WoodSpring Suites Charlotte Gastonia2.5 out of 5.0
Recent guest reviews
Stayed 1 night. I didn't arrive until 1:30 AM Monday morning, but a polite and friendly staff person got me checked in without any problems. Room was clean although dated. All expected supplies were there: 2 sets of towels/washclothes, soap and shampoo. TV with remote (albeit, I never tried it.). Refrigerator was clean. Water was good pressure and plenty of hot water at 6:20 AM. Considering their reasonable room rate, this was better than expected.
As the Roger Miller song goes... Also during our three night stay which ended today,when we checked out early, it was also no soap, no washcloths, no tissue, no hairdryer,no drinking glasses, no daily maid service,no iron, no curtains on the window (only a broken blind which permitted see-through). However it was very reasonable price-wise. So if you are ok with sparse surroundings and bringing your own everything then this place is for you. I'm amazed that previous reviews mention the pleasant front desk. They were very nice during the very brief hours they were open. In order to get fresh towels you must take your two towels to the desk to replace. But they're usually out of them because they're "in the wash". We finally went to Target and purchased washcloths & soap. I certainly hope our check-out this morning was correct because on Sunday the front desk doesn't open until 3pm yet check out is 11am. Of concern, there were some loud and disorderly guests yet we never saw security around the hotel. I feel I am easy to please as a hotel guest. But this location is very poor. We have moved tonight to a Days Inn. Not a luxury hotel by any means, but it has the expected amenities and attentive front desk personnel. Thanks for reading. Too long, but I just want to warn unsuspecting guests.
Had an excellent experience here. Check in was a breeze and front desk employees were very kind. Room is clean and spacious (I stayed in 1 double bed suite). Kitchen is functional and fridge/freezer is large.
My visit here was smooth and easy, the staff are friendly and the room was clean and tidy. On arriving I was offered a smocking room which wasn't my first choice so the staff prioritised getting a none shocking room ready, this took less than the time it took me to check in. While the room had everything it said it offered it was lacking a control for the T.V (not the end of the world) and cooking utensils, this seemed a little odd as there was a stove and microwave available but nothing to cook with or eat on. Therefore I made use of the nearby restaurants for dinner. Overall a good stay.
It is a very nice place to stay!!! No drugs addicts or prostitution. The customer service is great except on the weekends the female manger on the weekends is rude. I love the fact that it has a refrigerator and a stove top range but the best thing is no one can just walk yup yup your room without you letting them in!!!!. The best place to stay I give 5 stars easily.
The Woodspring suites in Gastonia is a hotel you should DEFINITELY think about visiting! Nice staff & clean rooms . Me & my fiance will be back to stay here again , best hotel in gastonia, nc we've stayed at so far!
I love the entire experience from the time i drove up to the building to be greeted by the front desk staff, also the manager was very helpful.the housekeepers were friendly, there was a light bulb out and maintenance came right away and fixed it, all of the staff made my stay great! and i highly recommend this to everyone! Look no more this is best hotel ever! I will be back soon on my next business trip! Keep up the good work!
The front desk support and manager was extremely helpful. Both were kind and professional in the dealing with me. I had an issue with my toilet and the maintenance was quick to fix the problem and left me a cute note thanking me for bring the issue to their attention. I needed to check-out early and the manager worked with me and refunded my money in a timely manner. I was happy with the customer service and they made my stay wonderful.
Where to start: There is no one at the front desk after 10pm. Woman down the hall checked in just before the clerk left and her room wasn't cleaned. Guess what? No one to speak to! There is a phone on the wall if you need someone when the steel gate comes down on the desk, Problem: no one answers the phone. Have to carry your own garbage out or hope the person who stayed there before you does. Housekeeping is in name only; not in task. Place was just short of filthy with grime in tub, crumbs/debris on the floors, facial hair clippings in sink and no toilet paper. Would have asked for a new roll, but the desk was closed until 3pm (yes...3PM). WiFi showed no indication of a secure connection. Passed on that too. We left and stayed at a nearby hotel for a few dollars more. It was worth every nickel.
When we arrived to check I was asked to show my daughter's ID. My reservation was for one room for two people with two double beds. I gave the receptionist my daughter's college picture ID and the receptionist said it was insufficient, and that we could not check in. We had just driven four hours. The college ID was from a major university and was current and had my daughter's picture on it. I have no idea why they wanted to see my daughter's ID in the first place as the reservation was in my name and I had a valid driver's license and credit card. I did not want to have to try to find a new hotel so I insisted on speaking to the manager. The receptionist got the manager on the phone and the manager agreed that because my daughter was over 18 we could stay. This all made no sense. I will never book a room at this chain of hotels again.
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within a mile (2 km) of Rankin Lake Park, WoodSpring Suites Charlotte Gastonia is within 3 miles (5 km) of Little Theater of Gastonia. This 121-room hotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators. Also close to this Gastonia hotel are Schiele Museum of Natural History and Eastridge Mall.
All 121 recently renovated accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Phones and desks are also standard. Limited housekeeping is available.
WoodSpring Suites Charlotte Gastonia features free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 98 reviews