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Pullman Cape Town City Centre

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A rooftop dining area with tables and chairs, a potted plant, and a cityscape view.
Property video
Unclassified image, 2 of 82, button
A hotel reception area with a modern design, featuring a reception desk, a digital display, and a patterned floor.
A modern bathroom with a shower, sink, and mirror.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪1 min walk‬
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a small table, a TV, and a city view.

Superior Room, 2 Twin Beds

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a television, a seating area, and a view of the outdoors.

Classic Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a TV, a small table, and a view of a cityscape.

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, two chairs, a small table with a bowl of fruit, a television, and large windows.

Executive Room, 1 King Bed

  • Mountain view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a small round table with a bowl of fruit, a chair, and a view of the city through large windows.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite, 2 Double Beds

A hotel room with two beds, a desk, a small table, a TV, and a city view.

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Pullman Cape Town City Centre is adjacent to Bree Street and within a 10-minute walk of other popular attractions like Cape Town International Convention Centre. This 4.5-star hotel has 214 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Long Street - 1 min walk - 0.1 miles
  • Bree Street - 2 min walk - 0.1 miles
  • Greenmarket Square - 3 min walk - 0.2 miles
  • Africa Centre - 3 min walk - 0.2 miles
  • Cape Town International Convention Centre - 6 min walk - 0.4 miles

Getting around

  • Woodstock Station - 3 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪The Village Idiot - ‬2 min walk
  • ‪The Coffee Shop on Long - ‬2 min walk
  • ‪Steers - ‬3 min walk
  • ‪The Ghibli Bar - ‬1 min walk

About this property

Pullman Cape Town City Centre

Built in 2023, the brand new Pullman Cape Town City Centre offers an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 895 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Ghibli Rooftop Bar
  • Konnichiwa Shushi Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Heated pool
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (1,152 square feet of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 4640276079.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Pullman Cape Town City Centre?

Pullman Cape Town City Centre provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Pullman Cape Town City Centre?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on Sep 28, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pullman Cape Town City Centre?

This hotel is situated in Cape Town City Centre, just steps from Long Street and Africa Centre, and within a short walk of Table Mountain National Park. You'll also find Castle of Good Hope and South Africa Library less than a mile away.

Does Pullman Cape Town City Centre feature a casino at the property?

No, Pullman Cape Town City Centre doesn't have a casino.

Will I find an indoor pool at Pullman Cape Town City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Does Pullman Cape Town City Centre have a restaurant that serves breakfast?

Yes, Pullman Cape Town City Centre has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Cape Town City Centre allow pets to stay for free?

No, pets aren't allowed at Pullman Cape Town City Centre though service animals are welcome.

What is the closest airport to Pullman Cape Town City Centre?

The closest major airport to Pullman Cape Town City Centre is Cape Town Intl. Airport (CPT), which is 12.7 mi away (19 minutes by car).

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 325 reviews
Rating 8 - Good. 90 out of 325 reviews
Rating 6 - Okay. 33 out of 325 reviews
Rating 4 - Poor. 11 out of 325 reviews
Rating 2 - Terrible. 20 out of 325 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous very clean and the staff is very friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing everything was clean and wonderful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location and friendly staff. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Pullman are amazing!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Good staff Would recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Convenient location and comfortable room.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall. Nice location in Cape Town CBD, nice rooms, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a great area

Lovely stay in a great area
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Best to turn right on leaving the hotel and head west if you’re on foot, the area to the left near the station is a bit sketchy. Or book an Uber
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel centrally located
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again and recommend
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Great hotel

Nice hotel close to important placés,
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all, stay, dinner, breakfast and free scuttle.......which we could not use on day of departure to cruise terminal, owing to luggage. We took uber. Hopefully we get opportunity to revisit Capetown again. Warm rgds John and Nadia. P's. Shower water could have been hotter.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic courteous staff. Clean rooms.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Cape Town was well located and comfortable.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good breakand service.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel were aboslutely incredible, especially Xabisokazi at the front desk. She arranged everything for us during our stay and made sure all our needs were met.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2025