Breakfast was small bagged pre-packaged food and ran out of food by 8:30am on the weekends. Pool needed to be cleaned as far as dead bugs and leaves go. There were never any towels out by the pool either. Rooms very clean and soft clean smelling sheets and towels.
Staff was helpful. Quiet location close to everything. And the showers were awesome!
The whole property was very clean. The staff was also very kind.
TownePlace Suites Charleston Airport/Convention Center places you within a 15-minute stroll of popular sights such as Charleston Tanger Outlets and North Charleston Coliseum and Performing Arts Center. This 127-room aparthotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.
Free buffet breakfast is included with your stay and awaits you on weekends from 7:00 AM to 10:00 AM.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A 43-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe. Bathrooms are shared.
At TownePlace Suites Charleston Airport/Convention Center, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Breakfast was small bagged pre-packaged food and ran out of food by 8:30am on the weekends. Pool needed to be cleaned as far as dead bugs and leaves go. There were never any towels out by the pool either. Rooms very clean and soft clean smelling sheets and towels.
Staff was helpful. Quiet location close to everything. And the showers were awesome!
Dear Guest, thank you for the wonderful review of the TownePlace Suites Charleston Airport/Convention Center. We are happy our team exhibited true southern hospitality and that our location ideal for exploring the many historical sites in the Charleston area. It was a pleasure hosting you, and we look forward to seeing you again. With Kind Regards, Ted Wackler, General Manager
Dear Guest, thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. With Kind Regards, Ted Wackler, General Manager
The whole property was very clean. The staff was also very kind.
Dear Guest, we are delighted you enjoyed your stay at the TownePlace Suites Charleston Airport/Convention Center. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience in this historic southern seaport. We hope your travels will bring you back for more southern hospitality and charm. With Kind Regards, Ted Wackler, General Manager
Dear Guest, thank you for sharing your thoughts about your stay with us at the TownePlace Suites Charleston Airport/Convention Center. It is nice to know you were pleased with our immaculate accommodations, and you had a pleasant time with us. However, we regret that the cleanliness of the pool did not meet our usual high standards. Even though there are certain times of the day when the public areas are in heavy use, we always have staff available to tidy up as needed. We are always looking for ways to enhance our guests’ experience, and we appreciate your constructive feedback about where we can improve. We value your business and hope to have another opportunity to welcome you back soon. With Kind Regards, Tryena Jones, General Manager