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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Hotel in Chula Vista with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom | Shower, hair dryer, towels

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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About the neighborhood

Chula Vista

SureStay Hotel by Best Western Chula Vista San Diego Bay places you within a mile (2 km) of San Diego Bay and Chula Vista Center. This 106-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Chula Vista Center - 17 min walk - 0.9 miles
  • Atlantis Laser Tag - 18 min walk - 1.0 mile
  • Scripps Mercy Hospital Chula Vista - 3 min drive - 1.4 miles
  • San Diego Bay - 3 min drive - 1.2 miles
  • Chula Vista Bayside Park - 3 min drive - 1.2 miles

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Circle K - ‬11 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and a 24-hour front desk
Guests of SureStay Hotel by Best Western Chula Vista San Diego Bay enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has a vending machine.
32-inch LCD TVs come with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Days Inn by Wyndham Chula Vista/San Diego
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  • Hot Tub
  • Breakfast included
  • Pet friendly
6.4 out of 10, 1,013 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Chula Vista San Diego Bay?

Based on positive ratings, guests enjoy the hotel's location in Chula Vista, and it's within a short 16-minute walk of San Diego Bay. Chula Vista Center is also within a driving distance of 1 mi.

Will I be able to park at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay feature a casino?

No, SureStay Hotel by Best Western Chula Vista San Diego Bay doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about SureStay Hotel by Best Western Chula Vista San Diego Bay?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include kitchens.

Are there hot tubs at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a restaurant that serves breakfast?

SureStay Hotel by Best Western Chula Vista San Diego Bay offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Chula Vista San Diego Bay allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Chula Vista San Diego Bay though service animals are welcome.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Chula Vista San Diego Bay?

The closest major airport to SureStay Hotel by Best Western Chula Vista San Diego Bay is San Diego Intl. Airport (SAN), which is 10.5 mi away (18 minutes by car). Another top airport is Tijuana Intl. Airport (TIJ), which is located 18.6 mi away (34-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, at SureStay Hotel by Best Western Chula Vista San Diego Bay, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 724 out of 1546 reviews
Rating 8 - Good. 353 out of 1546 reviews
Rating 6 - Okay. 214 out of 1546 reviews
Rating 4 - Poor. 105 out of 1546 reviews
Rating 2 - Terrible. 150 out of 1546 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Escondido

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Jose C

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
certainly clean, nice people, restaurants and shops nearby kink staff,
Stayed 2 nights in Sep 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Aalyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauro, woodburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to spend a day or two. Hot water wasn’t working but not bad for the price
Stayed 1 night in Aug 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Deanna

Stayed 2 nights in Aug 2025

4/10 Poor

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and lacking fixtures. Bath tub was disgusting.
Stayed 2 nights in Aug 2025

4/10 Poor

Jamar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location. Multiple restaurants nearby with great food. Room was very clean and tidy. Staff was awesome. Continental breakfast consisted of multiple types of bread, bagels, fruits, cereal, yogurt and coffee.
Stayed 5 nights in Aug 2025

8/10 Good

Jose Luis

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler

Best around

Cleanest spot in the area. Really strick on the no smoking so it helps keep everything smelling clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 4 nights in Aug 2025

6/10 Okay

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities

Overall!

Water faucet licking,and it should be better breakfast for the price!
Stayed 3 nights in Aug 2025

10/10 Excellent

Julio

Stayed 1 night in Aug 2025

8/10 Good

Miriam

Stayed 1 night in Aug 2025

4/10 Poor

Jacob

Stayed 4 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romulo was great at check in and the cleaning staff was excellent every day. I would stay here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Dawn

Room was clean, but they only came in to clean once in the 5 days we were there! The spigot for the shower literally came off in my hands and when i told the front desk they really did not care! I had to go to the front desk to get clean towels AND!!! My windshield was smashed in their parking lot!!!! But their cameras conveniently did not reach the area that i was parked in! That was a 400 dollar expense that i did not plan for! The breakfast is literally toast and cereal. Oh and i dropped my phone charger behind my nightstand and when i went to move it to get my charger the top of the nightstand literally came off the top! I would not recommend this place to anyone! Complete waste of almot 600 dollars!
Stayed 5 nights in Aug 2025

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