to stay here!

Everything from arrival to departure was amazing. The front desk personnel was very friendly and helpful. The lobby and hallways were very clean and tidy. The cookies and lemonade in the lobby was a very warm greeting to guests. The handwritten notes were over the top. The rooms were comfy and spacious. The down fall of this hotel was no ice machine! The two ice trays in the freezer were not enough to provide ice for the family. Other than that we had a great stay.

Everyone I spoke to was great. Kameshia at the desk was very helpful. Will stay when my son has family day again. The waters in the room was an awesome touch. They also had cookies and lemonaid in the lobby

I have been staying here for several months now. The staff is amazing and location is perfect. I am always greeted with a smile and my room is perfect. Great value for the service and location. I will continue to always stay here.

What warrants my 5-star rating is a result of fulfilled expectations. A common theme on many review sites is when guests assess their experiences based on confirmation biases and a flawed grading system used to categorize hotels. ESA is a 2 star hotel, not by numerical worth, but the nature of its design values economic price over amenities. Many guest will complain and unjustly rate their stays when they are charged for a service assumed was their entitlement. As for hospitality, the staff here has been very accommodating, genial, and effective. From the management to housekeeping, the employees can actually be observed doing their jobs and not idling around. I'd much rather be in my own home, but I appreciate the goodwill I've received. High Five! (you can bring my extra fluffed pillow now)

Enjoyed my stay while there for Steven's truck driving school. Nice clean rooms and friendly staff. It's located near restaurants and stores. I will stay again if i ever pass through Columbus, GA. Over all a Great hotel.

I booked this hotel for the convenience of having a kitchenette. I wanted some me time while my daughter and the grandbabies got to visit husband/daddy who is stationed on nearby base. It fulfilled all my expectations! The room was nice and clean. The afternoon staff who checked us in was very helpful and pleasant , as well as the morning staff the next day when he brought my kitchen package up to my room! He even put everything away within my reach! ๐Ÿ˜ The only drawback was the windows weren't sealed tightly which allowed for the cigarette smoke to come in as someone paced back and forth along hall. For those that have trouble sleeping the closeness of the road might be bothersome, but I had no trouble. I will stay again if in the area!

5020 Armour Rd Columbus GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Columbus - Airport places you within 2 miles (3 km) of popular sights like Columbus State University and Peachtree Mall. This 108-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Columbus and also close to Hughston Clinic and Heath Park.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 108 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

Renovated in 2017, Extended Stay America Columbus - Airport offers free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

37.0% of guests recommend this hotel

Total of 70 reviews