Hyatt Carmel Highlands

4.0 star property
Family-friendly resort with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hyatt Carmel Highlands

Breakfast and lunch served
Fireplace
Outdoor pool, sun loungers
Property entrance
Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Point Lobos State Natural Reserve
    ‪8 min walk‬
  • Place, Point Lobos Ranch
    ‪11 min walk‬
  • Place, China Cove
    ‪5 min drive‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • 500 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Big Sur Suite, 1 Bedroom, Ocean View

  • 609 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Point Lobos Suite, 1 Bedroom, Ocean View

  • 850 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

You may also like

About the neighborhood

Carmel

Located in Carmel Highlands within a short walk of Point Lobos State Natural Reserve, Hyatt Carmel Highlands is within a mile (2 km) of Point Lobos Ranch. This 4-star resort has 142 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Gravity Garden - 7 min walk - 0.4 miles
  • Point Lobos State Natural Reserve - 8 min walk - 0.5 miles
  • Point Lobos Ranch - 11 min walk - 0.6 miles
  • Gibson Beach - 1 min drive - 0.5 miles
  • China Cove - 5 min drive - 0.7 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬7 min drive
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Carmel Highlands

Family-friendly resort with a full-service spa and free valet parking
Guests of Hyatt Carmel Highlands enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa resort include free WiFi in public areas, a hot tub, and meeting rooms.
54-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Dryers, fireplaces, and balconies or patios are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Is free cancellation available at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Carmel Highlands?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on Dec 3, 2025 start from $265.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hyatt Carmel Highlands?

This resort is situated in Carmel Highlands within a short 10-minute walk of Point Lobos State Natural Reserve and also 15 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Carmel Mission Basilica within a short drive.

Is there parking available at Hyatt Carmel Highlands?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Hyatt Carmel Highlands?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and couples treatments.

Does Hyatt Carmel Highlands include a casino on the premises?

No, Hyatt Carmel Highlands doesn't have a casino.

Will I find an indoor pool at Hyatt Carmel Highlands?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hyatt Carmel Highlands good for couples?

There are many amenities for couples at this resort, including a fireplace as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Carmel Highlands?

Yes, guests can enjoy a spa tub at this resort.

Does Hyatt Carmel Highlands have a restaurant that serves breakfast?

Yes, Hyatt Carmel Highlands serves a cooked-to-order breakfast for a surcharge each morning at Pacific's Edge.

Does Hyatt Carmel Highlands allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Carmel Highlands though service animals are welcome.

Does Hyatt Carmel Highlands have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Hyatt Carmel Highlands?

The closest major airport to Hyatt Carmel Highlands is Monterey Peninsula Airport (MRY), which is 10.3 mi away (15 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 28 mi away (43-minute drive).

Are there rooms with balconies at Hyatt Carmel Highlands?

Yes, every guestroom at Hyatt Carmel Highlands comes with a balcony with some featuring ocean or garden views.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 817 reviews
Rating 8 - Good. 168 out of 817 reviews
Rating 6 - Okay. 105 out of 817 reviews
Rating 4 - Poor. 62 out of 817 reviews
Rating 2 - Terrible. 37 out of 817 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained, restaurant was delicious, staff was friendly and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The views are spectacular and the staff are very friendly. The restaurant wad also very good!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were great, location was convenient for exploring Carmel and Monterey.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yihang

Stayed 1 night in Aug 2025

6/10 Okay

Adam, Dobbs Ferry

Traveled with partner
Liked: Staff & service
Old and rund down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdul Rashid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
scenic ocean view
Stayed 2 nights in Aug 2025

8/10 Good

chris

Stayed 1 night in Aug 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
You could use more chairs around the pool
Stayed 3 nights in Aug 2025

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property fantastic views and the staff was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Service from the front desk to the valet to the restaurant was top notch. Super helpful and very attentive. Loved the vibe of the whole property! The live music was great and the martinis were great!
Stayed 2 nights in Jul 2025

6/10 Okay

Vivian

Traveled with family
Liked: Amenities
A great location and easy drive to Carmel Valley and attractions in the area. The place needs some work-paint is flaking. It’s beautiful with great views but dated. The housekeeping never came even though it said in the welcome sheet that they come daily with an evening turn down lights as well. No refrigerator in the room. The bell staff were not quite welcoming and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Struggling hotel with overpriced rates

