Super 8 Charlotte Amusement Park2.0 out of 5.0
Recent guest reviews
I'd give less than one star but I don't have that option. The only good thing was the nice lady who checked me in. The place was falling apart. All table tops, bureaus, and bathroom counter tops......etc were stain covered. The room smelled horrible. (covering up for past cigarette smoke?) I was afraid to set anything on the couch or chair because I was afraid of anything I couldn't clean with a sanitizing wipe.Couldn't take a bath due to no plug in the tub.(not that I would have anyway!!! gross) I had just drove 16 hours, I couldn't drive around looking for another place. I had reserved this room and the cancellation time had already past. So it would have cost me the $70ish dollars to change hotels. Do not, I repeat, do not stay at this hotel. I should have slept in my car. The rooms are nothing like the websites pictures, nothing. Oh and on a side note, "free breakfast" consisted of the worst coffee I've ever had, juice I wouldn't drink because the machine had dead flies stuck between the sign and the juice machine. Toast,and prepackaged danish. When I went to check out a man (manager?) and who I assume was the day clerk were in deep conversation and wouldn't bother to acknowledge me.
For one.. Bridgette was not helpful at all for my over charges and thought for some reason it was funny that i asked about the wyndham rewards ..she said they do not accept it
Well we booked this last minute, so we were looking for a reasonable price. We first got to the hotel, we walked in and the lobby smelled like a restroom. When we had finally went up to our room, there was no soap, no shampoo.... nothing. And they had a flat screen on the wall (that didn’t work) so they had a old timey tv right in front of it. The sheets were covered with burns. The room had a lot of stink bugs. Then my fiancé and I had finally fallen asleep, then around 2 am someone was trying to open our door. (We had it locked) the person was banging on the door. My fiancé jumped up and the banging stopped. Then the front desk called us and said that they didn’t know we were in that room. That is completely unacceptable. We will not be returning to this hotel, it isn’t worth the money.
The hotel was close to carowinds which is why we decided to stay. Staff friendly. Hotel outdated and nasty. Beds hard. Air conditioner didn't work properly, mold in my room, changed rooms to a less moldy room. Stayed long enough to sleep and shower. Breakfast was cereal. But, waffle house was next door so that made up for it.
Rooms are decent, I'm a smoker so this hotel was the only one that allowed smoking, close to where I need to be. This is my 5th year at the location, I come for my event which usually includes several events through out the day, the Hotel is for sleeping not knit- picking.
I reserved 3 rooms for our family to stay in for our trip to Carowinds. The property states "close to Carowinds". It was not. Free breakfast? Only toast and coffee. The beds were falling apart and horribly uncomfortable, the rooms were dirty and dingy. We had a two day reservation and we had to cancel our last day due to the conditions of the hotel. I was very disappointed with the description of the property not matching the actual property at all.
The bathroom was so dirty my daughter would not shower in it. There was mold in the shower head. The linens where burned and holy. Floor has a hole under the carpet. No elevators for a 3 story hotel. Made me climb 3 Flights to get things that should have already been in the room. The breakfast is a muffin.
the motel is in an industrial area but it served it's purpose. we were in town for the PGA tournament and the shuttle bus stop was just a mile away from this location. Nirmal was on duty and he checked us in in due time. the room was clean and had a channel guide for the cable tv.(we stayed in 4 motels over a 6 day trip and it was the only one with a tv guide).
There were spiders in my room, in my bed, in the bathtub and blood stained sheets. The owner/manager was rude and confrontational when I complained about the conditions and her rudeness to my daughter when she requested wash clothes. I went to the office made my complaint and requested more wash clothes and went back to my room. With in a few minutes, there was banging on the door and she was standing there with the housekeeper. She then threatened to call the police and have me and my family removed from the hotel stating I threatened and assualted her. Mind you I went to the office and she was behind the desk. I am only 5'4 and there is no way I could have touched her if I wanted to. I'm to short across the desk! She stated I assualted her by pointing my finger at her. I never touched, pointed my finger or anything at her nor did I or say anything in appropriate to her. Only my complaint. She continued to threaten to call the police and have me removed and yelling at me. I told her to call them because I was in my room and she had came to the room screaming and yelling. She then pushed by me hitting me in the arm and came into the room and began yelling at the house keeper. Later that day my room keys no longer worked and I had to go back to the office, I was hoping someone would be there other than her but it was her and she began making comments again to me and while other customers were in the office area.
When we arrived the staff had deleted reservations and had to add them back which took several hours. She was unwilling to work with guests who didn't speak good English from other countries. Our room was really dirty. They have not vacuumed in years probably. The coverlets were stained and dirty. Room service took our towels and did nothing else. We had to ask for service to be done on a room daily. They do not supply anything more than a bar of soap. The dresser fell apart when you pull the drawer open. The location is bad next to a cement plant so large trucks running early in the morning and all day. Hard to get in and out of the location with traffic.
Reviews from Trip Advisor
14% of guests recommend this hotelTotal of 171 reviews