I stayed for 3 nights and we never had room service! No bed changed or towels replaced! Lack of toilet paper and phone in the room was broken! Room carpet dirty and sticky!
Nice place to sleep. Wow this property needs a lot of work. Elevators need repaired, phone and thermostat wasn't working in the room. Wasnt told when I checked in that you had to tall to housekeeping directly to have thenl room cleaned. So our room was not cleaned for 3 days and had towels on the ground and trash everywhere. New clean sheets each night would of been nice to. The whole hotel needs a fresh coat of paint, carpet, and deep cleaned.
This property was a very pleasant surprise because it did not look like a hotel from the exterior. The interior surpassed my expectation.
This was a nice hotel when we used to live in DC but is in a little disrepair.
Convenient location. Room was clean. Pool was not open. TV reception was poor. No restaurant on site. Building needs upgrading.
This is not a place to stay. RUN! when i pulled up it was people in the lobby just hanging out. Then when i checked in, i was told i would not be getting the king bed i paid for instead a queen bed. i was put in a room with the AC leaking all over the carpet. i went to complain. Front desk does not answer calls from the room. I went and she told me i needed to wait an hour and she could upgrade me to a king. i finally go the keys to the king room. i had to take all my things to the front desk and get keys and then go to the new room. i showered and went to bed. only to wake up ITCHY ALL OVER!! i saw blood on my pillow case, and black spots under the sheets. i immediated took another shower and checked out. I was told to call orbitz for a refund. so at 4am i did, only to never hear back from the hotel or orbitz. I am beyond pissed and disgusted. NEVER AGAIN
Nothing
The book and my stay was an awesome experience . You should use orbitz
Very courteous staff and clean rooms. Everything was great.
The hotel was clean.. the cleaning staff is great .. front desk lady very sweet... pretty basic considering the situation... over all comfy beds
Very quiet hotel and very well kept and almost elegant inside. There’s definitely a wonderful staff, as well who made check-in, check-out and dining a good experience!
The hotel was very clear and the staffs were all very friendly and courteous. I enjoyed my stay.
The front desk staff was so helpful and nice. There was one little mishap but front desk did call and apologize for the inconvenience.
Staff is ininformed anout hotel amenities and services
Wyndham College Park North / Washington DC Area places you within a 10-minute drive of University of Maryland, College Park and Xfinity Center. This 207-room, 3.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 207 rooms provide coffee makers, free local calls, and free bottled water. Guests can expect 37-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, ironing boards, and desks are also standard.
Guests of Wyndham College Park North / Washington DC Area enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.
I stayed for 3 nights and we never had room service! No bed changed or towels replaced! Lack of toilet paper and phone in the room was broken! Room carpet dirty and sticky!
Nice place to sleep. Wow this property needs a lot of work. Elevators need repaired, phone and thermostat wasn't working in the room. Wasnt told when I checked in that you had to tall to housekeeping directly to have thenl room cleaned. So our room was not cleaned for 3 days and had towels on the ground and trash everywhere. New clean sheets each night would of been nice to. The whole hotel needs a fresh coat of paint, carpet, and deep cleaned.
This property was a very pleasant surprise because it did not look like a hotel from the exterior. The interior surpassed my expectation.
This was a nice hotel when we used to live in DC but is in a little disrepair.
We're sorry and apologize for your unexpected experiences. We are working diligently to restore our hotel to a consistent and sustainable brand mandated level. Please know that we're still faced with limited resources and staff during a painfully slow travel recovery in the aftermath of the pandemic. That said, we are in communications with the operations team for a unified effort on improvements. We do however, look forward to accommodating you on your next visit to the area for a better stay and the opportunity to earn a better review.
Convenient location. Room was clean. Pool was not open. TV reception was poor. No restaurant on site. Building needs upgrading.
We're sorry and apologize for your unexpected experience with our amenities, we appreciate the notes on the positives. We are working diligently to restore our hotel's amenities to a consistent and sustainable brand mandated level. Please know that we're still faced with limited resources and staff during a painfully slow travel recovery in the aftermath of the pandemic. That said, we are in communications with the operations team for a unified effort on improvements. We do however, look forward to accommodating you on your next visit to the area for a better stay and the opportunity to earn a better review.
This is not a place to stay. RUN! when i pulled up it was people in the lobby just hanging out. Then when i checked in, i was told i would not be getting the king bed i paid for instead a queen bed. i was put in a room with the AC leaking all over the carpet. i went to complain. Front desk does not answer calls from the room. I went and she told me i needed to wait an hour and she could upgrade me to a king. i finally go the keys to the king room. i had to take all my things to the front desk and get keys and then go to the new room. i showered and went to bed. only to wake up ITCHY ALL OVER!! i saw blood on my pillow case, and black spots under the sheets. i immediated took another shower and checked out. I was told to call orbitz for a refund. so at 4am i did, only to never hear back from the hotel or orbitz. I am beyond pissed and disgusted. NEVER AGAIN
We're sorry and apologize for your unexpected experiences; we're are still faced with limited resources and staff during a painfully slow travel recovery in the aftermath of the pandemic. That said, we are in communications with the operations team for a unified effort on improvements. We do however, look forward to accommodating you on your next visit to the area for a better stay and opportunity to earn a better review.
We're sorry and apologize for your unexpected experiences. We're are still faced with limited resources and staff during a painfully slow travel recovery in the aftermath of the pandemic. We do however, look forward to accommodating you on your next visit to the area for a better stay and opportunity to earn a better review.
Nothing
We're sorry and apologize for your unexpected experience. Please know that we're still faced with limited resources and staff during a painfully slow travel recovery in the aftermath of the pandemic. We do however, look forward to accommodating you on your next visit to the area for a better stay and the opportunity to earn a better review.
The book and my stay was an awesome experience . You should use orbitz
Very courteous staff and clean rooms. Everything was great.
Thank you for posting your review. We look forward to accommodating you on your next visit to the area for a better stay and the opportunity to earn a better review.