Did not like the fact that they only take one form of payment which is only chip cards they did not explain that to me when I made the initial reservations also when I got there the person at the desk told me that even though I’m in front of her she told me she will give me a no call no show and take the money off my car anyway even though she told me that I couldn’t use cash or a card other than a chip card Then the person behind the desk was very rude and act like she couldn’t let me talk to a supervisor very bad experience
Everything was great love the room and kitchen area
Five ppl were in front and two phone calls took place before check in. The phone calls were not answered while we were there but instead put on hold. The walls are thin and you can hear people walking. The pool is very small and was too full with a family of four. I will never stay at another Holiday Inn after this experience.
The hotel itself, staff, and breakfast was fine. The fly in the ointment was a group of people with two rooms - one next to me and the other across the hall. There were multiple children and young teens that congregated in the hall, running back and forth, screaming, banging on doors, etc. Seemingly little adult supervision or action from anyone to make them quiet down. I'm not the only guest that night who was annoyed. The racket kept up until nearly midnight.
It was a pleasant stay, nice room, clean no problems. Will be back to stay again.
The hotel was great. Clean rooms. Staff was courteous and prompt. Breakfast was the usual. The only problem I had was the cable service did not include the Golf Channel.
The hotel was very clean! Staff was friendly and very helpful! Front desk attendant even printed out a train schedule for us and delivered it to our room! Would definitely stay here again!!!
The breakfast amenities are a nice extra. Parking is excellent, easy access to south side Chicago and downtown. Staff is courteous.
My 4 day stay was uneventful which is the way I like it. Good location,quiet, clean room, excellent breakfast buffet. Couldn't ask for much more. A good value for a reasonable price.
The location was right, but this hotel was significantly more expensive than other other local hotels. I was willing to pay more for the modern amenities and cleanliness. The only problem we had was thin floors. We stayed on the first floor and could hear the people above us pacing back and forth early each morning. If you request the top floor you won't be disappointed.
EASY CHECK-IN AND OUT. FREE PARKING. THE BREAKFEST WAS REALLY GOOD, THE ROOM WAS VERY CLEAN AND THE BEDS WERE REALLY COMFORTABLE. THE POOL AND EXERCISE ROOM WAS EEALLY NICE FOR THAT SIZE HOTEL.
We stayed at the Holiday Inn when we were in town visiting my mom. This hotel is close to her home so that is why we chose it. It is definitely the best hotel in that immediate area. We have stayed at the Howard Johnson before and it was awful. The Holiday Inn was clean, the room was spacious. There was a fridge. The beds were comfy. Good free breakfast.
hotel was very clean, was not so crazy about the powdered eggs , and strange pancakes but other than that it was a great hotel, cinnamon rolls were delish.Will stay again when in that area.
Clean hotel, comfortable bed, and good hot breakfast daily. Pleasant friendly staff.
I enjoyed the hotel. The staff was friendly and helpful. Great breakfast!!
Holiday Inn Express Hotel & Suites Chicago South Lansing, an IHG Hotel places you within a mile (2 km) of Lansing Square Shopping Center and River Oaks Center. This 80-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay.
The 80 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.
Guests staying at Holiday Inn Express Hotel & Suites Chicago South Lansing, an IHG Hotel enjoy an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Did not like the fact that they only take one form of payment which is only chip cards they did not explain that to me when I made the initial reservations also when I got there the person at the desk told me that even though I’m in front of her she told me she will give me a no call no show and take the money off my car anyway even though she told me that I couldn’t use cash or a card other than a chip card Then the person behind the desk was very rude and act like she couldn’t let me talk to a supervisor very bad experience
Everything was great love the room and kitchen area
Five ppl were in front and two phone calls took place before check in. The phone calls were not answered while we were there but instead put on hold. The walls are thin and you can hear people walking. The pool is very small and was too full with a family of four. I will never stay at another Holiday Inn after this experience.
The hotel itself, staff, and breakfast was fine. The fly in the ointment was a group of people with two rooms - one next to me and the other across the hall. There were multiple children and young teens that congregated in the hall, running back and forth, screaming, banging on doors, etc. Seemingly little adult supervision or action from anyone to make them quiet down. I'm not the only guest that night who was annoyed. The racket kept up until nearly midnight.
It was a pleasant stay, nice room, clean no problems. Will be back to stay again.
The hotel was great. Clean rooms. Staff was courteous and prompt. Breakfast was the usual. The only problem I had was the cable service did not include the Golf Channel.
The hotel was very clean! Staff was friendly and very helpful! Front desk attendant even printed out a train schedule for us and delivered it to our room! Would definitely stay here again!!!
The breakfast amenities are a nice extra. Parking is excellent, easy access to south side Chicago and downtown. Staff is courteous.
My 4 day stay was uneventful which is the way I like it. Good location,quiet, clean room, excellent breakfast buffet. Couldn't ask for much more. A good value for a reasonable price.
Good afternoon, I want to start by saying I am sorry for the inconvenience that you experienced while staying with us. We appreciate the feedback and will use it as a teaching moment for our staff. Thank you,