I likes the cleaness and the fact it was a new property. I did not like the pillows.
They had a beautiful patio and fire pit to sit outside and relax
Nice and clean. Professional staff
Well taken care of property, clean and just a real home type feeling. The staff was amazing and they spoke and helped in any way. The bar tender was awesome she definitely deserves a raise! Would definitely stay there again.
Nice staff very helpful nice rooms very clean and plenty of space and nice beds
It was a home away from home experience. Luxurious & comfortable.
The staff gave me great service,the room's were spaceous an beautiful and most of all very clean.
Nicely decorated for Christmas. Pleasant atmosphere. Room was clean. I didn’t realize breakfast wasn’t included in the room cost. $15/person for breakfast is a little high especially since it was similar to most hotels continental breakfasts. Convenient to the interstate. Good location near restaurants and some shopping.
The property is great! Very clean. Hotel receptionist that was working evening shift when I arrived could have been a bit more friendly. There was an unexpected expense of $100 when I arrived for “incidentals”. Unfortunately while I was there a water main broke and we had no water for more than half the day. Understandably this wasn’t their fault, but they didn’t do much to inform guests or help in the situation. I had to call the front desk to ask what was going on when I was about to shower. I feel they should have tried to notify everyone and they should have offered a portion of our pay back and or at least made the bottled water in the room complimentary or offered water downstairs for guests. Again, not much they could do, but they could have done more to at least seem like guest satisfaction was important.
Brand new hotel staff was superb . Had such a good time i booked 2 more day will definitely stay again
I really enjoyed the spacious and clean room. All of the staff was friendly and every time we needed something they were very quick on providing what was needed.
Hilton Garden Inn Gastonia places you within a mile (2 km) of Eastridge Mall and CaroMont Regional Medical Center. This 3-star hotel has 119 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
Built in 2018, the brand new Hilton Garden Inn Gastonia offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
I likes the cleaness and the fact it was a new property. I did not like the pillows.
They had a beautiful patio and fire pit to sit outside and relax
We are glad that you enjoyed our patio and fire pit. We hope to have you back with us soon.
Nice and clean. Professional staff
We thank you for the wonderful feedback.
Well taken care of property, clean and just a real home type feeling. The staff was amazing and they spoke and helped in any way. The bar tender was awesome she definitely deserves a raise! Would definitely stay there again.
We are delighted to here your stay was great. We will keep striving to make each guest experience a great stay. We hope to have you back soon.
Nice staff very helpful nice rooms very clean and plenty of space and nice beds
Thank you for the great feedback.
It was a home away from home experience. Luxurious & comfortable.
We are happy that you enjoyed our hotel. We hope to have you back with us soon.
The staff gave me great service,the room's were spaceous an beautiful and most of all very clean.
Nicely decorated for Christmas. Pleasant atmosphere. Room was clean. I didn’t realize breakfast wasn’t included in the room cost. $15/person for breakfast is a little high especially since it was similar to most hotels continental breakfasts. Convenient to the interstate. Good location near restaurants and some shopping.
Thank you for your feedback! We are happy you enjoyed your stay. Hope to see you in the future.
The property is great! Very clean. Hotel receptionist that was working evening shift when I arrived could have been a bit more friendly. There was an unexpected expense of $100 when I arrived for “incidentals”. Unfortunately while I was there a water main broke and we had no water for more than half the day. Understandably this wasn’t their fault, but they didn’t do much to inform guests or help in the situation. I had to call the front desk to ask what was going on when I was about to shower. I feel they should have tried to notify everyone and they should have offered a portion of our pay back and or at least made the bottled water in the room complimentary or offered water downstairs for guests. Again, not much they could do, but they could have done more to at least seem like guest satisfaction was important.
I hated to hear that you did not like our pillows. I will provide that feedback to Hilton as the pillows are brand standard for Hilton Garden Inn. Hope to see you again on your next adventure to Gastonia.