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Recent guest reviews

The rooms were clean and comfortable. The continental breakfast was great. The staff was friendly and helpful! We had a wonderful stay! Thank you!!

The staff were extremely helpful, especially Charlene.

The breakfast was the same everyday. No variety in the menu. Also the TVs are to old. The image on ours kept flickering on and off. However, the beds are very comfortable, and the place is quiet. This Hotel needs a makeover.

Staff was so nice. Amenities were good. Still had breakfast, though scaled back.

Looked like my carpet had blood stains or something, prob wasnt , bed was hard and pillows uncomfortable, was hot, great staff honestly was what made it enjoyable

There was only one entrance and exit from the hotel.

Clean room, nice staff. No continental breakfast, pool or gym due to Covid-19 restrictions

The room was spacious but a major renovation is needed. Lamps show signs of rusting

Convenient for our plans. Always clean environment. Helpful check in staff

They don't have enough baby crib. Others things was good.

Loved the friendly staff they make you feel like family! I will miss Mama “Tea”, at the front desk, always bubbly and makes sure you have what you need during your stay! Rooms are Super clean! Laundry service was cheap and fast. Computer center was very convenient during our search for a place to call home. Gym was nice and clean. Breakfast was just a added bonus for us. Very safe and convenient location.

The staff was so very friendly, very accommodating and and extremely helpful. Not only with our stay, but also in helping us find a new place to call home, relocated for work. Hotel extremely clean and breakfast was such a extremely wonderful added bonus.

Great hotel, great breakfast, great gym. The staff was helpful if I had a question.

The staff was great. The handled all of my request wit care.

Stayed there for five days and our room was not cleaned. No clean sheets nothing.

Savannah Hwy Charleston SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Ashley, Comfort Suites Charleston West Ashley is 0.6 mi (0.9 km) from Citadel Mall and within a 10-minute drive of other popular attractions like North Charleston Coliseum and Performing Arts Center. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Comfort Suites Charleston West Ashley's 100 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests staying at Comfort Suites Charleston West Ashley enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, Two Queen Beds with Sofa bed, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Suite, Two Queen Beds, Non Smoking

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

Guest reviews for Comfort Suites Charleston West Ashley

Everyone (12) Couples (5) Family (16) Other (1) Friends (3)
5
Family with small children

The rooms were clean and comfortable. The continental breakfast was great. The staff was friendly and helpful! We had a wonderful stay! Thank you!!

By on Nov 23, 2021

Review comment responded on Nov 24, 2021

John, thank you for your kind words about our hotel. We are glad your quiet room provided all the comforts you expected and that you enjoyed our thoughtful hospitality. Our delicious hot breakfast is popular with our guests, and we are pleased that this added to the enjoyment of your stay. Thank you once more for choosing Comfort Suites West of the Ashley; we look forward to welcoming you back! Ben Creasy, General Manager

5
Family

The staff were extremely helpful, especially Charlene.

By , from New Bern on Oct 29, 2021

Review comment responded on Oct 30, 2021

Donald, thank you for the kind words about our hotel and staff. Your satisfaction is our highest priority, and we are delighted that you enjoyed your stay at Comfort Suites West of the Ashley. Charlene is terrific at anticipating our guests’ needs and ensuring their visit is most memorable. She will be pleased to hear your compliments. Thank you again for giving us an excellent rating. Please revisit us soon! Ben Creasy, General Manager

4
Partner Couples

The breakfast was the same everyday. No variety in the menu. Also the TVs are to old. The image on ours kept flickering on and off. However, the beds are very comfortable, and the place is quiet. This Hotel needs a makeover.

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Edwin, thank you for your kind words about our hotel. We are glad your quiet room provided all the comforts you expected and that you particularly enjoyed your mattress. However, we are sorry for the disappointment you had regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right! Also, we value your suggestion regarding the updating of our hotel. Thank you once again for choosing Comfort Suites West of the Ashley; we look forward to welcoming you back! Ben Creasy, General Manager

5
Family with small children

Staff was so nice. Amenities were good. Still had breakfast, though scaled back.

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

Lauren, we are delighted you enjoyed your stay at Comfort Suites West of the Ashley. It is nice to know we exceeded your expectations, and you thoroughly enjoyed our excellent service, abundant amenities, and breakfast buffet! We hope you will come back whenever your travels bring you to our area. Ben Creasy General Manager

3
Family with small children

Looked like my carpet had blood stains or something, prob wasnt , bed was hard and pillows uncomfortable, was hot, great staff honestly was what made it enjoyable

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Chase, thank you for staying with us. We regularly receive high praise for our dedicated team, and we are pleased their service was a highlight of your stay. However, we apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. Thank you for staying with us, and we look forward to hosting you again soon. Ben Creasy, General Manager

5
Everyone

There was only one entrance and exit from the hotel.

By on Jun 21, 2021

Review comment responded on Jun 22, 2021

Thank you for the wonderful rating of Comfort Suites West of the Ashley. We are delighted you enjoyed your stay with us, and we appreciate you taking the time to share your feedback. However, we regret not meeting every expectation. It was a pleasure hosting you, and we hope to see you on your next visit to Charleston! Ben Creasy General Manager

3
Everyone

By on Apr 11, 2021

Review comment responded on Apr 22, 2021

Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Ben Creasy General Manager

1
Everyone

By on Feb 26, 2021

Review comment responded on Mar 9, 2021

Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Ben Creasy General Manager

5
Family

Clean room, nice staff. No continental breakfast, pool or gym due to Covid-19 restrictions

By on May 25, 2020

Review comment responded on May 26, 2020

Thank you for the kind words about our staff and your spotless room. Your satisfaction is our highest priority, and we are delighted that you enjoyed your stay at Comfort Suites West of the Ashley. Thank you also for giving us an excellent rating. Please revisit us soon! Ben Creasy General Manager

5
Family

The room was spacious but a major renovation is needed. Lamps show signs of rusting

By on May 23, 2020

Review comment responded on May 24, 2020

Thank you for your kind review of Comfort Suites West of the Ashley. While we are glad to read you were pleased with the spaciousness of your room, we are sorry for not meeting your expectations with the overall condition of your room. Your observations will be shared with our team for future improvements. We value your feedback and look forward to your next visit. Ben Creasy, General Manager

Comfort Suites Charleston West Ashley

2080 Savannah Hwy, Charleston, SC 29407-6287
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