It was a home away from home experience. Luxurious & comfortable.
The staff gave me great service,the room's were spaceous an beautiful and most of all very clean.
Nicely decorated for Christmas. Pleasant atmosphere. Room was clean. I didn’t realize breakfast wasn’t included in the room cost. $15/person for breakfast is a little high especially since it was similar to most hotels continental breakfasts. Convenient to the interstate. Good location near restaurants and some shopping.
The property is great! Very clean. Hotel receptionist that was working evening shift when I arrived could have been a bit more friendly. There was an unexpected expense of $100 when I arrived for “incidentals”. Unfortunately while I was there a water main broke and we had no water for more than half the day. Understandably this wasn’t their fault, but they didn’t do much to inform guests or help in the situation. I had to call the front desk to ask what was going on when I was about to shower. I feel they should have tried to notify everyone and they should have offered a portion of our pay back and or at least made the bottled water in the room complimentary or offered water downstairs for guests. Again, not much they could do, but they could have done more to at least seem like guest satisfaction was important.
Brand new hotel staff was superb . Had such a good time i booked 2 more day will definitely stay again
I really enjoyed the spacious and clean room. All of the staff was friendly and every time we needed something they were very quick on providing what was needed.
Hilton Garden Inn Gastonia places you within a mile (2 km) of Eastridge Mall and CaroMont Regional Medical Center. This 3-star hotel has 119 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee each morning from 6 AM to 10 AM.
Hilton Garden Inn Gastonia's 119 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 50-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities. Weekly housekeeping is available.
Built in 2018, the brand new Hilton Garden Inn Gastonia offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
It was a home away from home experience. Luxurious & comfortable.
The staff gave me great service,the room's were spaceous an beautiful and most of all very clean.
Nicely decorated for Christmas. Pleasant atmosphere. Room was clean. I didn’t realize breakfast wasn’t included in the room cost. $15/person for breakfast is a little high especially since it was similar to most hotels continental breakfasts. Convenient to the interstate. Good location near restaurants and some shopping.
Thank you for your feedback! We are happy you enjoyed your stay. Hope to see you in the future.
The property is great! Very clean. Hotel receptionist that was working evening shift when I arrived could have been a bit more friendly. There was an unexpected expense of $100 when I arrived for “incidentals”. Unfortunately while I was there a water main broke and we had no water for more than half the day. Understandably this wasn’t their fault, but they didn’t do much to inform guests or help in the situation. I had to call the front desk to ask what was going on when I was about to shower. I feel they should have tried to notify everyone and they should have offered a portion of our pay back and or at least made the bottled water in the room complimentary or offered water downstairs for guests. Again, not much they could do, but they could have done more to at least seem like guest satisfaction was important.
Brand new hotel staff was superb . Had such a good time i booked 2 more day will definitely stay again
Thank you for such kind words about our hotel. We are very pleased to know that you enjoyed your stay! Our team works very hard to create an amazing experience for all of our guests and we will do everything we can to make your next stay even better than your first one! Thank you for choosing us, we look forward to seeing you again!!
I really enjoyed the spacious and clean room. All of the staff was friendly and every time we needed something they were very quick on providing what was needed.
Dear Bianca, Thank you for taking the time to share your review. It's wonderful you had a 5/5 rating for us and enjoyed both accommodations and staff. We hope this means you will be back for another great visit!
Thank you kindly for such a great score on your review of our wonderful new Hilton Garden Inn Gastonia. We look forward to hosting you again soon!
We are happy that you enjoyed our hotel. We hope to have you back with us soon.