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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Outdoor pool
Restaurant
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪4 min drive‬
  • Place, Chula Vista Bayside Park
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bathroom | Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(114 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(87 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom | Shower, hair dryer, towels

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

View all photos for King Room - Non-Smoking

Lobby

King Room - Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed with Breakfast - Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed with Breakfast - Non Smoking

  • Sleeps 2

View all photos for Accessible - 1 Queen with Roll In Shower & Breakfast

Desk, laptop workspace, blackout drapes, iron/ironing board

Accessible - 1 Queen with Roll In Shower & Breakfast

  • Sleeps 2

About the neighborhood

Chula Vista

SureStay Hotel by Best Western Chula Vista San Diego Bay places you within a mile (2 km) of San Diego Bay and Chula Vista Center. This 106-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Chula Vista Center - 3 min drive - 1.0 mile
  • Living Coast Discovery Center - 4 min drive - 1.2 miles
  • San Diego Bay - 4 min drive - 2.4 miles
  • Chula Vista Bayside Park - 5 min drive - 2.1 miles
  • Safe Harbor Bayfront Marina - 5 min drive - 2.6 miles

Getting around

  • Bayfront - E St. Trolley Station - 5 min walk
  • Old Town Transit Center - 17 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Guests of SureStay Hotel by Best Western Chula Vista San Diego Bay enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has a vending machine.
32-inch LCD TVs come with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Comfort Inn Chula Vista San Diego South
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,504 reviews
$104 nightly
The price is $115
Jun 14 - Jun 15
Total with taxes and fees
Comfort Inn Chula Vista San Diego South

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chula Vista Bayfront Inn

Surestay By Chula Vista Diego

SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Chula Vista San Diego Bay?

Based on positive ratings, guests enjoy the hotel's location in Chula Vista, and it's within a short 17-minute walk of San Diego Bay. You'll also find Chula Vista Center and Chula Vista Bayside Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Chula Vista San Diego Bay?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chula Vista San Diego Bay on May 26, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay feature a casino?

No, SureStay Hotel by Best Western Chula Vista San Diego Bay doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a restaurant that serves breakfast?

SureStay Hotel by Best Western Chula Vista San Diego Bay offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Chula Vista San Diego Bay allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Chula Vista San Diego Bay though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Chula Vista San Diego Bay?

The closest major airport to SureStay Hotel by Best Western Chula Vista San Diego Bay is San Diego Intl. Airport (SAN), which is 11 mi away (21 minutes by car). Another top airport is Tijuana Intl. Airport (TIJ), which is located 14.4 mi away (35-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, there aren't any guestrooms at SureStay Hotel by Best Western Chula Vista San Diego Bay that offer a balcony.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 807 out of 1704 reviews
Rating 8 - Good. 389 out of 1704 reviews
Rating 6 - Okay. 232 out of 1704 reviews
Rating 4 - Poor. 119 out of 1704 reviews
Rating 2 - Terrible. 157 out of 1704 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 7 nights in Apr 2026

10/10 Excellent

Brian

Stayed 7 nights in Apr 2026

10/10 Excellent

Brian

Stayed 7 nights in Apr 2026

10/10 Excellent

Brian

Stayed 7 nights in Mar 2026

10/10 Excellent

Brian

Stayed 5 nights in Mar 2026

10/10 Excellent

Antonio

Stayed 2 nights in Mar 2026

10/10 Excellent

Brian

Stayed 7 nights in Mar 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Mar 2026

4/10 Poor

ANNA

Liked: Cleanliness, amenities
Disliked: Staff & service
Late checkout is not allowed. The staff accidently gave my room key to someone else. So while i was resting in the room, someone suddenly opened the door and came in.
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean
Stayed 3 nights in Feb 2026

8/10 Good

kassandra

Liked: Cleanliness
Room was fine, and pretty clean. The area is okay, too. Stayed for a couple of days during a busy week. The staff was very nice and friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean rooms and the staff very helpful and respectful.
Stayed 2 nights in Feb 2026

2/10 Terrible

James

Traveled with partner
Traveled from out of state, had a reservation. I arrived to the lobby only to be told that the Manager cancelled reservation and gave no reason. I didn’t read the other lousy reviews until room was cancelled, but it may have been a blessing since those reviews tell of a lot of room for improvements.
Stayed 1 night in Feb 2026

2/10 Terrible

Eric

I showed up and they never gave me a room I was told they couldn’t find my reservation and said I wasn’t able to stay the night they withdrew my money and I had to call Expedia to see what they could do no help at all
Stayed 1 night in Feb 2026

8/10 Good

Bianca

Traveled with family
Liked: Amenities, property conditions & facilities
Clean, quiet, good area.
Stayed 1 night in Feb 2026

10/10 Excellent

Jesus

Stayed 1 night in Feb 2026

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
we checked out after the second night . Wife and I did not like the area at all..the staff were great but our travel around chula Vista and San Diego were way to much trouble in getting around the area due to not knowing the area at all. so we left.
Stayed 3 nights in Feb 2026

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and room was clean. Breakfast in the morning but it was only bread which im not a fan of. Steak house next door and fast food restaurants. Great for the price.
Stayed 1 night in Feb 2026

6/10 Okay

Mayra

Stayed 1 night in Feb 2026

4/10 Poor

Martha

Disliked: Amenities
The man who checked us in was very friendly and helpful. Fun to talk to. That was nice. Also the bed was comfortable and bedding very clean. It is walking distance to the oceanfront and a nice park. Unfortunately the hotel is in an undesirable location, by a transit station, so that’s loud and busy. Neighborhood is dirty and lots of foot traffic including homeless people. Didn’t feel very safe. Worried about our car being messed with in the parking lot. The breakfast selection is very limited and the lady tending to it was very rude and made you feel uncomfortable. Property is showing age, especially the furniture in the room and our door didn’t seem to shut securely. Would not stay here again
Stayed 2 nights in Feb 2026

4/10 Poor

Carolina

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very small and old. It felt very “Motel”. Definitely more like a 7.0 and not the 8.0 rating it had.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mitchel, National City

Stayed 2 nights in Feb 2026

4/10 Poor

Selah

Stayed 4 nights in Feb 2026

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 2 nights in Feb 2026

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