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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, Las Americas Premium Outlets
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(97 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 queen beds, nonsmoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 queen beds, nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(121 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Mobility Accessible Bathtub Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed Mobility Accessible Bathtub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room - Disability Access/Non-Smoking

Lobby

King Room - Disability Access/Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Queen Room with Two Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Queen Room with Two Queen Beds

  • Sleeps 4
  • Free WiFi

About the neighborhood

Chula Vista

Located in Otay within 2 miles (3 km) of Kaiser Permanente Otay Mesa Medical Offices, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of other popular sights such as North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.2 miles
  • Len Moore Skate Park - 4 min drive - 3.1 miles
  • Las Americas Premium Outlets - 5 min drive - 4.7 miles
  • San Ysidro Border Crossing - 6 min drive - 5.1 miles
  • North Island Credit Union Amphitheatre - 8 min drive - 3.3 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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May 21 - May 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Otay

Best Western Otay Valley Hotel

Best Western Plus Otay

Best Western Plus Otay Valley

Best Western Plus Otay Valley Chula Vista

Best Western Plus Otay Valley Hotel

Best Western Plus Otay Valley Hotel Chula Vista

Otay Valley Best Western

Best Western Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley

Best Western Vista/Otay Valley

Holiday Inn Chula Vista

Chula Vista Holiday Inn

Best Western Chula Vista/Otay Valley Hotel Hotel

Best Western Chula Vista/Otay Valley Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing, Sesame Place San Diego, and North Island Credit Union Amphitheatre. You'll also find Las Americas Premium Outlets and Tijuana Customs - Garita El Chaparral within a short drive.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on May 26, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Best Western Chula Vista/Otay Valley Hotel?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and free wired internet as well as an outdoor pool.

Are there hot tubs at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 12.7 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 17 mi away (28-minute drive).

Are there rooms with balconies at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't any guestrooms at Best Western Chula Vista/Otay Valley Hotel that offer a balcony.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 827 out of 1751 reviews
Rating 8 - Good. 366 out of 1751 reviews
Rating 6 - Okay. 270 out of 1751 reviews
Rating 4 - Poor. 140 out of 1751 reviews
Rating 2 - Terrible. 148 out of 1751 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lilia

Traveled with family and small children
Property was clean Just some tweakers screaming at night.
Stayed 1 night in May 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable. The staff was friendly and helpful. The breakfast was very good
Stayed 2 nights in May 2026

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2026

2/10 Terrible

Ligia, Camas

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I am very disappointed with this hotel. The bathtub was dirty, and the room carpet was filthy and full of stains. I booked a room for seven days, and housekeeping never came to clean it; we had to go to the front desk to request towels, soap, shampoo, and trash bags for the room. The worst part was that one day the water went out for the entire day, so we couldn't shower or use the toilet. This ruined my vacation. I would like a refund; it was a very bad experience, only the breakfast was ok I do not recommend this hotel, and I will not comeback again.
Stayed 7 nights in Mar 2026

10/10 Excellent

Ramon

Stayed 1 night in Feb 2026

6/10 Okay

irma

Traveled with family
Mmmm we have to register by a window some cockroaches in the room
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Miguel Ángel

Stayed 1 night in Feb 2026

10/10 Excellent

Carmen

Stayed 1 night in Feb 2026

10/10 Excellent

Esperanza

Stayed 1 night in Nov 2025

8/10 Good

mindy

Stayed 1 night in Feb 2026

4/10 Poor

Aaron

Stayed 1 night in Feb 2026

10/10 Excellent

Noemi

Stayed 1 night in Feb 2026

8/10 Good

Chrisandra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and stay was nice
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

6/10 Okay

Arturo

Stayed 1 night in Feb 2026

2/10 Terrible

Shannon, Huntington Beach

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both my daughter and I were disgusted by the room. The sheets, pillow cases, and comforter were stained on both beds and my daughter couldn’t sleep because she felt like the bed sheets were not clean. She didn’t take a shower because she felt like the towels weren’t clean either. They also had stains. The bathroom had water spots that I was able to wipe off so it was a bit concerning. I was going to ask for another room, but we arrived at 11:30 pm and my daughter had to be up at 6:30 am for field hockey game. We usually come back to the room to rest between games, but she was so disgusted by room, she wanted to stay at the field. The breakfast was not edible either. When I checked out, they didn’t even ask how my stay was. First time I haven’t been asked. I was going to say something, but felt it wasn’t worth it since they didn’t want to know. Stay clear of this hotel.
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lean room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Leopoldo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place thank you
Stayed 1 night in Jan 2026

4/10 Poor

Fidel

Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
great stay!
Stayed 1 night in Oct 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Irvin

Stayed 1 night in Feb 2026

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