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Hotel Noor

3.0 star property
Bayside hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Noor

Superior Room, Sea View | 1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Interior
Outdoor pool
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

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Room options

Standard Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 312.2 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | 1 bedroom, soundproofing, free WiFi, bed sheets

Superior Room, Sea View

  • 312.2 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

  • 645.8 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

  • 312.2 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Chetumal

Hotel Noor places you next to Malecón de Chetumal and within a 5-minute walk of Chetumal Ferry Terminal. This 3-star hotel welcomes guests with 35 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.3 miles
  • Palacio de Gobierno - 5 min walk - 0.3 miles
  • Explanada de la Bandera - 5 min walk - 0.3 miles
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.4 miles
  • Museum of Maya Culture - 19 min walk - 1.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Almina - ‬1 min walk
  • ‪El Portón - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Los Comales - ‬8 min walk
  • ‪Taqueria Beatriz - ‬5 min walk

About this property

Hotel Noor

Bayside hotel with spa services and a 24-hour front desk
Hotel Noor features an outdoor pool, free WiFi in public areas, and spa services. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. This smoke-free hotel also has a communal living room.
Guests can stay connected with free WiFi. Balconies or patios and hair dryers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: MXN 25 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

What can I see near Hotel Noor?

This hotel in Chetumal is within a 10-minute walk of Chetumal Ferry Terminal, Explanada de la Bandera, and Palacio Municipal De Othon P. Blanco. You'll also find Palacio de Gobierno and Fisherman's Fountain less than a mile away.

Will I be able to park at Hotel Noor?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Hotel Noor?

Spa services at the hotel include deep-tissue massages.

Does Hotel Noor have a casino at the property?

No, Hotel Noor doesn't have a casino.

Is there an indoor pool at Hotel Noor?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Noor?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Hotel Noor?

No, there isn't a spa tub at this hotel.

Does Hotel Noor feature a restaurant that includes a breakfast menu?

Yes, Hotel Noor serves a cooked-to-order breakfast for a surcharge each morning at Almina.

Does Hotel Noor allow pets to stay for free?

No, pets aren't allowed at Hotel Noor though service animals are welcome.

Are there connecting rooms at Hotel Noor?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Noor?

The closest major airport to Hotel Noor is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.1 mi away (9 minutes by car). Another top airport is Corozal (CZH), which is located 18.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at Hotel Noor?

Yes, every guestroom at Hotel Noor comes with a balcony with some featuring sea or garden views.

Hotel Noor Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 11 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sammy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sheldon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

6/10 Okay

stephen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
Stayed 1 night in Jan 2025

4/10 Poor

Rosita

Traveled with partner
Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Tinaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Martha Pamela Cejudo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para el precio
Stayed 6 nights in Mar 2025

4/10 Poor

Laura Elizabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Olor a humedad

La habitación asignada olía a mucha humedad. Lo bueno, es que aceptaron cambiarnos a una del piso 3
Stayed 1 night in Mar 2025

10/10 Excellent

KYUNG KUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Maria Concepción

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
EL PERSONAL EXCELENTE, PERO LA ALBERCA ESTA DESCUIDADA,LE HACE FALTA REMODELACION,Y EN LA FACHADA UNA BUENA PINTADA,PUEDE LLEGAR A SER UN EXCELENTE LUGAR
Stayed 4 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito ,facil de ubicar y aun lado hay un excelente restaurant
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Dario

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, vista al mar
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Nahielly Concepcion Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, linda vista de las habitaciones que dan al mar.
Stayed 1 night in Feb 2025