See all properties

Upper House

2.5 star property
Hotel with 2 outdoor swimming pools, 5-minute walk to Clock Tower

Choose dates to view prices

Photo gallery for Upper House

Dining room
Deluxe Room | Premium bedding, in-room safe, free WiFi, bed sheets
Exterior
Staircase
45-inch flat-screen TV with cable channels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
7-76 Cl. 37, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony, Courtyard View

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Room, Balcony, Courtyard View

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Courtyard View

Premium Room, Balcony, Courtyard View | Premium bedding, in-room safe, free WiFi, bed sheets

Premium Room, Balcony, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium House

Premium House | Premium bedding, in-room safe, free WiFi, bed sheets

Premium House

  • 7535 sq ft
  • 9 bedrooms
  • Sleeps 18
  • 9 King Beds

You may also like

Ad
Terrace/patio

Hotel Casa Canabal by Faranda Boutique

Cartagena Walled City
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 490 reviews
$182 nightly
The price is $182
Jan 23 - Jan 24
All taxes and fees included in total
Hotel Casa Canabal by Faranda Boutique

About the neighborhood

Cartagena

Upper House places you in Cartagena Walled City, within a leisurely stroll of popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 9-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Centro Comercial La Serrezuela - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Los Tacos Del Gordo - ‬1 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬1 min walk
  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Da Prieto - ‬2 min walk

About this property

Upper House

Hotel with 2 outdoor swimming pools, 5-minute walk to Clock Tower
2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Upper House. Front-desk staff can help with concierge services, and provide local restaurant recommendations. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 45-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Safes are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site.

Similar properties

Outdoor pool
Casa Pierre
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 50 reviews
Casa Pierre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is available during limited hours.
Property Registration Number 99135

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena

Frequently asked questions

What's there to do close to Upper House?

This hotel is situated in Cartagena Walled City, just steps from Fernandez Madrid Park and Plaza de San Diego, and within a short walk of Clock Tower. You'll also find Centro Comercial La Serrezuela and Walls of Cartagena less than a mile away.

Is parking available on site at Upper House?

No, there isn't parking at this hotel.

Does Upper House include a casino?

No, Upper House doesn't have a casino.

Will I find an indoor pool at Upper House?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Upper House?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as 2 outdoor pools.

Does Upper House have a hot tub?

Yes, this hotel offers private rooftop spa tubs in some guestrooms.

Does Upper House have a restaurant with a breakfast menu?

Upper House offers free continental breakfast each morning though there is no restaurant.

Will Upper House allow pets to stay free of charge?

No, pets aren't allowed at Upper House.

Are there connecting rooms at Upper House?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Upper House?

The closest major airport to Upper House is Rafael Nunez Intl. Airport (CTG), which is 3.1 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Upper House?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything
Stayed 2 nights in Sep 2025

8/10 Good

Santiago, Huixquilucan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. But wifi did not work and there was no hot water.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..
Stayed 7 nights in May 2025

10/10 Excellent

Sophia

Stayed 2 nights in Aug 2025

10/10 Excellent

Bjarne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place :)
Stayed 4 nights in Jul 2025

8/10 Good

Albert

Stayed 7 nights in Jul 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional and the bed is beyond comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 2 nights in Apr 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.

10/10 Excellent

Alfonso

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para pasar unos días

El personal fue genial. Nos ayudaron con todas nuestras inquietudes y siempre hicieron todo lo posible por hacernos sentir como en casa. La piscina y el area de la terraza si estaba un poco descuidada. Las habitaciones están un poco pequeñas pero el resto el hotel es un lujo. El desayuno fue de lo mejor.
Stayed 3 nights in Mar 2025

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area and the staff was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

aaron

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

Robert

Liked: Staff & service
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Stayed 5 nights in Mar 2025

8/10 Good

Jezreel Gaius, Lake Elsinore

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Stayed 4 nights in Feb 2025

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mojdeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Bibiana

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Stayed 2 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Boutique hotel right in the heart of the walled City. Staff were wonderful, always smiling and nothing was too much trouble. While some were more fluent in English than others communication was never an issue, and their English was alway a great deal better than my Spanish. We particularly enjoyed the breakfast, it wasn't a large buffet but an option of a North American or Colombian option. Always served with fresh fruit and a large glass of fresh squeezed Orange juice. Breakfast was always served around a large communal dining table. It gave an opportunity to interact with other guests. This was nice and intimate given the small number of rooms in the hotel. We enjoyed our week and would not hesitate to return to the Upper House.
Stayed 7 nights in Jan 2025