Clean and comfortable room. Great for kids we loved the pool!
The room seemed very clean. The restaurant did not have a very complete menu and they should make sure the tables are cleaned after each use.
It’s a great property, extremely clean and very open we will be back.
I like the property and the staff but parking charge crazy - never used to be 1 there - I won't go back because of that and resort fees - for a 2 nite stay was an extra $100 - too much! Pamela Kelly
In a safe and clean neighborhood but the view is not a close one. It’s about 1.5 miles from the water.
Great spot. We love it. The kid love it. "Way better than the Legoland Hotel".
Hotel was in great location and the resort was really nice. Easy access to legoland!
Friendly staff, beautiful lobby, extremely nice facility and dog friendly!
Enjoyed the stay and all amenities at the resort. Highly recommend an Oceanview room.
- Parking situation is very frustrating. It was apparently a busy weekend at the Sheraton, and the closest possible parking location for us (at the Hilton nextdoor!) implied lugging our bags for 10 minutes to get them to our room (no fund with two kids after 8+ hours of driving). Note that the Sheraton charges ($12/day) for self-parking... - We found leftover food in our fridge. - The previous occupant of our room also left dirty stockings in our room. - I guess that was an indication of the quality of your cleaning services. In the days we stayed at the hotel, it has been clear that this is not a focus for the Sheraton, and we end up finishing the daily cleaning of our room ourselves. - One bottle of shampoo, shower gel, etc. is not enough for a family of four. It took an hour to get some more (late for breakfast..). - On some days, we would find just a single towel in our room. - Most of your breakfast crew is moody and inhospitable, at least that was our experience the first day. After one try, we've decided to enjoy our remaining 3 breakfasts elsewhere, spending less and being served by a friendly staff. - We ordered room service twice. The first time we got overcharged for an item "by mistake", the second time an item was missing. I e-mailed this list to the Sheraton as well (during our stay), but am yet to get a reply.
My daughter and I came to the New Years Eve bash and stayed at the hotel. The party was a blast and it was so nice to be able to walk to our room afterward. I highly recommend their New Years Eve family party! The staff were all fantastic and the room service food was great. We took advantage of the heated pool and spa, which was open 24 hours/day. Our stay was a bit pricey but well worth it. We enjoyed walking to the hotel's private entrance into Legoland where we purchased our tickets and avoided lines. I enjoyed the fridge in the room and the layout of the bathroom and room with balcony. We did not visit the restaurants but hope to next time! The weather was amazing and the location was great!
I love this hotel , I will be back for my vacation next time
Pool and spa area is nice. It was also great that they had a free shuttle for guests!
Nice hotel, very nice Bar, nice staff- Rooms are tired My room reeked of perfume- burned my eyes Water pressure was a joke, I actually likely used more water taking the shower than if there was more water pressure.
First night we arrived and got to the room. Relaxing in the room and started hearing doors slam and elevator motor running. This went on until 11:00 pm. Then started up at 5:00 pm the next morning.We were on the ground floor next to stair well, elevator and exit to out side. Terrible!
Most hotels in the area were sold out for this date, so we paid more than we normally would to stay at the Sheraton. It is a nice hotel in a nice area and is very close to LegoLand. We were not too happy to find out that they charge for parking. Not just valet service, but for self parking. We arrived late in the evening and we were directed to park under our building, but there were no parking spaces and it was not clear where else we could park. We finally found what we thought was a self park spot, then had to haul everything to our room. There were no luggage carts to be found anywhere. It also costs extra to access the internet. If I am paying this much for a hotel room, I expect the internet, parking and breakfast to be included. It simply wasn't worth paying nearly double to stay here and then get charged extra for parking and internet access.
Everything was very nice. The shuttle service was great. Every driver we had was friendly and very helpful. They were awesome.
Legoland California is a short stroll from Sheraton Carlsbad Resort & Spa, and other popular attractions like Flower Fields of Carlsbad are within a couple of miles (3 km). This 251-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Sheraton Carlsbad Resort & Spa's 251 rooms are air-conditioned and provide balconies, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.
Sheraton Carlsbad Resort & Spa features an outdoor pool, a children's pool, and a fitness center. If you drive, self parking is USD 24 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Clean and comfortable room. Great for kids we loved the pool!
Hello Taylor, We're so glad that you and your kids enjoyed our pool. We look forward to hosting you all again soon. Warm Regards, Pamela Mondala, Marketing Coordinator
The room seemed very clean. The restaurant did not have a very complete menu and they should make sure the tables are cleaned after each use.
Hi Eli, Thank you for sharing your experience with us. We take our commitment to clean very seriously and have ensured that all rooms are sanitized prior to our guests' arrivals. We would also like to assure you that we are employing increased sanitation methods in our restaurant. We hope you will visit us again soon. Kind Regards, Elizabeth Guzman Marketing Coordinator Kind Regards,
It’s a great property, extremely clean and very open we will be back.
Hi AngelGcevantes, Thank you for the generous five star rating of our Sheraton Carlsbad Resort & Spa. We really appreciate your support and we look forward to your next stay. Kind Regards, Elizabeth Guzman Marketing Coordinator
I like the property and the staff but parking charge crazy - never used to be 1 there - I won't go back because of that and resort fees - for a 2 nite stay was an extra $100 - too much! Pamela Kelly
Hi Pamela, Although we're glad to hear that you enjoyed the property, we're disappointed to hear that you won't be back due to the parking and resort fees. We hope you will reconsider and give us another chance as there is so much included in the resort fee, such as complimentary shuttle service within a five-mile radius, beach trolley during the summer months, one gelato dessert, beach chair rental, beach towel rental, daily bike rental, enhanced Wi-Fi, and much more! Kind Regards, Elizabeth Guzman Marketing Coordinator
Thank you for your five-star review! We look forward to hosting you again. Thank you, Elizabeth Guzman Marketing Coordinator
In a safe and clean neighborhood but the view is not a close one. It’s about 1.5 miles from the water.
Hi Sony, Thank you for your good review of the Sheraton Carlsbad Resort & Spa. We have rooms with ocean views, but as you have pointed out, we are not right next to the water. We're glad you enjoyed your stay and we hope to serve you again in the future. Thank you, Elizabeth Guzman Marketing Coordinator
Great spot. We love it. The kid love it. "Way better than the Legoland Hotel".
Hotel was in great location and the resort was really nice. Easy access to legoland!
Thank you for your five star review!
Dear Valued Guest, Thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon. Sincerely, The Sheraton Carlsbad