Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Gym
Laundry
Air conditioning
Parking included

Explore the area

4450 Main Street, Chula Vista, CA, 91911

Place, Sharp Chula Vista Medical Center
‪4 min drive‬
Place, San Ysidro Border Crossing
‪5 min drive‬
Place, North Island Credit Union Amphitheatre
‪5 min drive‬
Airport, San Diego, CA (SAN-San Diego Intl.)
‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

360 sq ft
Sleeps 4
2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Very good

360 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Good

360 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

355 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Chula Vista

Located in Otay, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of popular sights such as Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Sesame Place San Diego - 4 min drive - 2.4 miles
Sharp Chula Vista Medical Center - 4 min drive - 2.6 miles
Las Americas Premium Outlets - 4 min drive - 4.0 miles
San Ysidro Border Crossing - 5 min drive - 4.2 miles
North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

Iris Avenue Trolley Station - 5 min drive
Old Town Transit Center - 19 min drive
San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

‪In-N-Out Burger - ‬8 min walk
‪McDonald's - ‬3 min drive
‪Chick-fil-A - ‬3 min drive
‪Jollibee - ‬3 min drive
‪Little Sakana - All You Can Eat Sushi - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.

TVs come with cable channels, and free WiFi keeps guests connected. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Hot Tub
Breakfast included
Parking included

$101 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast
Coffee and tea in common areas

Things to do

Gym
Outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Pool gate

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Multilingual staff

Business services

Business center
Computer station
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Handrails in stairways (36 inches high)
Lever door handles
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Vibrating pillow alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Built in 1990
Renovated entire property - January 2020
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM—-11:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Otay

Best Western Otay Valley Hotel

Best Western Plus Otay

Best Western Plus Otay Valley

Best Western Plus Otay Valley Chula Vista

Best Western Plus Otay Valley Hotel

Best Western Plus Otay Valley Hotel Chula Vista

Otay Valley Best Western

Best Western Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley

Best Western Vista/Otay Valley

Holiday Inn Chula Vista

Chula Vista Holiday Inn

Best Western Chula Vista/Otay Valley Hotel Hotel

Best Western Chula Vista/Otay Valley Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing, North Island Credit Union Amphitheatre, and Las Americas Premium Outlets. You'll also find San Diego Bay and Sesame Place San Diego within a short drive.

Is there parking available at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Chula Vista/Otay Valley Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as an outdoor pool and free breakfast.

Does Best Western Chula Vista/Otay Valley Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 9.4 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 16.4 mi away (26-minute drive).

Can I book a room with a balcony at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't any guestrooms with balconies at Best Western Chula Vista/Otay Valley Hotel.

Best Western Chula Vista/Otay Valley Hotel Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Maria

Business traveler, Traveled with partner

Sep 8, 2025

Liked: Cleanliness, staff & service

Nice person at check in.

Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Other than the construction work everything was great for the weekend stay

Stayed 3 nights in Jul 2025

2/10 Terrible

Carlos, Virginia Beach

Traveled with partner

Jul 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the worst experience I ever have for a hotel in San Diego. I arrived at 5:30pm to check in and the room was not ready even thou check in started at 4:00pm. The lobby is under construction and they are taking check ins in the side of the building close to the pool. I didn’t get into my room until 6:pm. I went to my room and they were still cleaning it. 30min after housekeeping showed up and I was just off the showers and after I hear the knocked I said I’m good I don’t need anything. The lady proceeded to open the door I had to yell not to enter. If I can give the hotel a zero I would. Not recommend this place to anybody.

Stayed 1 night in Jul 2025

6/10 Okay

Margarita

Jul 17, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Emiliano

Jul 16, 2025

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Business traveler

Jul 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Julia

Traveled with family

Jul 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

A lot of commotion going on throughout the night. The room was dirty. The bathroom was dirty with hair on the toilet and in the bath. The toilet seat had streak marks of bodily fluids on it. The towels had hair and stains on them. This place is under construction and it was fully booked so there were no other rooms at the moment. Price doesn’t match.

Stayed 2 nights in Jul 2025

6/10 Okay

Slade

Traveled with family

Jul 12, 2025

Liked: Room comfort

Oh well

The room was nice enough, but you can hear everything, especially the freeway. I was not ready for the tent chexk in window.

Stayed 1 night in Jul 2025

6/10 Okay

miguel luzunaris

Traveled with family and small children, Traveled with family

Jul 11, 2025

Disliked: Amenities

Room with a bed and tv, no more or less. There was no pull out bed or sofa and they do not have cribs or bassinets for rent or loan. Traveling with baby and a toddler. I have a portable bassinet for my baby but the front desk made it seem like a big issue that we planned on just cosleeping with our toddler telling me that they needed to move me to a double bed but we’re sold out of double beds which was what my original reservation was for. I do want to mention the front desk guy I’m not sure if he was on drugs or what but was very weird and gave me the creeps. Every request was denied, no extra blankets allowed, no extra pillows or anything to make our stay more comfortable. Was clean enough, bed had a dip in it but everyone was so exhausted from the trip we passed out. Breakfast was decent as well, traditional waffles, cereal and prepaid eggs/sausage. I’m not sure if I would ever stay here again, this was a last minute trip so my options were limited, if I had more planning time would likely choose elsewhere. If in a pinch and needed a bed sure.

Stayed 3 nights in Jul 2025

4/10 Poor

Geraldine

Jul 11, 2025

Disliked: Cleanliness

Stayed 1 night in Jul 2025

8/10 Good

Uriel

Traveled with partner

Jul 10, 2025

Liked: Amenities, property conditions & facilities

Was ok.

Stayed 2 nights in Jul 2025

8/10 Good

Jesus

Jul 10, 2025

Stayed 1 night in Jun 2025

6/10 Okay

Irma

Jul 9, 2025

Stayed 1 night in Jul 2025

2/10 Terrible

john

Traveled with family

Jul 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Worst hotel i have ever stayed in. Best Western should be embarrassed that this is one of their hotels. Upon checking in i was told we had to notify them 24 hours in advance if we needed housekeeping. Breakfast was subpar. Noisy location near the freeway and every night had to ask others to keep the noise down. People did not know how to be quiet even past midnight. Maintenance seems non existent. AC did not work very well, but it would try for a second or two and then make a lot of noise.

Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family

Jul 8, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

under construction, entire place smelled

Stayed 1 night in Jul 2025

8/10 Good

Linda

Traveled with partner, Traveled with family

Jul 6, 2025

Liked: Cleanliness, staff & service

The room was clean and beds were comfortable. The room walls were thin. We could hear people outside, which interrupted our sleep. Overall the stay was good for a one night stay.

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, awesome breakfast, Mexican American, bacon sausage , egg omelette Potatoes , beans with cheese , chilaquiles. Cereal variety , oat meal, coffee juice, waffles , yogurt , fruit . Near freeway, ask for a room in other side for less noise

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Business traveler

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Traveled with group, Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms where very cozy

Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family

Jul 3, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

We will not being staying here again

The front office was being renovated, that was a red flag. The room was not at all clean. When we checked out the man just took my keys, didn't give me any insight on the deposit or anything. Also housekeeping knocked on our door to check when we were checking out because she did not want to come back around again to clean the room.

Stayed 2 nights in Jun 2025

2/10 Terrible

Tammy

Jul 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied with room

We found roaches all in the room and had no water for 3hrs and still had to get out at 11am even though we had to rush a quick shower cause the water had barely came back

Stayed 1 night in Jun 2025