The hotel was very nice and clean and the bed are comfy
Late checkout was denied and I didn’t like that at all
Newly renovated very attentive staff. My room was an hour 15 minutes late for me to check in, but staff was apologetic.
The staff was friendly and great. The breakfast and staff was awsome cleanliness a pleasant stay
Clean, spacious rooms, hotel has gym, pool and nice lobby. Would stay again 4/5 stars
Great rate for the weekend. Close to basketball tournament.
Pool was cold... Needs to be warmer on colder days...everything else was great!!!!
Hotel stay was excellent, considering they were re-modeling the restaurant and bar area. Room was very quiet and very comfortable, staff was very friendly
Several issues here. Every staff member said " my pleasure" after EVERY request -such as asking for water, ordering a drink or food, it started getting creepy. The bed was not comfortable and there is a frosted glass sliding door on the bathroom that affords no privacy. Lastly, I reserved and paid for the room through a third party, they asked for my credit card at check in for incidentals, which I understand, however they charged my card $40.00 PER NIGHT ( discovered after our stay) and they told me after I questioned it, OH yes that is what we charge that will be credited in 3 to 7 days. We have stayed at many marriots and have never had this charge,we will never stay at this location again.
Just do not care for the bathroom sliding glass doors. No, sound barrier, Husband Showered at 6 a.m. woke everyone up, can here everything like he had the "door open", Glad I didn't have a small infant.
Glass bathroom door not flush with the wall, anyone could look in from the sides, plus heavy to push open. My 11 year Old did not care for the glass shower doors, no privacy if anyone need to use the restroom. Gorgeous remode!!!!
Too far from airport-breakfast was just OK would have preferred freshly prepared eggs. Staff was very friendly.
For the price I paid I will say I didn't get my money's worth. Cable limited plus the TV was fuzzy, no refrigerator, dated room, limited bath towels, was supposed to be a deluxe room but they gave me a handicap room. Neither myself nor my guest is handicap.
Room was quiet, roomy and clean. Staff was friendly and helpful. Not ideal for access to downtown Cincinnati (be prepared to drive a bit if you wish to eat at a non-chain restaurant), but an ideal choice if you need to stay in the West Chester area.
Located 1.1 mi (1.8 km) from Topgolf, Marriott Cincinnati North is within a 10-minute drive of National Voice of America Museum of Broadcasting. This 302-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 1:00 PM.
The 302 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find WiFi and 49-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Safes, phones, and ironing boards are also available.
Guests of Marriott Cincinnati North have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The hotel was very nice and clean and the bed are comfy
Our amazing housekeepers take great pride in ensuring every one of our recently revitalized rooms are perfectly detailed to greet our arriving guests. Your five-star praise following your recent home-away-from-home quality of stay with us at the Cincinnati Marriott North will certainly brighten their day. On behalf of all of us in West Chester, thank you for sharing this review and we hope it won’t be long before we’re welcoming you back through our doors.
Late checkout was denied and I didn’t like that at all
It was a pleasure to have your make yourself at home with us at the Cincinnati Marriott North, and we appreciate you gifting us with your top score. As you noted in your feedback, we unfortunately are not able to always accommodate special requests such as a late check-out. While our Front Desk will do their best, these types of requests are always subject to our booking situation. We apologize that we were unable to afford one to you on this visit and hope that this won’t stray you from returning through our doors on your next visit to West Chester.
Newly renovated very attentive staff. My room was an hour 15 minutes late for me to check in, but staff was apologetic.
Thank you for taking a moment to share your generous score following your recent stay with us at the Cincinnati Marriott North. One of our main goals is to always provide efficient service to our guests and we apologize that your check-in experience was a lengthy one. It was wonderful to know that your initial frustration was quickly turned around and both our amazing team members and recently revitalized accommodations went on to impress at every turn. We look forward to being your home-away-from-home again on your next visit to West Chester.
We love to hear from our guests, and we are thrilled you had a great time. Please visit again.
The staff was friendly and great. The breakfast and staff was awsome cleanliness a pleasant stay
Clean, spacious rooms, hotel has gym, pool and nice lobby. Would stay again 4/5 stars
Great rate for the weekend. Close to basketball tournament.
Pool was cold... Needs to be warmer on colder days...everything else was great!!!!
Hotel stay was excellent, considering they were re-modeling the restaurant and bar area. Room was very quiet and very comfortable, staff was very friendly
Thanks for staying with us. We appreciate your feedback!