If I’m paying $850 a night, I expect better service and accommodations than what the local roadside motel has to offer. This aging hotel fell short of our expectations for the following reasons. 1) The check-in process took 25 minutes. Not because of a line but because of slow service and other upset customers. 2) Upon checking in, you are immediately referred to someone who harasses you about timeshares. 3) The ocean view room we paid extra for smelled musty and the ocean view was blocked by a giant tree. 4) The room had no refrigerator as advertised. No mini fridge was available. This resulted in us having to toss $50 worth of leftovers. 5) The first time we tried taking a shower we noticed the water wouldn’t drain. 9 hours later and the issue was still not resolved. 6) We were provided another room, but it was further away from the amenities and had no ocean view. We were offered no compensation even though we paid more for an ocean view room. The staff seem unable to make basic decisions without getting a manager involved, who never even has the courtesy to show their face. Overall this was a poor experience and we will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Haini

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 6 nights in Jun 2025

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful views of the ocean. Rooms close enough to listen to the sound of the ocean waves. Relaxing, clean, and peaceful rooms. Feels rural, yet close to shopping, great coffee, and restraunts. People in the area are super friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Igal

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water in the bath, staff didnt take care to fix the problem or move us to different room Very bad attitude
Stayed 2 nights in Jul 2025

2/10 Terrible

william

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location & view are exceptional. The valet & front desk staff were very good. The bath had nice shower doors & vanity mirror but overall the room was very poorly designed & equipped & had poor quality of finishes throughout. Nothing coordinated. ROOM SPECIFIC: no quality of interior design, no refrigerator, curtain over thermostat, lack of good lighting, no chairs other than uncomfortable chairs at small round table, no comfortable chair to lounge & enjoy the view, 1 piece of art in room that was hung 3" from ceiling to avoid fire alarm, low budget & useless electric fireplace that took up too much of the room, too many floor finishes, no pad & pen, no area information booklet, laminate floor looked & felt cheap, inset run under bed did not align with furniture BATH SPECIFIC: no quality of interior design, shower tile layout made no sense & felt cheap, no shelf in shower, no shelf in shower room, no trash can in shower room, no mirror in shower room, bad lighting, bad water pressure, one-ply toilet paper, toilet paper holder in location that injured knees HOUSEKEEPING SPECIFIC: no new hand towels, coffee mugs wiped with cloth instead of changed for new, bed not made properly...only pulled up & tucked at bottom, pillows not fluffed or made nice OVERALL: At a cost of $674 per night plus taxes & fees, this was an expensive 2 night getaway & was not worth the cost. For this price, I would expect much more quality & service from a hotel. Very overrated property!
lack of design in overall room with 1 piece of art at ceiling, huge electric fireplace, no lounge chair, bad finishes
lack of design in bathroom, no shelf in shower, no shelf in bathroom, no trash can, no mirror, bad finishes
lack of design, too many finishes, cheap laminate floor
housekeeping version of making the bed
Stayed 2 nights in Jul 2025

10/10 Excellent

SUSHEEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unique location
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Stayed 5 nights in Jun 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Beautify view of ocean/coast.. warning though.. there are TWO DIFFERENT HOTELS HERE.. the room description is NOT necessarily the room you actually get ! the room description stated FULL FRIDGE.. when I called to verify I was told that is the "Vacation Properties" not the main resort and that there would be a mini fridge how are you supposed to know when you book then ? so not only was there not a full fridge.. there was NO MINI FRIDGE. Also.. parking is VERY limited and you could end up driving around and around property trying to find a space and makes you not want to leave again in fear of losing a good parkign spot and hving to walk around uphills and down stairs. Be ready..
Stayed 2 nights in Jun 2025

4/10 Poor

Ronda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

MARK, La Quinta

Traveled with family
Disliked: Amenities, property conditions & facilities
Overall disappointment for a high end luxury hotel. Views were the only excellent thing. Staff was not knowledgeable and did not communicate well. Had problems with WIFI and it was not fixed for 24 hours. Was told manager would call me 3 separate times but never received a call. Even at check out, manager was not available. Room was recently remodeled but not really completed, with missing items. Finally, property is old and needs a lot of updates to be considered high end. Over priced. Very disappointed for the money
Stayed 2 nights in Jun 2025

4/10 Poor

Kewu

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in time is 4pm. We checked in around 4:40pm but the room was not ready. They could provide any more information but want to charge our credit card immediately. The ocean view room was obstructed by other building. We could not see sunset view because of the other building in front of us. We felt like the room was built in the basement. Only one sliding window has obstructed ocean view. Especially when you sit down on the table. You will feel like everything is in the basement.
Stayed 3 nights in Jun 2025