I was there one night for a family reunion. We had a long wait for check in because only one computer was working and a lot of my family showed up around the same time. We were told the other computer was out due to an earlier storm. After getting past that the my room was very nice and clean. I didn't make it to the complimentary breakfast but other family members enjoyed it. I enjoyed the complimentary coffee, fruit and infused refreshing water.
Good food with clean, up to date atmosphere. I really enjoyed our stay
All I can is great Hotel. Would recommend to anyone
The room was not cleaned Sunday. We had to call twice Sunday evening to have the room cleaned. In addition the my key had to be reset Monday evening. It was an average stay with issues. It would be nice to get another stay for no charge.
As with all first impressions, the atmosphere of the hotel was amazingly beautiful, clean, warm and welcoming. When my wife and I arrived we were so warmly greeted by the front desk staff. I wish I remembered the young lady's name, but she was genuinely energetic, classy, and very friendly to us. She made us feel welcome and it was fun and easy to talk with her. She was very helpful and informative as well. When we got our room, we thought we had a master suite or something, because the room was just phenomenal! It was exactly what my wife and I wanted, and my wife was so happy and smiling from ear to ear. The bathroom was gorgeous, well lit, and very homey. The bedroom was spacious, with a great view of the outside, and enough room to walk around comfortably. The dimensions of the room were perfect. It felt like home. :) It sounds like I'm being corny, but trust me, we truly felt this way. The staff, the atmosphere, and the comfort and privacy we enjoyed on our weekend away from home was excellent and one of the best experiences we've had in a hotel ever. We most definitely plan to return again when we want a get away. God bless you all!
The table was badlly scratched up from wear. The breakfast was not as good as I've generally had at other hotels in this chain. I think I overpaid for what I received.
This hotel was a great stay. I would definitely come back again and I plan on going back the same time next year. It was close to shopping and not too far away from the airport. The staff was courteous and the daily breakfast was excellent! I couldn't ask for more.
I was recommended by a friend to try this hotel. I was totally pleased with the service, elegant atmosphere, and the breakfast was an unexpected plus. My children enjoyed the swimming pool. And asked to go back again.
Hotel was overbooked and even thought our reservation was prepaid they did not have a room for us when we arrived. We were sent to a neighboring hotel with the promise the room would be a suite as that was what we paid for and all they had was a handicap room. The neighboring hotel said that our hotel did not request the similar room. Our hotel then paid for a meal to compensate with the promise we would be refunded one night when we retuned the next day they denied they said they would give a credit. I had to argue to get them to keep their word. It made for a very unpleasant stay. We stayed here prior to this trip and had no problems but will probably not return.
Everyone was friendly, and there were bbq's and great happy hours! Clean rooms and great staff!
For our purposes, the hotel was in a perfect location between an event we were attending and where my family members lived. The hotel was clean and the lobby area was immaculate. There was a power outage around 6am during our visit, but the staff worked with the utility company to resolve the issue within an hour or so.
Located within a mile (2 km) of Hanger Clinic, Hampton Inn & Suites Chicago Southland-Matteson is within 3 miles (5 km) of Franciscan St. James Health - Olympia Fields. This 91-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.
Hampton Inn & Suites Chicago Southland-Matteson's 91 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and safes.
Guests of Hampton Inn & Suites Chicago Southland-Matteson have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
I was there one night for a family reunion. We had a long wait for check in because only one computer was working and a lot of my family showed up around the same time. We were told the other computer was out due to an earlier storm. After getting past that the my room was very nice and clean. I didn't make it to the complimentary breakfast but other family members enjoyed it. I enjoyed the complimentary coffee, fruit and infused refreshing water.
Good food with clean, up to date atmosphere. I really enjoyed our stay
All I can is great Hotel. Would recommend to anyone
The room was not cleaned Sunday. We had to call twice Sunday evening to have the room cleaned. In addition the my key had to be reset Monday evening. It was an average stay with issues. It would be nice to get another stay for no charge.
As with all first impressions, the atmosphere of the hotel was amazingly beautiful, clean, warm and welcoming. When my wife and I arrived we were so warmly greeted by the front desk staff. I wish I remembered the young lady's name, but she was genuinely energetic, classy, and very friendly to us. She made us feel welcome and it was fun and easy to talk with her. She was very helpful and informative as well. When we got our room, we thought we had a master suite or something, because the room was just phenomenal! It was exactly what my wife and I wanted, and my wife was so happy and smiling from ear to ear. The bathroom was gorgeous, well lit, and very homey. The bedroom was spacious, with a great view of the outside, and enough room to walk around comfortably. The dimensions of the room were perfect. It felt like home. :) It sounds like I'm being corny, but trust me, we truly felt this way. The staff, the atmosphere, and the comfort and privacy we enjoyed on our weekend away from home was excellent and one of the best experiences we've had in a hotel ever. We most definitely plan to return again when we want a get away. God bless you all!
The table was badlly scratched up from wear. The breakfast was not as good as I've generally had at other hotels in this chain. I think I overpaid for what I received.
This hotel was a great stay. I would definitely come back again and I plan on going back the same time next year. It was close to shopping and not too far away from the airport. The staff was courteous and the daily breakfast was excellent! I couldn't ask for more.
I was recommended by a friend to try this hotel. I was totally pleased with the service, elegant atmosphere, and the breakfast was an unexpected plus. My children enjoyed the swimming pool. And asked to go back again.
Hotel was overbooked and even thought our reservation was prepaid they did not have a room for us when we arrived. We were sent to a neighboring hotel with the promise the room would be a suite as that was what we paid for and all they had was a handicap room. The neighboring hotel said that our hotel did not request the similar room. Our hotel then paid for a meal to compensate with the promise we would be refunded one night when we retuned the next day they denied they said they would give a credit. I had to argue to get them to keep their word. It made for a very unpleasant stay. We stayed here prior to this trip and had no problems but will probably not return.
Everyone was friendly, and there were bbq's and great happy hours! Clean rooms and great staff!
