Staff did an outstanding job working with me, I had been on the road about 12 hours they allow me to check in at 7am "Job Well Done"
I actually really liked this place. It was the cleanest extended stay ive been to
I do not have any complaints, we only stayed one night while traveling thru to return to Myrtle Beach. Everyone was very pleasant.
Let them at least provide drinking water in the rooms. And their breakfast was disappointing
The property and room was inviting and clean. The bed and pillows were not very comfortable. The lady who checked me in was very kind and helpful.
Joy and Kiera were great. They always take great care of me. Awesome
I didn't like the fact that you have to pay extra to have your room cleaned. We were there for 4 nights and our toilet backed up . They fixed quickly but the toilet needed cleaning and they wouldn't clean it without charging. I didn't know the rules I guess.
The staff was very nice, however the room was pretty bad. It had a very odd smell every time we entered. Not to mention it lacked basic amenities such as a hair dryer, plenty of pillows, a real comforter (ours was more of thin blanket), and towels that didn’t feel like they were very old and crusty. The pictures online make it look like a very nice place to stay for around $200 a night. But that was really the case. I’m sure if I paid a few more dollars to stay at one of the neighbor hotels this wouldn’t have been an issue.
Roaches! In Bathroom, kitchen and bed. Small ones and grown ones. Front desk staff tried to defend they we're Palmetto bugs from the trees, but thats not true. Those look different.
The room was really dirty. I went to grab my shoe that was half under the bed and grabbed a used bandaid and dirty napkin instead. So unsafe. It was just very dirty
Straight forward no nonsense hotel. Room was spacious and clean.
Within a short walk of Mount Pleasant Memorial Waterfront Park, Extended Stay America Suites Charleston Mt Pleasant is within 2 miles (3 km) of Shem Creek Park. Each of the 101 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
The 101 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests staying at Extended Stay America Suites Charleston Mt Pleasant enjoy free WiFi in public areas and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Staff did an outstanding job working with me, I had been on the road about 12 hours they allow me to check in at 7am "Job Well Done"
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
I actually really liked this place. It was the cleanest extended stay ive been to
Nat, thank you for being loyal to our brand Extended Stay America. We are glad to know you had a great stay with us and liked our well-kept property. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
I do not have any complaints, we only stayed one night while traveling thru to return to Myrtle Beach. Everyone was very pleasant.
Edward, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Let them at least provide drinking water in the rooms. And their breakfast was disappointing
Thank you for being our guest. We are sorry you did not like our grab-and-go breakfast and regret the inconvenience caused. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
The property and room was inviting and clean. The bed and pillows were not very comfortable. The lady who checked me in was very kind and helpful.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept suite and were impressed with our courteous associates. Also, we wish we had the opportunity to address the problem you had with the mattress while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Joy and Kiera were great. They always take great care of me. Awesome
William, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone including Joy and Kiera from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for your terrific review of the Extended Stay America! We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management