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Recent guest reviews

Wonderful motel to get a room from. The staff was very friendly and the rooms was amazing and the price was good as well.

The hotel stinks. Horrible odor throughout the place and the rooms.

Good location for my needs, friendly, clean, efficient.

Good rooms friendly staff , nice facility , plenty of parking.

This was the absolutely LOUDEST hotel I have ever stayed at in 20+ years of business travel. Literally feet from the interstate.

They take large dogs for an additional $30.00, this we needed, we have a dog that is taken care of very well.

Close to restaurants. Easy location to find and access. Comfy bed and pillows. TV has limited channels but it worked! Smelled stuffy in the room and halls.

Rooms were clean and comfortable. Was happy with staff and cleaning staff

Easy access from Hwy. Friendly desk clerk. good breakfast.

Everything was clean, room was nice, bed was comfy as well as the pillows. B-fast was great

Nice location, many nearby restaurants and easy access from I-85. Parking was a bit limited and the lack of an elevator was an issue since we had some heavy bags. Check-in clerk was helpful and friendly (sorry didn't get his name). Dining area is small but attendant was helpful and friendly and the breakfast fare was normal.

We stayed with our support dog, staffers very accommodating.

Ood location to hospital and clean. I would recommend.

Check in was quick and effortless. We we're met with a smile and greeted promptly even at such a late hour! The hotel was extremely quite to be located right off the interstate which was surprising and such a relaxation! Definitely would recommend and have stayed 3 times there now in the last few months.

mediocre at best..side door key pad(below my room) did not have a lock installed in the door frame, fake keypad, no reason to insert your key, just walk in !!did not feel safe, will never stay at a best western again!!!

Room wasn’t ready for early check in and that was a big problem

Best Western Ct/360 Mc Neil Street Gastonia NC

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Eastridge Mall, Best Western Gastonia is within 2 miles (3 km) of CaroMont Regional Medical Center. This 63-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.


Rooms

Best Western Gastonia's 63 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Best Western Gastonia features an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Gastonia

Everyone (16) Couples (9) Business (6) Family (14) Friends (2) Other (4)
5
Family

Wonderful motel to get a room from. The staff was very friendly and the rooms was amazing and the price was good as well.

By on Apr 14, 2021

Review comment responded on Apr 14, 2021

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

1
Business Business

The hotel stinks. Horrible odor throughout the place and the rooms.

By on Mar 28, 2021

Review comment responded on Mar 30, 2021

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

5
Family

Good location for my needs, friendly, clean, efficient.

By on Jan 17, 2020

Review comment responded on Jan 18, 2020

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4
Everyone

Good rooms friendly staff , nice facility , plenty of parking.

By on Dec 30, 2019

Review comment responded on Dec 30, 2019

Thank you for being a valued guest and for providing us the feedback regarding our staff and your insights regarding our parking. Guest comments such as yours help us to continuously improve. Thank you for your business.

2
Business Business

This was the absolutely LOUDEST hotel I have ever stayed at in 20+ years of business travel. Literally feet from the interstate.

By on Dec 19, 2019

Review comment responded on Dec 19, 2019

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

5
Partner Couples

They take large dogs for an additional $30.00, this we needed, we have a dog that is taken care of very well.

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

2
Everyone

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

On behalf of our entire staff, we thank you for your business and for rating your experience.

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 4, 2019

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4
Everyone

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

We can't thank you enough for sharing your rating. It would delight us to host you again!

3
Family Family

Close to restaurants. Easy location to find and access. Comfy bed and pillows. TV has limited channels but it worked! Smelled stuffy in the room and halls.

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

On behalf of our entire staff, we thank you for your business and for your comments regarding our bed and location. We hope you'll return to see how we continue to improve our service and hospitality.

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