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Recent guest reviews

The tv didn’t work properly and when I called the desk, the clerk Raindance, was very rude and acted like I inconvenienced her to change my room. Gift shop was closed most of the day and after checking out they tagged on 2 additional charges that I had to dispute with the corporate office. Never going back there.

It was run down and had bed bugs which is so disappointing it used to b a really nice hotel

Great staff! Clean and perfect for my business trip.

Not happy at all. Swimming pool was closed after a half of hour i was in the swimming pool with my family. I have a rush from the water from the water at the swimming pool. The tub water did not drain out will my shower. So

The toilet handle was broken in our room but besides that everything was good.

Wonderful from start to finish, lashanna and Alexis ( the front desk supervisor and catering manager made my experience worth it. Anytime I had a question they never hesitated to help me, all the staff in total were wonderful

The motel/hotel is presentable, basically clean but in need of updating. Some doors don't close tightly enough. Could use a serious upgrade. Otherwise it is comfortable.

I had to attend a nursing seminar being held at the hotel on Monday. I decided to come the day before and stay overnight for convenience. Had a very nice/clean room on the 5th floor. Went to the whirlpool, had lunch and relaxed on Sunday. Staff was pleasant and helpful. I would stay at Matteson's Holiday Inn again.

I was in town for business nearby, and the proximity of this hotel to several chain restaurants and the highway was a draw. My room wasn't dirty, but it wasn't completely clean either. The front desk was helpful the first and last time I stopped by, but in between, I waited 10 minutes for service. I could hear everything happening outside my room throughout my stay. The side door was consistently propped open so anyone could enter. Not a great stay, and I would not recommend to a friend.

Air conditioning not the best needs to be upgraded or reenergized

Me and my girlfriend stayed here because of its higher rating and it wa close to the tinley park amphitheater. We loved the pool and hot tub room. Very spacious and clean. And the overall hotel was very spacious and comfortable.

Everything was done as expected. Went to surprise my family because I live out of town. Room was just as I thought it would be which is good.

Had a great stay. Staff very friendly and helpful. I will stay at this hotel again.

Holiday Plaza Dr Matteson IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Hanger Clinic, Holiday Inn Chicago Matteson Conf Center is within 3 miles (5 km) of Franciscan St. James Health - Olympia Fields. This 3-star hotel has 202 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with to-go breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All 202 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hydromassage showers, free toiletries, and bathrobes. Safes, ironing boards, and desks are also available.


Property features

At Holiday Inn Chicago Matteson Conf Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Deluxe Suite, 1 Twin Bed, Non Smoking

1 Twin Bed | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room

1 Twin Bed | Sleeps 3

Room, 2 Twin Beds, Accessible, Non Smoking (Hearing)

2 Twin Beds | Sleeps 4

Guest reviews for Holiday Inn Chicago Matteson Conf Center

Everyone (9) Business (6) Couples (4) Family (11) Other (2) Friends (2)
2
Family

The tv didn’t work properly and when I called the desk, the clerk Raindance, was very rude and acted like I inconvenienced her to change my room. Gift shop was closed most of the day and after checking out they tagged on 2 additional charges that I had to dispute with the corporate office. Never going back there.

By , from Peoria, Arizona on Sep 23, 2020

Review comment responded on Sep 28, 2020

Thank you for your feedback. We deeply apologize that we did not meet your expectations.

4
Everyone

By on Aug 14, 2020

Review comment responded on Aug 15, 2020

Thank you for your rating.

1
Family with small children

It was run down and had bed bugs which is so disappointing it used to b a really nice hotel

By on Jan 25, 2020

Review comment responded on Mar 17, 2020

Thank you for your feedback Please note that these comments will be addressed as we strive to improve our property.

5
Everyone

By on Nov 30, 2019

Review comment responded on Dec 1, 2019

Thank you for your feedback.

5
Everyone

By on Aug 27, 2019

4
Everyone

By on Aug 3, 2019

2
Everyone

By on Jul 6, 2019

4
Family Business Business

Great staff! Clean and perfect for my business trip.

By on Jun 14, 2019

1
Family with small children Business Business

Not happy at all. Swimming pool was closed after a half of hour i was in the swimming pool with my family. I have a rush from the water from the water at the swimming pool. The tub water did not drain out will my shower. So

By on May 8, 2019

4
Family with small children Family

The toilet handle was broken in our room but besides that everything was good.

By on Apr 14, 2019

Review comment responded on May 5, 2019

Thank you for your feedback.

Holiday Inn Chicago Matteson Conf Center

500 Holiday Plaza Dr, Matteson, IL 60443
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