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HĂŽtel Astoria

2.0 star property

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Comfort Double Room, Private Bathroom, Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board
Comfort Double Room, Private Bathroom, Air Conditioning | Bathroom shower
Lobby sitting area
Property entrance
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Place, Canal du Midi Harbor Master's Office
    â€Ș5 min walk‬
  • Place, Place Carnot
    â€Ș6 min walk‬
  • Place, Maison des Memoires
    â€Ș8 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    â€Ș10 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, desk, blackout drapes, iron/ironing board

Quadruple Room, Private Bathroom

  • City view
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room with Air Conditioning

Family Room with Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room with Air Conditioning

  • City view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning | Premium bedding, desk, blackout drapes, iron/ironing board

Comfort Double Room, Private Bathroom, Air Conditioning

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Carcassonne

Canal du Midi Harbor Master's Office is within a 5-minute walk of HĂŽtel Astoria while other popular sites like Theatre Jean-Alary are within a 15-minute stroll. This 19-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Canal du Midi Harbor Master's Office - 5 min walk - 0.3 miles
  • Place Carnot - 6 min walk - 0.4 miles
  • Theatre Jean-Alary - 8 min walk - 0.5 miles
  • Maison des Memoires - 8 min walk - 0.5 miles
  • Historic Fortified City of Carcassonne - 17 min walk - 0.9 miles

Getting around

  • Carcassonne Station - 4 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • â€ȘLa rotonde - ‬4 min walk
  • â€ȘLe Jardin En Ville - ‬7 min walk
  • â€ȘThe Celt - ‬8 min walk
  • â€ȘColumbus CafĂ© & Co - ‬8 min walk
  • â€ȘLe Longchamp - ‬9 min walk

About this property

HĂŽtel Astoria

At HĂŽtel Astoria, guests have access to free WiFi in public areas and express check-out. Self parking is available for EUR 7 per night. The front desk has multilingual staff that can help with concierge services and luggage storage.
Guests can expect 80-cm flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks and desk chairs are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 7 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Uncovered self parking fee: EUR 7 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
HĂŽtel Astoria Carcassonne
HĂŽtel Astoria Hotel
HĂŽtel Astoria Carcassonne
HĂŽtel Astoria Hotel Carcassonne

Frequently asked questions

Is free cancellation available at HĂŽtel Astoria?

HĂŽtel Astoria offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do close to HĂŽtel Astoria?

Located steps from Canal du Midi Harbor Master's Office, this hotel is in Carcassonne, and within a 10-minute walk of Place Carnot and Museum of Fine Arts. You'll also find Pont-Neuf de Carcassonne and Maison des Memoires less than a mile away.

Is there parking available at HĂŽtel Astoria?

Yes, uncovered parking is offered for EUR 7 per night with in/out privileges.

Does HĂŽtel Astoria have a casino?

No, HĂŽtel Astoria doesn't have a casino.

Is there an indoor pool at HĂŽtel Astoria?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HĂŽtel Astoria?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as concierge services.

Does HĂŽtel Astoria have a hot tub?

No, this hotel doesn't have a spa tub.

Does HĂŽtel Astoria feature a restaurant that includes a breakfast menu?

HĂŽtel Astoria offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does HĂŽtel Astoria allow pets to stay for free?

No, pets aren't allowed at HĂŽtel Astoria.

Does HĂŽtel Astoria have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from HĂŽtel Astoria?

The closest major airport to HĂŽtel Astoria is Carcassonne (CCF-Pays Cathare), which is 3.2 mi away (6 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.4 mi away.

Are there rooms with balconies at HĂŽtel Astoria?

No, you won't find guestrooms with balconies at HĂŽtel Astoria.

HĂŽtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews
Rating 8 - Good. 48 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean
..but very basic accommodation.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!
Verified

8/10 Good

Édouard

Liked: Cleanliness, staff & service
Emplacement correct, proche de la gare sncf et du centre ville. Loin de la cité médiévale pour ceux qui viendraient la visiter
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Dra. Renira

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel horroroso, mal localizado, totalmente diferente das fotos. O dono não sabia de absolutamente nada da cidade. O ar condicionado não funcionava. Toalhas åsperas e pequenas. Lençol quente demais, junto com o cobertor. Nunca mais.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Marian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decepcionante, lo venden como un hotel con encanto y en realidad no es asĂ­. PaguĂ© 85€ y para lo que me encontrĂ© me parece carĂ­simo.
Verified

10/10 Excellent

Jean-Sebastien

Liked: Cleanliness, staff & service
Joli, propre, bien situé
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour trÚs agréable , 2 nuits , chambre confortable et trÚs propre . Un petit moins pour l'isolation sonore . Sinon , parfait !
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Roberto C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo/benefĂ­cio

Hotel localizado próximo à estação de trens, e alguns metros do centro da cidade baixa. InstalaçÔes simples, porém tudo muito bem arrumado, limpo, proprietarios muito gentis, café da manhã com horario marcado.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Fabrice

Disliked: Cleanliness

HÎtel mal classé

HÎtel noté fantastique sur les site mais ne le mérite pas. Bruyant entre les chambres, sol de la chambre mal nettoyé. Bon lit.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel.

A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil, parking réservé, chambre spacieuse et propre
Stayed 1 night in Jun 2021
Verified

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simplicité

Bon rapport qualité prix petit dej un peu simple mais bon qd mm
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuitée, bon accueil, chambre propre, bien placé.
Stayed 1 night in Sep 2020
Verified

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beakfast

Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N hésitez pas !

Nous recommandons cet établissement. Des propriétaires à l ecoute , l hotel est propre confortable, chambre bien aménagée et décorée et idéalement situé.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Murielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil Réactivité concernant les demandes Chambre rénovée et propre Lit confortable
Stayed 1 night in Jul 2020
Verified

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

little hotel offers warm service

very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the railway

Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Ildefonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien buena ubicaciĂłn,para ir a pie zona tranquila ,en recepciĂłn la gente muy amable atenta
Stayed 1 night in Feb 2020
Verified

8/10 Good

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse que nous recommandons

Nous Ă©tions en retard pour le Check in et avons eu l’agrĂ©able surprise de constater que les gĂ©rants avaient tout mis en Ɠuvre pour que nous puissions accĂ©der Ă  notre chambre. Tout grand merci pour ça et pour votre gentillesse. Nous sommes aller manger Ă  l’Escale et avons fait la connaissance d ÂŽ Estelle (la vendĂ©enne qui vous salue bien)elle nous a dit que nous avions eut de la chance d’ĂȘtre tombĂ©e sur vous â˜ș Encore un grand merci, nous recommandons votre hĂŽtel auprĂšs des voyageurs car il est vraiment bien situĂ© et propre et dans une rue calme, Nous en profitons pour vous prĂ©senter nos meilleurs vƓux pour 2020. PY et Eliane
Stayed 1 night in Dec 2019
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

MARYSE

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

SĂ©jour moyen

Acceuil correct . pas d ascenseur. Petite chambre sans aération, propre, luminosité faible Salle de douche sans confort trÚs moyen Petit déjeuner pas de grille pain au sous sol rapport qualite prix a revoir Parking sans surveillance.
Stayed 1 night in Dec 2019

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