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Citrus Hotel Cardiff by Compass Hospitality

3.0 star property
Hotel with a 24-hour front desk, steps from Cardiff International Arena

Choose dates to view prices

Photo gallery for Citrus Hotel Cardiff by Compass Hospitality

Interior entrance
View from property
Triple Room | Hypo-allergenic bedding, blackout drapes, soundproofing
Exterior
Cleanliness standards

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
Bute Terrace, Cardiff, Wales, CF10 2FE
  • Cardiff International Arena
    ‪1 min walk‬
  • Cardiff Castle
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

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Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Standard Twin Room

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Family Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for (Top Floors) Deluxe King room with view

Hypo-allergenic bedding, blackout drapes, soundproofing

(Top Floors) Deluxe King room with view

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for (Top Floors) Deluxe Twin room with view

Hypo-allergenic bedding, blackout drapes, soundproofing

(Top Floors) Deluxe Twin room with view

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Citrus Hotel Cardiff by Compass Hospitality is next to popular attractions like Cardiff International Arena and Cardiff Metropolitan Cathedral of St David. This 81-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a 24-hour front desk.

What's nearby

  • Cardiff International Arena - 1 min walk - 0.0 miles
  • St. David's - 8 min walk - 0.4 miles
  • Cardiff Castle - 11 min walk - 0.6 miles
  • Bute Park - 12 min walk - 0.7 miles
  • Principality Stadium - 1 min drive - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 32 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬2 min walk
  • ‪YO! Sushi - ‬3 min walk
  • ‪The Place to Eat in John Lewis - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Citrus Hotel Cardiff by Compass Hospitality

Hotel with a 24-hour front desk, steps from Cardiff International Arena
Guests of Citrus Hotel Cardiff by Compass Hospitality enjoy free WiFi in public areas, coffee in a common area, and a vending machine. Self parking is offered for GBP 12.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 8.95 for adults and GBP 5 for children
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 1 2024 to December 31 2025 (dates subject to change).
This property will be closed from November 27 2023 to October 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 8.95 for adults and GBP 5 for children
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Are free cancellation options available at Citrus Hotel Cardiff by Compass Hospitality?

Citrus Hotel Cardiff by Compass Hospitality provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Citrus Hotel Cardiff by Compass Hospitality?

This hotel is situated in Cardiff City Centre within a short 11-minute walk of Principality Stadium and also 14 minutes on foot from Cardiff Castle. You'll also find Cardiff Bay and Cardiff International Arena less than a mile away.

Is there parking available at Citrus Hotel Cardiff by Compass Hospitality?

Yes, parking is offered for GBP 12.00 per night. Though parking is limited, accessible parking is also available.

Does Citrus Hotel Cardiff by Compass Hospitality have a casino at the property?

No, Citrus Hotel Cardiff by Compass Hospitality doesn't have a casino.

Is there an indoor pool at Citrus Hotel Cardiff by Compass Hospitality?

No, there is no indoor pool at this hotel.

Does Citrus Hotel Cardiff by Compass Hospitality have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citrus Hotel Cardiff by Compass Hospitality have a restaurant with a breakfast menu?

Citrus Hotel Cardiff by Compass Hospitality offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Citrus Hotel Cardiff by Compass Hospitality allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Citrus Hotel Cardiff by Compass Hospitality for a fee of GBP 20 per pet, per stay.

Are there connecting rooms at Citrus Hotel Cardiff by Compass Hospitality?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Citrus Hotel Cardiff by Compass Hospitality?

The closest major airport to Citrus Hotel Cardiff by Compass Hospitality is Cardiff International Airport (CWL), which is 14.9 mi away (32 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.1 mi away.

Can I book a room with a balcony at Citrus Hotel Cardiff by Compass Hospitality?

No, there aren't any guestrooms with balconies at Citrus Hotel Cardiff by Compass Hospitality.

Citrus Hotel Cardiff by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 574 reviews
Rating 8 - Good. 225 out of 574 reviews
Rating 6 - Okay. 82 out of 574 reviews
Rating 4 - Poor. 46 out of 574 reviews
Rating 2 - Terrible. 41 out of 574 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Amenities
Good room could do with more cleaning

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

2/10 Terrible

Karen

Stayed 1 night in Dec 2023

8/10 Good

Lyn

Stayed 2 nights in Nov 2023

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service
We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Stayed 1 night in Nov 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Elliot

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
Stayed 2 nights in Nov 2023

2/10 Terrible

Giridhar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Roger

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Nafeesa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The plug sockets were hanging off the wall and sparking … shower was broken, bed sheets with blood on, dirty black mould on bath and windows. Freezing room which took over 2 hours to warm The list goes on - I will never use this property again, it was beyond acceptable and I’m a generally very easygoing person and not that fussy but these absolutely dehumanising standards… I am stunned that Expedia even allow this on their supposed good standard website
Stayed 1 night in Nov 2023

10/10 Excellent

Courtney

Stayed 1 night in Nov 2023

4/10 Poor

Aiza

Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value on a spacious room with a view. *****

...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Stayed 3 nights in Nov 2023

10/10 Excellent

Mamadou

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Genna

Stayed 1 night in Nov 2023

6/10 Okay

Sophie

Stayed 1 night in Nov 2023

6/10 Okay

Jacqui

Traveled with partner
Only 17 car parking spaces for 83 rooms . No restaurant, expensive for basic amenities
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception and a big, clean room. Thank you!
Stayed 1 night in Nov 2023

6/10 Okay

Tomas

Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a night out in Cardiff
Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Oct 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023