Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Ohio Stadium
    ‪13 min drive‬
  • Place, Ohio State University
    ‪14 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Columbus

Comfort Suites Columbus West - Hilliard places you within a 15-minute drive of popular attractions such as Greater Columbus Convention Center and Ohio State University. This 71-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Hollywood Casino - 5 min drive - 4.8 miles
  • Nationwide Arena - 10 min drive - 9.4 miles
  • Greater Columbus Convention Center - 10 min drive - 9.7 miles
  • Ohio Stadium - 13 min drive - 11.3 miles
  • Ohio State University - 14 min drive - 8.3 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bojangles - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and a fitness center
Guests of Comfort Suites Columbus West - Hilliard have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Is a free cancellation option available at Comfort Suites Columbus West - Hilliard?

Comfort Suites Columbus West - Hilliard provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Nov 6, 2025 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Comfort Suites Columbus West - Hilliard?

This hotel is located in Columbus, close to Hollywood Casino, Shops On Lane Avenue, and Heritage Golf Club. Roger A. Reynolds Municipal Park is also within a driving distance of 4.1 mi.

Will I be able to park at Comfort Suites Columbus West - Hilliard?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Suites Columbus West - Hilliard have a casino on the premises?

No, Comfort Suites Columbus West - Hilliard doesn't have a casino.

Is there an indoor pool at Comfort Suites Columbus West - Hilliard?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Comfort Suites Columbus West - Hilliard?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Suites Columbus West - Hilliard?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Columbus West - Hilliard have a restaurant that serves breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites Columbus West - Hilliard allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Columbus West - Hilliard though service animals are welcome.

Does Comfort Suites Columbus West - Hilliard have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Comfort Suites Columbus West - Hilliard?

The closest major airport to Comfort Suites Columbus West - Hilliard is John Glenn Columbus Intl. Airport (CMH), which is 16.4 mi away (19 minutes by car).

Are there rooms with balconies at Comfort Suites Columbus West - Hilliard?

No, there aren't any guestrooms with balconies at Comfort Suites Columbus West - Hilliard.

Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 989 reviews
Rating 8 - Good. 330 out of 989 reviews
Rating 6 - Okay. 129 out of 989 reviews
Rating 4 - Poor. 40 out of 989 reviews
Rating 2 - Terrible. 34 out of 989 reviews

Reviews

6/10 Okay

Kendall

Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Stayed 1 night in Jun 2025

8/10 Good

Lois

Liked: Staff & service, property conditions & facilities
Pool was not clean; chemicals were out of balance and the water was cloudy.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Traveled with family
Liked: Amenities
Close to thruway and food options
Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok. I asked for non-smoking and room had smoky smell. I said something to the front desk so I didn’t get blamed. No options offered and was just told they would let management know. Staff was friendly though. It was ok but would I stay again, probably not.
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cold and the pool deck was dirty
Stayed 2 nights in Jun 2025

8/10 Good

Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience except for the Wi-Fi. It wasn't that it didn't work. It was that it kept going in and out so my device would connect and then disconnect and then connect again.
Stayed 1 night in Jun 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jay, Ocala

Traveled with partner
Liked: Staff & service, amenities
Toilet seat, broken found ants in the bed and around the sink area. One of the entrance doors was not working. Had to go around to the main entrance to get in. Lights are out in the breakfast area.
Stayed 2 nights in Jun 2025

6/10 Okay

Jay, Ocala

Traveled with partner
Liked: Staff & service
A lot of stores around the property the property was clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, but prefer refrigerator with freezer so I can refreeze my ice packs. Only 1 ice machine worked. Breakfast was o.k., nothing special. Woman working the breakfast room was very busy. She did a good job 👍. Front desk people friendly
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a quick late night check in. Clean and quiet rest with a good hot shower in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Stayed 2 nights in May 2025

10/10 Excellent

Bobby

Stayed 1 night in May 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Room clean, people very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Clean and comfy! Perfect for our family overnight!
Stayed 1 night in May 2025

8/10 Good

Traci

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet. Reasonable price
Stayed 1 night in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michelle

Traveled with family and small children, Business traveler
Disliked: Amenities
Our room has Pop corn on the floor. One roll of toilet paper emptied. Two towels in bathroom with 5 guests 2 adults and three children. How is anyone supposed to shower. Then I asked staff if they had towels. None were available due to being booked. None in the pool area. Two tissues left in tissue box. 😩 Then I was double charged for my stay? I have never been double charged for a one night stay. Staff was extremely rude when I brought it up. Next thing I knew she was gone for the day. No one knows anything. I suggest paying more at a 5 star rather than poor service.
Stayed 1 night in May 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room 206 needs small repairs like new lamp
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easily accessible.
Stayed 1 night in May 2025