Hotel Indigo Cardiff by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Lobby
Exterior
Terrace/patio
Premium Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(34 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(141 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Hotel Indigo Cardiff by IHG is within a 10-minute walk of popular sights such as Cardiff Castle and Utilita Arena Cardiff. This 122-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Cardiff Castle - 3 min walk - 0.2 miles
  • Bute Park - 3 min walk - 0.2 miles
  • St. David's - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 11 min walk - 0.6 miles
  • Cardiff University - 11 min walk - 0.6 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Greggs - ‬3 min walk

About this property

Hotel Indigo Cardiff by IHG

Hotel Indigo Cardiff by IHG offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a terrace.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 40 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Frequently asked questions

Is free cancellation available at Hotel Indigo Cardiff by IHG?

Hotel Indigo Cardiff by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Cardiff by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Cardiff by IHG on May 10, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Indigo Cardiff by IHG?

This hotel is situated in Cardiff City Centre, just steps from Cardiff Castle, and within a 10-minute walk of Utilita Arena Cardiff and Principality Stadium. You'll also find St. David's and New Theatre less than a mile away.

Will I be able to park at Hotel Indigo Cardiff by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 19 per night (discounts available).

Does Hotel Indigo Cardiff by IHG feature a casino at the property?

No, Hotel Indigo Cardiff by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Cardiff by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo Cardiff by IHG good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and turndown service.

Are there hot tubs at Hotel Indigo Cardiff by IHG?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Cardiff by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Cardiff by IHG serves a cooked-to-order breakfast for a surcharge each morning at Lefel6 Bar and Restaurant.

Will Hotel Indigo Cardiff by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Cardiff by IHG.

Are there connecting rooms at Hotel Indigo Cardiff by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo Cardiff by IHG?

The closest major airport to Hotel Indigo Cardiff by IHG is Cardiff International Airport (CWL), which is 17.3 mi away (46 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at Hotel Indigo Cardiff by IHG?

No, you won't find guestrooms with balconies at Hotel Indigo Cardiff by IHG.

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1171 out of 1594 reviews
Rating 8 - Good. 302 out of 1594 reviews
Rating 6 - Okay. 78 out of 1594 reviews
Rating 4 - Poor. 22 out of 1594 reviews
Rating 2 - Terrible. 21 out of 1594 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Really good
Stayed 1 night in Jan 2026

10/10 Excellent

sjg

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room and central location. Good breakfast. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Rhys

Liked: Cleanliness, staff & service, amenities
The staff on arrival were very friendly and welcoming, even offered to suggest activities as I was travelling solo.
Stayed 1 night in Jan 2026

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities
Rooms bigger than expected. Absolutely spotless throughout the hotel. Staff at reception and rooftop bar were extremely helpful and polite
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, with a good continental selection, and some options to order fresh.
Stayed 1 night in Jan 2026

8/10 Good

Andy

Stayed 1 night in Jan 2026

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Room was spotless
Stayed 2 nights in Jan 2026

8/10 Good

Andres

Traveled with partner
Liked: Amenities, property conditions & facilities
Good location, excelent staff, nice room. BAD: heather in badroom didnt work, dirt under the bed and uncomfortable pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Jan 2026

4/10 Poor

Tina

Business traveler
Disliked: Cleanliness
Staff was very friendly, welcoming, and helpful throughout my stay. The property felt safe and was in a good location. However, the room, though it was quiet, seemed neglected. The floors, carpet, carpeting in the corridor, some of the bedding, and some other surfaces throughout the room had crumbs, hair, and/or very large clumps of dust on them. I can only assume that the room had not been cleaned aside from replacing bedding and towels, and cleaning some of the bathroom fixtures.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Kaleb

Stayed 1 night in Dec 2025

10/10 Excellent

Sharleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean… staff very friendly. Would definitely recommend and will be back soon ☺️
Stayed 1 night in Jan 2026

8/10 Good

George

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Wendy

Liked: Staff & service, amenities
The cleaning was not very good. My room was not vacuumed and they took more towels than they left. They didn't clean glasses in the room rother. There was a terrible sewage smell the second day on the bottom 2 floors. But the staff was friendly and the bar on the top floor was a great bonus.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great hotel, central location.friendly & helpful staff. Loved the Welsh theme throughout and the room had been decorated for my birthday :-) which was a lovely touch. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Thao

Stayed 2 nights in Jan 2026

4/10 Poor

Jane

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived at room which was very cold, unable to control heating, after a call to reception the room after about 1-2 hours got to 20c. The next day on returning to room the same issue occurred, I asked to move rooms which was done very quickly but again the room was cold but we were able to control heating but took 1-2 hours to warm up. I had looked forward to staying at Hotel Indigo but sadly the experience was disappointing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great friendly receptionist. Room was very clean and well furnished, not outdated. Breakfast was very good with good selection.
Stayed 1 night in Dec 2025

8/10 Good

Nada

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are decorated very tastefully. Staff was generally helpful and friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities
Rooms extremely clean and comfortable; staff were friendly and attentive. Discounted parking was a bonus
Stayed 1 night in Dec 2025