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Casa Chetumal Hotel

2.5 star property

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Photo gallery for Casa Chetumal Hotel

Lobby
Lobby sitting area
Lobby
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Álvaro Obregón 193, Colonia Plutarco Elías Calles, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪5 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪6 min walk‬
  • Place, Museum of Maya Culture
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Desk, free WiFi, bed sheets

Double Room, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chetumal

Casa Chetumal Hotel places you within a 10-minute stroll of Explanada de la Bandera and Fisherman's Fountain. This 31-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.3 miles
  • Chetumal Ferry Terminal - 6 min walk - 0.4 miles
  • Palacio de Gobierno - 6 min walk - 0.4 miles
  • Museum of Maya Culture - 11 min walk - 0.6 miles
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪hot dogs de la obregon - ‬1 min walk
  • ‪Café del Puerto - ‬1 min walk
  • ‪Sergio's Pizzas - ‬1 min walk
  • ‪Queridos Amigos - ‬2 min walk
  • ‪El Poblanito - ‬1 min walk

About this property

Casa Chetumal Hotel

At Casa Chetumal Hotel, guests have access to free WiFi in public areas and a terrace. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include desks and free toiletries. Change of towels is available on request.

Similar properties

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City Express by Marriott Chetumal
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,000 reviews
$72 nightly
The price is $82
Apr 11 - Apr 12
Total with taxes and fees
City Express by Marriott Chetumal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal

Frequently asked questions

What's there to do near Casa Chetumal Hotel?

This hotel in Chetumal is within a 10-minute walk of Chetumal Ferry Terminal, Explanada de la Bandera, and Fisherman's Fountain. You'll also find Museum of Maya Culture and Palacio Municipal De Othon P. Blanco less than a mile away.

How much does it cost to stay at Casa Chetumal Hotel?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Casa Chetumal Hotel on Apr 22, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Casa Chetumal Hotel?

Yes, self parking is offered for free at the hotel.

Does Casa Chetumal Hotel feature a casino at the property?

No, Casa Chetumal Hotel doesn't have a casino.

Will I find an indoor pool at Casa Chetumal Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casa Chetumal Hotel?

Amenities at this hotel that appeal to couples include a 24-hour front desk and a terrace.

Are there hot tubs at Casa Chetumal Hotel?

No, there isn't a spa tub at this hotel.

Does Casa Chetumal Hotel feature a restaurant that includes a breakfast menu?

No, Casa Chetumal Hotel doesn't have a restaurant that serves breakfast.

Will Casa Chetumal Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Chetumal Hotel.

Are there connecting rooms at Casa Chetumal Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Casa Chetumal Hotel?

The closest major airport to Casa Chetumal Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.4 mi away (9 minutes by car). Another top airport is Corozal (CZH), which is located 18.6 mi away (42-minute drive).

Can I book a room with a balcony at Casa Chetumal Hotel?

No, you won't find guestrooms with balconies at Casa Chetumal Hotel.

Casa Chetumal Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Room was as listed
Stayed 1 night in Dec 2025

10/10 Excellent

Oralia Monserralt

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Neisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Stayed 2 nights in Mar 2025

4/10 Poor

Saqib A.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Find somewhere else

Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Stayed 1 night in Mar 2025

6/10 Okay

Brion

Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Clean efficient
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sencillo pero funcional , bien ubicado y limpio.
Stayed 1 night in Dec 2025

8/10 Good

Enrique

Stayed 1 night in Dec 2025

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción!
Stayed 1 night in Oct 2025

10/10 Excellent

angel armando

Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Meh!

The pictures and what you get are not the same thing. It serves it propuse, in my opinion a little high price for what you get. Maybe it was my luck and I got the last to improve unit.
Stayed 2 nights in Aug 2025

6/10 Okay

Salomon

Traveled with family
Liked: Cleanliness, room comfort

Limpio

Bueno
Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado

Excelente hotel 🏨, cable con muchos Canales, servicio de cafetería y estacionamiento, se encuentra en el centro de Chetumal y a dos calles del malecón.
Stayed 1 night in Jul 2025

2/10 Terrible

José Arturo

Disliked: Staff & service, property conditions & facilities
Las camas son de muy mala calidad y tienen muchas goteras
Stayed 1 night in Jul 2025

8/10 Good

Rodrigo

Stayed 1 night in Jul 2025

6/10 Okay

ADDY DEL CARMEN

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

AIDET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable lugar, limpio en todos los aspectos

Stayed 1 night in Jun 2025

6/10 Okay

Luis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Business traveler
Disliked: Amenities, property conditions & facilities
La propiedad bien , mucho ruido en cuartos
Stayed 4 nights in Mar 2025