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Mayan Secret Hotel Boutique

3.5 star property

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Photo gallery for Mayan Secret Hotel Boutique

Restaurant
Meeting facility
Outdoor pool, sun loungers
Reception
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900
  • Place, Laguna Milagros
    ‪5 min drive‬
  • Place, Lake Bacalar
    ‪11 min drive‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪12 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 1 King Bed, Pool View

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 2 Queen Beds, Garden View

  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Junior Suite, Garden View

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Superior Room, Garden View

  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chetumal

Located 1.8 mi (2.9 km) from Laguna Milagros, Mayan Secret Hotel Boutique is within a 10-minute drive of Palacio Municipal De Othon P. Blanco. This 12-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free self parking.

What's nearby

  • Laguna Milagros - 5 min drive - 4.8 miles
  • Lake Bacalar - 11 min drive - 9.6 miles
  • Palacio Municipal De Othon P. Blanco - 12 min drive - 6.3 miles
  • Chetumal Ferry Terminal - 12 min drive - 6.7 miles
  • Explanada de la Bandera - 12 min drive - 6.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Church’s Chicken - ‬3 min drive
  • ‪Enchiladas Huastecas - ‬7 min drive
  • ‪Dragon restaurant - ‬6 min drive
  • ‪Coffee Station - ‬8 min drive
  • ‪Restaurant y Marisqueria "Padilla - ‬3 min drive

About this property

Mayan Secret Hotel Boutique

Guests of Mayan Secret Hotel Boutique have access to an outdoor pool, a 24-hour gym, and a sauna. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Tempur-Pedic beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, ovens, and coffee makers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

Similar properties

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Fiesta Inn Chetumal Hotel
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  • Free airport shuttle
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
$100 nightly
The price is $114
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Couples/private dining

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Oven

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 3 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Cribs/infant beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Are free cancellation options available at Mayan Secret Hotel Boutique?

Mayan Secret Hotel Boutique offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mayan Secret Hotel Boutique?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Mayan Secret Hotel Boutique on Apr 2, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mayan Secret Hotel Boutique?

This hotel is located in Chetumal, close to Laguna Milagros, Palacio Municipal De Othon P. Blanco, and Chetumal Ferry Terminal. You'll also find Payo Obispo Zoo and Santuario del Manati nearby.

Will I be able to park at Mayan Secret Hotel Boutique?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Mayan Secret Hotel Boutique?

Spa services at the hotel include deep-tissue massages.

Does Mayan Secret Hotel Boutique include a casino?

No, Mayan Secret Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Mayan Secret Hotel Boutique?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Mayan Secret Hotel Boutique?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and private dining.

Does Mayan Secret Hotel Boutique have a hot tub?

Yes, this hotel has a spa tub.

Does Mayan Secret Hotel Boutique have a restaurant with a breakfast menu?

No, Mayan Secret Hotel Boutique doesn't have a restaurant that serves breakfast.

Will Mayan Secret Hotel Boutique allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mayan Secret Hotel Boutique for a fee of USD 25 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Mayan Secret Hotel Boutique?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mayan Secret Hotel Boutique?

The closest major airport to Mayan Secret Hotel Boutique is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 5.6 mi away (10 minutes by car). Another top airport is Corozal (CZH), which is located 14.1 mi away (28-minute drive).

Are there rooms with balconies that I can book at Mayan Secret Hotel Boutique?

No, there aren't any guestrooms with balconies at Mayan Secret Hotel Boutique.

Does Mayan Secret Hotel Boutique have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mayan Secret Hotel Boutique.

Mayan Secret Hotel Boutique Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays!
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Si Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerri

Traveled with group
Liked: Amenities, property conditions & facilities
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023

2/10 Terrible

luis

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Stay Away!!!

The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

José Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable y el servicio excelente. Seguramente regreso
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy desagradable lugar

La limpieza terrible
Stayed 3 nights in Dec 2024

10/10 Excellent

Abelardo de jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar e instalaciónes
Stayed 2 nights in Mar 2024

10/10 Excellent

L Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso , rodeado de naturaleza y calma

Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023

8/10 Good

Ángel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022

6/10 Okay

Jorge B., Puebla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coordinar mejor su información

Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,
Stayed 1 night in Sep 2019