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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

A room with two teal armchairs, a small round table with a lamp, and a large cityscape painting on the wall.
A modern kitchen with a large island, bar stools, and a view of the beach through a window.
A rectangular swimming pool with clear blue water, surrounded by a metal fence and palm trees.
A SureStay Hotel sign with a clear view of the building, palm trees, and a well-maintained lawn.
A reception desk with two computer monitors, a printer, and a phone.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪4 min drive‬
  • Place, Chula Vista Bayside Park
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a phone, and two framed artworks on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A shower area with a handheld showerhead, a wall-mounted faucet, and a grab bar for support.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a nightstand, and three framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables, a nightstand, and a telephone.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(119 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with two single beds, a nightstand with a phone, and three framed pictures on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two single beds, a nightstand with a phone, and three framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(93 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chula Vista

SureStay Hotel by Best Western Chula Vista San Diego Bay places you within a mile (2 km) of popular attractions like San Diego Bay and Chula Vista Center. This 106-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Chula Vista Center - 3 min drive - 1.0 mile
  • Atlantis Laser Tag - 4 min drive - 1.2 miles
  • Living Coast Discovery Center - 4 min drive - 1.2 miles
  • San Diego Bay - 4 min drive - 2.4 miles
  • Chula Vista Bayside Park - 5 min drive - 2.1 miles

Getting around

  • Bayfront - E St. Trolley Station - 5 min walk
  • Old Town Transit Center - 17 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Guests of SureStay Hotel by Best Western Chula Vista San Diego Bay enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has a vending machine.
32-inch LCD TVs come with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express San Diego South - Chula Vista by IHG
Chula Vista
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,340 reviews
$149 nightly
The price is $164
Aug 20 - Aug 21
Total with taxes and fees
Holiday Inn Express San Diego South - Chula Vista by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Chula Vista San Diego Bay?

Based on positive ratings, guests enjoy the hotel's location in Chula Vista, and it's within a short 17-minute walk of San Diego Bay. You'll also find Chula Vista Center and Chula Vista Bayside Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Chula Vista San Diego Bay?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chula Vista San Diego Bay on Aug 2, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay feature a casino?

No, SureStay Hotel by Best Western Chula Vista San Diego Bay doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a restaurant that serves breakfast?

SureStay Hotel by Best Western Chula Vista San Diego Bay offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Chula Vista San Diego Bay allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Chula Vista San Diego Bay though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Chula Vista San Diego Bay?

The closest major airport to SureStay Hotel by Best Western Chula Vista San Diego Bay is San Diego Intl. Airport (SAN), which is 11 mi away (21 minutes by car). Another top airport is Tijuana Intl. Airport (TIJ), which is located 14.4 mi away (35-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, there aren't any guestrooms at SureStay Hotel by Best Western Chula Vista San Diego Bay that offer a balcony.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 867 out of 1782 reviews
Rating 8 - Good. 396 out of 1782 reviews
Rating 6 - Okay. 241 out of 1782 reviews
Rating 4 - Poor. 124 out of 1782 reviews
Rating 2 - Terrible. 154 out of 1782 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Twana

Liked: Staff & service
Love the location. Close to Mexico,Imperial Beach,Premier Mall, downtown activities and lots of food choices. The room has a roach in it !
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Gilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome the central location ,the customer service is outstanding, the parking , delicious breakfast I highly recommend this place 🙂
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gabe

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean rooms and the staff very helpful and respectful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and welcoming! Perfect location right off the freeway :)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Great stay-comfortable, clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Frank T

Liked: Cleanliness, staff & service, property conditions & facilities
The room was adequate.\n Parking was adequate, security was good.\n The breakfast they could use one more toaster. Staff is friendly.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bianca

Liked: Amenities, property conditions & facilities
Clean, quiet, good area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE, CLEAN ROOM WITH ATTENTIVE STAFF
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Charmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several times. Has what we need at a good price. Beds are comfortable, rooms spacious, microwave and fridge work. Places to eat in easy walking distance. We always shop at the little Mexican grocery store kitty corner across the street, as they have lots of ready to eat meals in the deli. Easy parking at the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

chizomanze

Great stay,
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good for a goodnight
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean
Stayed 3 nights in Feb 2026
Verified

8/10 Good

JR

Liked: Staff & service
Disliked: Amenities
Clean enough room breakfast was bagels or toast....
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice, good customer service,dining options near the hotel .
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GERARDO

Liked: Cleanliness
room was clean and staff friendly
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Janett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible place to stay . hotel smells ands homeless people hanging outside of hotel . I would not ever come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Nik Roné

Liked: Staff & service
Disliked: Cleanliness
Breakfast was decent, but rooms are dirty and dated. Neighborhood is a bit dodgy at night and often very noise with people and cars.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Annie Liza

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good customer service and staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Latu

Breakfast was well stocked but lackluster. Room was a typical southern California motel room, not clean by most metrics but lacking bugs, so we were content.
Stayed 3 nights in Apr 2026