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Comfort Suites Columbus West - Hilliard

2.5 out of 5.0

Recent guest reviews

the hotel is conveniently located in Hilliard. It was clean with a pleasant staff and super comfortable bed. The only down side was that the pool was very small but nevertheless the children enjoyed it !

The beds were comfortable. The room was not as spacious as other's that I have stayed in.

We enjoyed our stay but with so many hotels in the area would try another. The staff was very pleasant and the room was spacious, clean and comfortable. The mechanics of the hotel were noisy - our toilet ran repeatedly, there were loud noises - not sure what it was other than mechanics of the hotel opposed to guests. Didn't hear other guests from our room which was great. The black out curtains were not big enough for the window so light peeked around them. Biggest turn off was the breakfast set up - way too crowded during the weekend. Would be much easier to navigate if the stations were broken up. Food options were fine but seating options for for 3-4 was limited - only a problem on the weekend. The pool was fine but had to ask for towels each time we swam as the towel rack was empty each time. I wouldn't avoid the hotel in the future, would just try others.

The bathroom was small. I was claustrophobic. There was dust on the shower rod. The beds was comfortable. Breakfast was decent. I liked being able to open the windows. Check in staff was a bit stand offish. But check out staff was awesome. Elevator made me scared.

Clean , safe , good location for Ohio State and Casino . Friendly staff several restaurants and shopping centers in walking distant .

Hotel was clean inside and outside, Hot tub was great, soothing for tried bones from travelling.

Good Breakfast. Disappointed that indoor pool was cold water and staff would not increase the temperature.

The hotel looks nice until you get a closer view, then you can see the age and wear and tear of it. There were cigarette holes in the comforter, a broken safety latch on the door, springy bed and old boxy tv. When I told the manager about the broken lock, he was snippy with me. The breakfast was ok and the location was wonderful! Lots of restaurants and easy access to the highway.

I've stayed here 5-6 times over the last three years and it has always been a good value. But this time I believe they've improved. No other choice for Columbus.

we were very pleased with the service at the front desk as we arrived rather late and were pretty tired. the room was spotless and the bed VERY comfortable. I like to find hotels w/ queen beds rather than full size and this fit the bill! their breakfast in the morning was very good and the young lady in charge was doing a great job of keeping things filled and clean!

Checked in at midnight expecting to get a few hours of good sleep before starting another 10-hour drive. Walls are paper thin. At 4:00 am I finally called the front desk to complain. They did call the room next door but it did not good. At 6:30 am doors into the hallway starting slamming. By 7:30 we couldn't take it anymore. Will never stay here again.

This was a very safe spot during business travel. I am always worried that I may end up in an unsafe area, but this was a good location. Check in was easy, beds were just right, and the continental breakfast in the morning was more than just that, they even had sausage and eggs. Very nice spot. will stay again.

5547 Keim Cir Columbus OH

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Columbus, Comfort Suites Columbus West - Hilliard is 2.6 mi (4.1 km) from Anthony Thomas Chocolates and within a 10-minute drive of Ten Pin Alley. This 71-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. COSI and Columbus Museum of Art are also within a 15-minute drive of this Columbus hotel.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All of Comfort Suites Columbus West - Hilliard's 71 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.


Property features

At Comfort Suites Columbus West - Hilliard, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Suites Columbus West - Hilliard

Everyone (3) Couples (1) Business (2) Family (5) Friends (1)
4

nice spot

Families

the hotel is conveniently located in Hilliard. It was clean with a pleasant staff and super comfortable bed. The only down side was that the pool was very small but nevertheless the children enjoyed it !

By , from cleveland on Nov 7, 2016

3
Everyone

The beds were comfortable. The room was not as spacious as other's that I have stayed in.

By on Oct 10, 2016

3

ok but would try another

Everyone

We enjoyed our stay but with so many hotels in the area would try another. The staff was very pleasant and the room was spacious, clean and comfortable. The mechanics of the hotel were noisy - our toilet ran repeatedly, there were loud noises - not sure what it was other than mechanics of the hotel opposed to guests. Didn't hear other guests from our room which was great. The black out curtains were not big enough for the window so light peeked around them. Biggest turn off was the breakfast set up - way too crowded during the weekend. Would be much easier to navigate if the stations were broken up. Food options were fine but seating options for for 3-4 was limited - only a problem on the weekend. The pool was fine but had to ask for towels each time we swam as the towel rack was empty each time. I wouldn't avoid the hotel in the future, would just try others.

By on Aug 11, 2016

3
Everyone

The bathroom was small. I was claustrophobic. There was dust on the shower rod. The beds was comfortable. Breakfast was decent. I liked being able to open the windows. Check in staff was a bit stand offish. But check out staff was awesome. Elevator made me scared.

By , from cleveland on Apr 30, 2016

3

convient

Families

Clean , safe , good location for Ohio State and Casino . Friendly staff several restaurants and shopping centers in walking distant .

By on Jun 17, 2014

4

overnite stop

Couples

Hotel was clean inside and outside, Hot tub was great, soothing for tried bones from travelling.

By on May 26, 2013

3

family vacation

Families

Good Breakfast. Disappointed that indoor pool was cold water and staff would not increase the temperature.

By on Mar 28, 2013

3

good for a night

Families

The hotel looks nice until you get a closer view, then you can see the age and wear and tear of it. There were cigarette holes in the comforter, a broken safety latch on the door, springy bed and old boxy tv. When I told the manager about the broken lock, he was snippy with me. The breakfast was ok and the location was wonderful! Lots of restaurants and easy access to the highway.

By on May 31, 2012

5

very nice and inexpensive

BusinessTravelers

I've stayed here 5-6 times over the last three years and it has always been a good value. But this time I believe they've improved. No other choice for Columbus.

By on Oct 1, 2011

5

great ,comfortable hotel choice

GetawayWithFriends

we were very pleased with the service at the front desk as we arrived rather late and were pretty tired. the room was spotless and the bed VERY comfortable. I like to find hotels w/ queen beds rather than full size and this fit the bill! their breakfast in the morning was very good and the young lady in charge was doing a great job of keeping things filled and clean!

By on Sep 14, 2009