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Extended Stay America Chicago - Skokie

2.5 out of 5.0

Recent guest reviews

It was old I wasn’t thrilled with the smells and the cleanliness.

Great location shopping restaurants parking was safe great price for a room

This hotel is a great location. Staff was great. The only problem I had was a pile of what looked to be pubic hair Place directly in the middle of the bed underneath the covers so the sheets were not clean or someone purposely placed it there. Other then that we had a wonderful stay. Be sure to check under the sheets before hand

The cost was very good. But, I’ve learned a lesson that I prefer to pay the extra $10.00. First, I want to make it clear that the staff is super! The front desk woman works very hard. Wearing different hats that keep her very busy and always on her feet. Yet, she is very friendly, courteous and genuinely offers her help if you need it! However, the room was less than what I expected. It was clean, and the bed was comfortable but the toilet kept running (I’m a light sleeper) and there was no hot water in the bathroom. I have also learned that I like a breakfast in the morning. With eggs, sausage, orange juice and a waffle if I want it. I didn’t understand what a “to go breakfast” is a packaged muffin and coffee. Saying this, I should tell you that this is an extended stay hotel but I used it as a 1-night stay. Their is a kitchenette in the room.

Got a room with blood and urine bed sheets. Moved to another room without them apologizing. Woke up the next morning with bed bug bites all over my body. Dont stay here, it's disgusting.

Ok. Nice to have a full size refrigerator and efficiency kitchen for a long stay. But kind of cheap looking and grangey rooms, and not that cheap for a one night stay.

Great location clean room nice staff bed was comfortable.

Great location nice staff. Room needed more trash cans and some extras in the bathroom. Room was clean, bed was nice. Good value

No convenient outlets to charge phone...or even plug in the alarm clock. No coffee in room, lobby coffee was bad. No cups except by asking at the desk. No ice except for a couple unused ice cube trays in the freezer. "Grab and go" breakfast consisted of instant oatmeal packets. I suppose many of these things would be fine if you were staying for a longer period of time but I had only packed for an overnight and was expecting the usual set of things one finds at a hotel.

Very reasonable price and good location. Very decent for this price point. We were very satisfied and will use this hotel again.

Brittany is the only awesome, pleasant person in this hotel. Her demeanor shows she likes her job and is very helpful when needed. Cleanliness leaves much to be desired. We found a used baby bottle with stale milk in it under the bed. The fridge and cabinet were dirty when we arrived and we had to clean it ourselves! Carpet needs to be changed, old and showing its wear and tear. Orbitz needs to check this place. I think it is very misleading to advertise that they offer breakfast when all there is are coffee, sweet breakfast bars and small extra sweet muffins and oatmeal. I think Bagel that can be toasted with butter and jam would have been a better alternative. Thanks

great staff, very helpful and pleasant. clean room well taken care of property

good location for what we were looking for in getting downtown

Location good near expressway. Free parking. Small kitchenette but not equipped. Breakfast just coffee and prepacked

Excellent place to stay during our Chicago visit. Very helpful staff and clean and spacious room.

5211 Old Orchard Rd Skokie IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Chicago - Skokie places you within a short walk of Illinois Holocaust Museum and Education Center and within a mile (2 km) of North Shore Center for the Performing Arts. This 140-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free on-the-go breakfast.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a kitchen, a refrigerator, and a microwave. Weekly housekeeping is available.


Property features

At Extended Stay America Chicago - Skokie, guests have access to free WiFi in public areas and laundry facilities. Free parking is available if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Chicago - Skokie

Everyone (36) Couples (9) Business (5) Family (4) Other (3)
1
Everyone

By on Jul 18, 2019

3
Business Business Travelers

It was old I wasn’t thrilled with the smells and the cleanliness.

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Thank you for evaluating your stay. We apologize for the cleanliness and odor issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

4
Families

Great location shopping restaurants parking was safe great price for a room

By on Jun 19, 2019

Review comment responded on Jun 20, 2019

Thank you for your recent stay at Extended Stay America. We were delighted to read that you found our accommodations and all that we offer to be a great value in the area. Guests love that our convenient location is only a short drive from many shopping and dining options. We look forward to welcoming you back soon. Sincerely, Hotel Management

3
Everyone

By on Jun 13, 2019

5
Partner Couples

This hotel is a great location. Staff was great. The only problem I had was a pile of what looked to be pubic hair Place directly in the middle of the bed underneath the covers so the sheets were not clean or someone purposely placed it there. Other then that we had a wonderful stay. Be sure to check under the sheets before hand

By on May 5, 2019

Review comment responded on May 7, 2019

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measure be taken. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management

2
Everyone

By on Mar 30, 2019

Review comment responded on Apr 14, 2019

Please accept my apology for not living up to your expectations during your visit. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

2
Families

The cost was very good. But, I’ve learned a lesson that I prefer to pay the extra $10.00. First, I want to make it clear that the staff is super! The front desk woman works very hard. Wearing different hats that keep her very busy and always on her feet. Yet, she is very friendly, courteous and genuinely offers her help if you need it! However, the room was less than what I expected. It was clean, and the bed was comfortable but the toilet kept running (I’m a light sleeper) and there was no hot water in the bathroom. I have also learned that I like a breakfast in the morning. With eggs, sausage, orange juice and a waffle if I want it. I didn’t understand what a “to go breakfast” is a packaged muffin and coffee. Saying this, I should tell you that this is an extended stay hotel but I used it as a 1-night stay. Their is a kitchenette in the room.

By , from Wisconsin, USA on Mar 30, 2019

Review comment responded on Apr 3, 2019

Thank you for your review. We're glad to know you were pleased with the service provided by our front desk associate, but we're sorry for the maintenance issues you encountered in your room and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have asked the appropriate team to fix the problems you mentioned. We will also share your feedback with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management

1
Business Business Travelers

Got a room with blood and urine bed sheets. Moved to another room without them apologizing. Woke up the next morning with bed bug bites all over my body. Dont stay here, it's disgusting.

By on Mar 7, 2019

Review comment responded on Mar 11, 2019

Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management

4
Everyone

Ok. Nice to have a full size refrigerator and efficiency kitchen for a long stay. But kind of cheap looking and grangey rooms, and not that cheap for a one night stay.

By on Jan 1, 2019

Review comment responded on Jan 4, 2019

Thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we are sorry for not meeting your expectations with regard to your room. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we are sorry for not meeting your expectations with regard to your room. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management

5
Everyone

Great location clean room nice staff bed was comfortable.

By on Dec 14, 2018

Review comment responded on Dec 14, 2018

We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It is great to read that you were impressed with our convenient location and your clean & comfortable room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Extended Stay America Chicago - Skokie

5211 Old Orchard Rd, Skokie, IL 60077
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.