Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean hotel with a full-service spa and a steam room

Choose dates to view prices

Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Garden view
Exterior detail
Property entrance
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Place, Narbonnaise Gate
    ‪3 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Chambre Supérieure Triple

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Classic Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite Triple

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Carcassonne

Located in City of Carcassonne, Hôtel du Château & Spa Gemology is next to Château Comtal and Narbonnaise Gate. This 17-room, 4-star hotel has 24-hour room service along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Château Comtal - 2 min walk - 0.1 miles
  • Historic Fortified City of Carcassonne - 3 min walk - 0.2 miles
  • Narbonnaise Gate - 3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.3 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪La Demeure Du Cassoulet - ‬4 min walk
  • ‪La Girouette - ‬3 min walk
  • ‪Le Senechal - ‬4 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪Le Trouvère - ‬3 min walk

About this property

Hôtel du Château & Spa Gemology

Mediterranean hotel with a full-service spa and a steam room
Guests staying at Hôtel du Château & Spa Gemology enjoy access to a full-service spa, an indoor pool, and a steam room. Self parking is offered for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a seasonal outdoor pool.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and desks are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a steam room.
Spa Gemology has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Built in 1960
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to November.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Is free cancellation available at Hôtel du Château & Spa Gemology?

Hôtel du Château & Spa Gemology offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Hôtel du Château & Spa Gemology?

This hotel is situated in City of Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Aude Gate and Le Musée de la Torture de Carcassone less than a mile away.

Is parking available on site at Hôtel du Château & Spa Gemology?

Yes, parking is offered for EUR 15 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hôtel du Château & Spa Gemology?

Spa Gemology is the hotel's spa and services include sports massages, deep-tissue massages, body wraps, and couples treatments.

Does Hôtel du Château & Spa Gemology feature a casino?

No, Hôtel du Château & Spa Gemology doesn't have a casino.

Is there an indoor pool at Hôtel du Château & Spa Gemology?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from April until November.

What will couples enjoy most about a stay at Hôtel du Château & Spa Gemology?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a bar, and a full-service spa.

Are there hot tubs at Hôtel du Château & Spa Gemology?

Yes, this hotel has a spa tub.

Does Hôtel du Château & Spa Gemology feature a restaurant that includes a breakfast menu?

Hôtel du Château & Spa Gemology offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel du Château & Spa Gemology allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel du Château & Spa Gemology for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hôtel du Château & Spa Gemology?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hôtel du Château & Spa Gemology?

The closest major airport to Hôtel du Château & Spa Gemology is Carcassonne (CCF-Pays Cathare), which is 4 mi away (7 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.2 mi away.

Can I book a room with a balcony at Hôtel du Château & Spa Gemology?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Reviews

Hôtel du Château & Spa Gemology Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 460 reviews
Rating 8 - Good. 132 out of 460 reviews
Rating 6 - Okay. 22 out of 460 reviews
Rating 4 - Poor. 7 out of 460 reviews
Rating 2 - Terrible. 7 out of 460 reviews

Reviews

8/10 Good

Wray

Liked: Cleanliness, staff & service, room comfort

Pleasant hotel in great location

The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
Evening view from hotel bar garden
Stayed 2 nights in Jul 2025

8/10 Good

Barak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kelli, Garner

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and the staff was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Simon

Stayed 1 night in Jun 2025

8/10 Good

robert

Liked: Staff & service, property conditions & facilities
Helpful staff. Good managers
Stayed 1 night in Jun 2025

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

jon, littleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!
Stayed 1 night in Mar 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es perfecto, muy lindo por afuera y la habitacion que nos tocó era muy linda y una decoración espetacular. La unica cosa que no nos gustó fue la comida de la cena en el restaurantedel hotel. Todo era calentado en potes de vidrio y del microondas directo para la mesa. Como si todo era congelado en potes de vidrio con tapas y despues calentado en el mismo recipiente
Stayed 1 night in Mar 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Friendly, helpful staff Comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Brookelynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
13/10. The tub was big enough for two and I’m a big girl! My only hangup is the rooms are RIGHT by the front desk so my partner and I had to be mindful of noise. Other than that, absolute perfection.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

John, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay,comfortable roomgreat breakfast friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and great staff

Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2024