Super 8 Charlotte Amusement Park2.0 out of 5.0
Recent guest reviews
Overall stay was not good. Bed mates was hard, old, abd only slept 2-3 hours. After 2nd night I checked out and went to different hotel
Soon after arriving at 5:45 we discovered that the smoke alarm had been removed from our room's ceiling. After locating it in a drawer and taking it to the front desk to have a battery inserted it constantly beeped-----which it does until reinstalled. As that would not take place until at least 8 pm, when the maintenance man arrived, we were provided with another room. The front desk clerk was very helpful and apologetic. The new room's smoke detector was intact. Went for a walk after dark and stayed close to the hotel, as it is located in an industrial park. Shortly afterwards a train rolled by our room (the tracks are exactly 12 yards from the hotel---I paced it) but went slowly, so no problem. Since the hotel is just south of the airport, planes flew over until late in the night and early in the morning. It is also just off I-77, so it was planes, trains and automobiles. The breakfast buffet was not acceptable, as there were coffee grounds in the hot water for tea, one of the cereal dispensers was broken and there was little left by 6:20 am. In spite of all this, we enjoyed our stay, as it was inexpensive and provided easy access to the highway. All of us slept quite well too.
Never again will I return to this location or any Super 8. The only good thing was the gentleman that checked me in. The website stated that all rooms included microwaves but the room we were given did not have one, when I informed the lady at the front desk I was told that Expedia had the wrong information listed. But when I went to their actually website it stated microwave s in all rooms too. I called customer service and was promised that the Manager would called me back...but I have yet to hear from the property, shows how important I was to them or my concerns.
Stayed a week during hurricane Matthew. Room wasnt the best. Had a bus full of really noisy kids 1 night. Breakfast is a joke. Bed was comfy. Staff was very nice. Hotel had a bad smell. House keeping was also very nice.
I am absolutely appalled! Yesterday might have been the worst day of my life when my elderly dad went missing, having not returned to his room at this location after a football game. Management was aware of the situation all day as I called several times to apprise them of the situation. This morning I called to let them know he had been located and was safe and to arrange to have his things sent home. They refused. It's against their corporate policy. I tell them I would arrange the shipping label and email it to them. They respond with, "we don't have boxes!" I then ask, "Miss, what do your housekeeping supplies arrive in." She then tells me that those boxes are discarded. Long story short, they were completely unwilling to assist in extreme circumstances even after I provided solution after solution. As if the last 48 hours weren't stressful enough. Brijal Patel represented her Super 8 with a complete lack of humanity.
The hotel was very quiet, near the airport expected plane noise, but none....breakfast was disappointing, no fruit, no waffle, only toast, small muffins, and another pastry.....
First room they gave me, bed was a joke, looked like the mattress was maybe 6" thick!! And toilet didn't work, I demanded a different room. Different room.......curtains look they're barely clinging to curtain rod, which however is coated in dust and nastiness.....the stand under the T has holes drilled into it and the stand is at least 20 years old and very worn. The TV didn't work at first, I went down to the desk and asked about it, the lady gave me a hand written paper on how to program the remote!! I mean really?!?!? Anyway, that didn't work and she came to my room and eventually got it working. This place needs a definite upgrade, room is very dark and bathroom is extremely dated. No elevator and one ice machine for the entire building!! I drive for a living and my company puts me in several hotels monthly. I have stayed a few super 8 hotels before, never an issue. But this place, I'd recommend a bulldozer and some kerosene!!
So I get there at 2:15. Check in is at 3. There is nobody there. I wait, I call, no one answers. Another couple walked in and they said they were there at one and they said come back at three. There were two cars in the whole parking lot. At 3:15 a guy walks in and asked if he could help us. The door to the front desk was locked and he had o ask me to get out of the chair I was sitting in and he then dragged it over to the desk and used it to climb over the desk to get in. He then unlocked the door and dragged the chair back. He apologized and asked out loud where the person before him was? I informed him that no, and I'd been there for a hour and a bit. He just shrugged and checked me in. Now the breakfast was two kinds of cereal and sour apple juice. The rooms, while decorated nicely had mold in the bathrooms. On the floor by the tub and the ceiling had mold above the shower. I have pictures if you would like. The whole experience was like a motel in some small town in a bad movie.
Great place in great price. Well this is a super 8, service according to super 8 was excellent. Very helpful young Indian guy at the front desk. He checked-in us with in a no time. Lobby smells good, room were preettie much cleaned. Housekeepers don't understand english but still they were nice too. Highly recommended.
Everything was great but the bed. And the breakfast was very light. Don't depend on being full from this breakfast.
Super 8 Charlotte Amusement Park is located 2.8 mi (4.4 km) from NarroWay Theater and within a 10-minute drive of Carowinds Theme Park. This 68-room motel welcomes guests with conveniences like free breakfast, a coffee shop/café, and free in-room WiFi. It's also near Regent Park Golf Club and Zuma Fun Center.
Free continental breakfast is offered each morning. Get a pick-me-up at the coffee shop/café.
All of Super 8 Charlotte Amusement Park's 68 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls and ceiling fans are other standard amenities.
Super 8 Charlotte Amusement Park features free WiFi in public areas, express check-out, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a picnic area, a TV in a common area, and an ATM.
Reviews from Trip Advisor
14% of guests recommend this hotelTotal of 141 reviews