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Hotel Casa Blanca

2.5 star property
VIP Access

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Photo gallery for Hotel Casa Blanca

Interior
Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters
Front of property - evening/night
Garden
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Place, Palacio Municipal De Othon P. Blanco
    ‪1 min walk‬
  • Place, Explanada de la Bandera
    ‪11 min walk‬
  • Place, Museum of Maya Culture
    ‪19 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room Superior

Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room Superior

  • 387 sq ft
  • Sleeps 4
  • Free WiFi

About the neighborhood

Chetumal

Hotel Casa Blanca places you next to Palacio Municipal De Othon P. Blanco and within a 10-minute stroll of other popular attractions like Explanada de la Bandera. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center.

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.1 miles
  • Explanada de la Bandera - 11 min walk - 0.6 miles
  • Palacio de Gobierno - 11 min walk - 0.6 miles
  • Museo de la Ciudad - 14 min walk - 0.8 miles
  • Museum of Maya Culture - 19 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪Almina - ‬7 min walk
  • ‪Los Comales - ‬5 min walk
  • ‪CAFE 290 - ‬2 min walk
  • ‪Vips - ‬8 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk

About this property

Hotel Casa Blanca

Hotel Casa Blanca features free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of extended parking for a fee, along with a shuttle from the hotel to the airport (available on request) for MXN 150 per room. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a microwave in a common area, a refrigerator in a common area, and express check-in.
40-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include electric kettles, free newspapers, and free long-distance calls. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (31 inches high)
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 400
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500.00
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply) or train station drop-off service (fees apply). Driving? This property offers limited parking.
Property Registration Number 01126684

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Heating is not provided.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Hotel Casa Blanca.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Frequently asked questions

Is free cancellation available at Hotel Casa Blanca?

Hotel Casa Blanca provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Casa Blanca?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Blanca on Jun 28, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Casa Blanca?

Located steps from Palacio Municipal De Othon P. Blanco, this hotel is in Chetumal, and within a 10-minute walk of Palacio de Gobierno and Malecón de Chetumal. You'll also find Chetumal Ferry Terminal and Museo de la Ciudad less than a mile away.

Will I be able to park at Hotel Casa Blanca?

Yes, secured extended parking is available for MXN 150 per day. Though parking is limited parking spaces, wheelchair-accessible van parking is also available. You'll find a max of 1 space per unit.

Does Hotel Casa Blanca feature a casino?

No, Hotel Casa Blanca doesn't have a casino.

Is there an indoor pool at Hotel Casa Blanca?

No, there is no indoor pool at this hotel.

Is Hotel Casa Blanca a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, Egyptian cotton sheets, and a rainfall showerhead.

Are there hot tubs at Hotel Casa Blanca?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Blanca have a restaurant that serves breakfast?

No, Hotel Casa Blanca doesn't have a restaurant that serves breakfast.

Does Hotel Casa Blanca allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Blanca.

Are there connecting rooms at Hotel Casa Blanca?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Casa Blanca?

The closest major airport to Hotel Casa Blanca is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 1.8 mi away (3 minutes by car). Another top airport is Corozal (CZH), which is located 18.3 mi away (35-minute drive).

Can I book a room with a balcony at Hotel Casa Blanca?

No, you won't find guestrooms with balconies at Hotel Casa Blanca.

Hotel Casa Blanca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 967 reviews
Rating 8 - Good. 368 out of 967 reviews
Rating 6 - Okay. 77 out of 967 reviews
Rating 4 - Poor. 21 out of 967 reviews
Rating 2 - Terrible. 20 out of 967 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Henry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They didn't want to give us the room that we had reserved.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very comfortable room. Good amenities and staff were very helpful Thanks!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Bosco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Francisco

Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good one night stop over before catching the ferry to Caye Caulker. Very comfy bed, clean, good shower, black out curtains and in a great location. Very nice young lady on reception upon check in and a good check out too. Could easily have stayed another night or two in this motel style accommodation, thank you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities very clean. Welcoming and accommodating. Convinient parking.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stuff !!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Estefania was very helpful and efficient. Parking is limited but the area feels safe. There is a kiddies playground across the street.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucrecia

Rooms are always very clean and staff is very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yamani

Liked: Cleanliness, property conditions & facilities
Staff, and clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean and friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a repeat guest at this hotel. The rooms are always clean. The air conditioning is excellent. Drinking bottled water is provided. And the rates are reasonable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Blanca is perfect for getting around Chetumal for necessities and having a comfortable place to stay. Close to everything, safe parking and friendly staff. Have stayed several times and will keep coming back
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean, friendly staff. We enjoy our stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

NikkiR

Liked: Cleanliness, staff & service, amenities
The hotel is nice and a good location but they charged me for a night that I didn't stay there and ignored any messages asking for a refund.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Good AC. Clean room .
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness
Friendly and easy check in
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, property conditions & facilities
Very clean and well maintained property.
Stayed 10 nights in May 2025