The room itself was nice and spacious. However, we didn’t get to check in u til about 7pm. We had been there since 11am. Check in is supposed to be at 3. There were only 2 housekeepers for the whole facility and one person working the front desk. I totally get it, but that cut into our time and we still had to check out at 11am. It’s hard to change an infant in the backseat of a car since our room still wasn’t ready. We already spoke to the sales team weeks prior about a birthday party there, got the approval, showed up and set everything up. She gave us the library inside, but I figured with a lot of family I didn’t want it to be too noisy for the other guests so we took it outside on the patio, which she said was also fine. As soon as we got outside, a couple of guests rudely told us that we are not allowed to be outside and
Nice facility but work going on in the main lobby was messy and ugly
Staff was accommodating putting our rooms next to reach other. Clean comfortable rooms.
This hotel is very clean, when you walk into the lobby you experience this amazing aroma and the staff are more than helpful and friendly. Rooms were large and very clean would stay here again.
Loved everything about the Hotel !! Very convenient to restaurants & highway.
I drove out to cincinatti from Virginia for the weekend. I had no issues with checking in or out. The staff was very friendly. My family enjoyed the breakfast for two mornings in a row. Definitely will be back.
The hotel even has that new hotel smell. The place is very clean and the staff is friendly.
Great value. Nice welcome and clean room. Definitely recommend...
Hilton Garden Inn Cincinnati/West Chester is located 1.3 mi (2 km) from Topgolf and within a 10-minute drive of Liberty Center. This 125-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Hilton Garden Inn Cincinnati/West Chester's 125 air-conditioned rooms provide refrigerators, free weekday newspapers, and phones. Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Free toiletries are also standard.
Built in 2014, the brand new Hilton Garden Inn Cincinnati/West Chester offers an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
The room itself was nice and spacious. However, we didn’t get to check in u til about 7pm. We had been there since 11am. Check in is supposed to be at 3. There were only 2 housekeepers for the whole facility and one person working the front desk. I totally get it, but that cut into our time and we still had to check out at 11am. It’s hard to change an infant in the backseat of a car since our room still wasn’t ready. We already spoke to the sales team weeks prior about a birthday party there, got the approval, showed up and set everything up. She gave us the library inside, but I figured with a lot of family I didn’t want it to be too noisy for the other guests so we took it outside on the patio, which she said was also fine. As soon as we got outside, a couple of guests rudely told us that we are not allowed to be outside and
Nice facility but work going on in the main lobby was messy and ugly
Staff was accommodating putting our rooms next to reach other. Clean comfortable rooms.
This hotel is very clean, when you walk into the lobby you experience this amazing aroma and the staff are more than helpful and friendly. Rooms were large and very clean would stay here again.
Loved everything about the Hotel !! Very convenient to restaurants & highway.
I drove out to cincinatti from Virginia for the weekend. I had no issues with checking in or out. The staff was very friendly. My family enjoyed the breakfast for two mornings in a row. Definitely will be back.
The hotel even has that new hotel smell. The place is very clean and the staff is friendly.
