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Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean hotel with a full-service spa and a steam room

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Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Indoor pool, seasonal outdoor pool, sun loungers
Lobby sitting area
Garden view
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000
  • Château Comtal
    ‪2 min walk‬
  • Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Aude Gate
    ‪6 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

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Room options

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, blackout drapes

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout drapes

Junior Suite Triple

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout drapes

Deluxe Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout drapes

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout drapes

Chambre Supérieure Triple

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout drapes

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Carcassonne

Located in City of Carcassonne, Hôtel du Château & Spa Gemology is next to Château Comtal and Narbonnaise Gate. This 17-room, 4-star hotel has 24-hour room service along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Château Comtal - 2 min walk - 0.1 miles
  • Historic Fortified City of Carcassonne - 3 min walk - 0.2 miles
  • Narbonnaise Gate - 3 min walk - 0.2 miles
  • Theatre Jean Deschamps - 6 min walk - 0.4 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Saint Jean - ‬5 min walk
  • ‪L'Escargot - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Hôtel du Château & Spa Gemology

Mediterranean hotel with a full-service spa and a steam room
Guests staying at Hôtel du Château & Spa Gemology enjoy access to a full-service spa, an indoor pool, and a steam room. Self parking is offered for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a seasonal outdoor pool.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and desks are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a steam room.
SPA GEMOLOGY has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Built in 1960
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to November.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Is free cancellation available at Hôtel du Château & Spa Gemology?

Hôtel du Château & Spa Gemology offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Hôtel du Château & Spa Gemology?

This hotel is situated in City of Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Aude Gate and Le Musée de la Torture de Carcassone less than a mile away.

Is there parking available at Hôtel du Château & Spa Gemology?

Yes, parking is offered for EUR 15 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hôtel du Château & Spa Gemology?

SPA GEMOLOGY is the hotel's spa and services include prenatal massages, sports massages, couples treatments, and body wraps.

Does Hôtel du Château & Spa Gemology feature a casino?

No, Hôtel du Château & Spa Gemology doesn't have a casino.

Is there an indoor pool at Hôtel du Château & Spa Gemology?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from April until November.

What amenities will couples enjoy at Hôtel du Château & Spa Gemology?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a bar, and a full-service spa.

Does Hôtel du Château & Spa Gemology have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel du Château & Spa Gemology feature a restaurant that includes a breakfast menu?

Hôtel du Château & Spa Gemology offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel du Château & Spa Gemology allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel du Château & Spa Gemology for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Does Hôtel du Château & Spa Gemology have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hôtel du Château & Spa Gemology?

The closest major airport to Hôtel du Château & Spa Gemology is Carcassonne (CCF-Pays Cathare), which is 4 mi away (7 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.2 mi away.

Can I book a room with a balcony at Hôtel du Château & Spa Gemology?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 431 reviews
Rating 8 - Good. 123 out of 431 reviews
Rating 6 - Okay. 19 out of 431 reviews
Rating 4 - Poor. 6 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Friendly, helpful staff Comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Brookelynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
13/10. The tub was big enough for two and I’m a big girl! My only hangup is the rooms are RIGHT by the front desk so my partner and I had to be mindful of noise. Other than that, absolute perfection.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

John, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay,comfortable roomgreat breakfast friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and great staff

Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Great location, great massage and lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - great staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024

10/10 Excellent

Voon-Chung

Stayed 1 night in Aug 2024

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly hotel right beside the old city
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, ok rooms, disappointing restaurant

Hotel location and general atmosphere was great! Room was also pretty good size and comfortable. But the fact that the hotel offers on small tapas plates or jars of food is strange. The breakfast was also very limited for a 4 star hotel. It was just 2 pieces of cheese, a piece of ham and then pastries and one boiled egg. I would expect more and the fact that you can’t really have a real dinner is annoying especially when you want to just chill at the hotel. They siggested we can order Uber eats but would have to eat in our room…..although they also agreed that the restaurant does not serve real dinner.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Stephen, Scottsdale

Traveled with partner
Liked: Amenities
Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stayed 1 night in Jun 2024