The tv didn’t work properly and when I called the desk, the clerk Raindance, was very rude and acted like I inconvenienced her to change my room. Gift shop was closed most of the day and after checking out they tagged on 2 additional charges that I had to dispute with the corporate office. Never going back there.
It was run down and had bed bugs which is so disappointing it used to b a really nice hotel
Great staff! Clean and perfect for my business trip.
Not happy at all. Swimming pool was closed after a half of hour i was in the swimming pool with my family. I have a rush from the water from the water at the swimming pool. The tub water did not drain out will my shower. So
The toilet handle was broken in our room but besides that everything was good.
Wonderful from start to finish, lashanna and Alexis ( the front desk supervisor and catering manager made my experience worth it. Anytime I had a question they never hesitated to help me, all the staff in total were wonderful
The motel/hotel is presentable, basically clean but in need of updating. Some doors don't close tightly enough. Could use a serious upgrade. Otherwise it is comfortable.
I had to attend a nursing seminar being held at the hotel on Monday. I decided to come the day before and stay overnight for convenience. Had a very nice/clean room on the 5th floor. Went to the whirlpool, had lunch and relaxed on Sunday. Staff was pleasant and helpful. I would stay at Matteson's Holiday Inn again.
I was in town for business nearby, and the proximity of this hotel to several chain restaurants and the highway was a draw. My room wasn't dirty, but it wasn't completely clean either. The front desk was helpful the first and last time I stopped by, but in between, I waited 10 minutes for service. I could hear everything happening outside my room throughout my stay. The side door was consistently propped open so anyone could enter. Not a great stay, and I would not recommend to a friend.
Air conditioning not the best needs to be upgraded or reenergized
Me and my girlfriend stayed here because of its higher rating and it wa close to the tinley park amphitheater. We loved the pool and hot tub room. Very spacious and clean. And the overall hotel was very spacious and comfortable.
Everything was done as expected. Went to surprise my family because I live out of town. Room was just as I thought it would be which is good.
Had a great stay. Staff very friendly and helpful. I will stay at this hotel again.
Located within a mile (2 km) of Hanger Clinic, Holiday Inn Chicago Matteson Conf Center is within 3 miles (5 km) of Franciscan St. James Health - Olympia Fields. This 3-star hotel has 202 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with to-go breakfast, available for a fee from 6 AM to 10 AM.
All 202 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hydromassage showers, free toiletries, and bathrobes. Safes, ironing boards, and desks are also available.
At Holiday Inn Chicago Matteson Conf Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
The tv didn’t work properly and when I called the desk, the clerk Raindance, was very rude and acted like I inconvenienced her to change my room. Gift shop was closed most of the day and after checking out they tagged on 2 additional charges that I had to dispute with the corporate office. Never going back there.
Thank you for your rating.
It was run down and had bed bugs which is so disappointing it used to b a really nice hotel
Thank you for your feedback Please note that these comments will be addressed as we strive to improve our property.
Thank you for your feedback.
Great staff! Clean and perfect for my business trip.
Not happy at all. Swimming pool was closed after a half of hour i was in the swimming pool with my family. I have a rush from the water from the water at the swimming pool. The tub water did not drain out will my shower. So
The toilet handle was broken in our room but besides that everything was good.
Thank you for your feedback.
Thank you for your feedback. We deeply apologize that we did not meet your expectations.