I have a mixed feelings about this stay. It looks like this kind of hotel does not do cleaning every day and you can tell. I did not like the fact that in order to have some more towels I had to take down the dirty one and they were replaced one for one, never happened to me before. My wife had to go to the lobby to have a second TV remote replaced because they would not bring it upstairs. When I told the lady at the lobby my room number she told me that they don't have that room.... Finally, three out of four washing machines were broken as two dryers were too. This place has potential but I truly believe it needs a better management.
Everything was what we expected! It was clean and comfortable! Love Being able to cook our own food. We walked to the beach everyday,
Location is good but people coming in and out all night
Nothing! Old and run down. Rooms were grossThe rooms look like something out of the 1970's
Great location to shops. Close to the freeway but quiet.
Great staff making my stay there and experience great
Everything is excellence. If there hot tub use, would be perfect.
Paid for a king bed got a double then paid for upgraded wifi to use netflix and wouldnt work hopefully they will fix at checkout
I’m a disabled veteran and I need an access room. I planned a trip from over 500 miles away, the money was taken from my credit card but upon check in, I had no room available for me and I still have not received my full refund although I purchased trip protection. I will never use your services again and I will make sure all of my friends and social media that pays attention to me is fully aware of it I lost a business contract due to your error.
Check in agent was not very friendly. For the price, they should have more than a coffee bar. Get a toaster and offer bagels, get some real milk for coffee. Definitely not worth the price. Rooms have hard floors, not carpet. Toiletries in bathroom are subpar and no hair conditioner. Will not stay at an Extended Stay again unless they lower the price. For twenty dollars more, I could have stayed at a much nicer place. Also, it’s right next to the freeway.
I liked the room and the location of the hotel Staff was professional
We won’t recommend this hotel to our friends. Hallway smells. Noisy room couldn’t sleep.
My room was less than 50 yards from I-5, and I could hear the cars all night long. The windows are not sound proof. It was hard to sleep at night. One plus, it is only 7 blocks from Carlsbad beach, which was lovely to walk to. You had to walk through 2 very sketchy blocks first though.
No amenities or hospitality at this extended stay that I wouldn’t want to ever stay at again.
This property is in bad need of remodel. Room is really run down
Located in Carlsbad Village within a short walk of State Street Farmers Market, Extended Stay America Suites Carlsbad Village by the Sea is within a mile (2 km) of Carlsbad State Beach. This 106-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 106 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Suites Carlsbad Village by the Sea enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.
I have a mixed feelings about this stay. It looks like this kind of hotel does not do cleaning every day and you can tell. I did not like the fact that in order to have some more towels I had to take down the dirty one and they were replaced one for one, never happened to me before. My wife had to go to the lobby to have a second TV remote replaced because they would not bring it upstairs. When I told the lady at the lobby my room number she told me that they don't have that room.... Finally, three out of four washing machines were broken as two dryers were too. This place has potential but I truly believe it needs a better management.
Everything was what we expected! It was clean and comfortable! Love Being able to cook our own food. We walked to the beach everyday,
Thank you for sharing your glowing review of Extended Stay America. It was a delight to know you had a comfortable stay in your clean suite and that you loved being able to cook meals for yourself. Your rating is genuinely appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Location is good but people coming in and out all night
Thank you for posting a review of your stay. We are sorry for the disturbance you experienced from the other guests of the property. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another room. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Nothing! Old and run down. Rooms were grossThe rooms look like something out of the 1970's
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Great location to shops. Close to the freeway but quiet.
Thank you for reviewing your stay at Extended Stay America. We are delighted to know you liked our calm atmosphere and that our convenient location was perfect for your needs. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Great staff making my stay there and experience great
Thank you for choosing Extended Stay America for your visit. We delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Everything is excellence. If there hot tub use, would be perfect.
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management